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Public Tickets

Sotiris Sandrakis Not showing pagination when more than 24 Products in product listClosed PrestaShop 1.7 Technical Issues   Updated June 29, 2022 at 9:39am   2 Most recent comment from Andrea Bocelli:HiDid you check if the 3rd party module you installed affects the theme you are using?We remember that your theme installs a lot of 3rd party modules, and there are modules that affect the theme.We ha ... SPYRIDON KATERIS Smart Blog & Instagram issueClosed PrestaShop 1.7 Technical Issues   Updated June 23, 2022 at 3:11am   48 Most recent comment from Andrea Bocelli:HiIf there is another problem, you can send us feedback, we will check it for you.Thank you Fabien header cart count not updatedClosed PrestaShop 1.7 Technical Issues   Updated June 15, 2022 at 9:36am   6 Most recent comment from Andrea Bocelli:Hi Fabien,Looks like you solved the problem.If there is another problem, you can send us feedback, we will check it for you.Thank you for using our theme Marzio bugs on the demo theme with home1Closed PrestaShop 1.7 Technical Issues   Updated June 13, 2022 at 9:36am   4 Most recent comment from Andrea Bocelli:HiYou can see a few of our pictures here.Everything on our demo still loads normally.https://prnt.sc/9-WPrFfRymw4https://prnt.sc/idclA9sRGBpmhttps://prnt.sc/UEFFsX5ZBS2-https://prnt.sc/mungb3g7r9kchtt ... Sotiris Sandrakis Not showing paginationClosed PrestaShop 1.7 Technical Issues   Updated June 13, 2022 at 6:42am   2 Most recent comment from Andrea Bocelli:Please provide us FTP credentials and Back Office access of your site. We will handle the problem to help you. Dominique Alquier display attribut listClosed PrestaShop 1.7 Technical Issues   Updated June 7, 2022 at 8:34am   3 Most recent comment from Andrea Bocelli:Hi Dominique,Looks like you've found a module that caters to your needs.If there is another problem, you can send us feedback, we will check it for you.Thanks ardeshir pourtahmasb which one of your thems is bestClosed PrestaShop 1.7 Technical Issues   Updated June 1, 2022 at 9:47am   4 Most recent comment from Andrea Bocelli:Hi Ardeshir,You should use the elementor theme for your page. It's easier to use and config.Wish you a good day Dvir I've bought the Kora theme, but im getting error in Front pafgeClosed PrestaShop 8.x Technical Issues   Updated May 19, 2022 at 1:59am   4 Most recent comment from Andrea Bocelli:HiExcuse me, can you send us backoffice? Your page is live and we are not seeing the error as you reported.Thanks Nick Papachatzis Fonts not changing in Horizontal menuClosed PrestaShop 1.7 Technical Issues   Updated May 18, 2022 at 9:32am   4 Most recent comment from Andrea Bocelli:HiYou go to Manage Theme Customizer -> Font and change the font for your pageThanks SPYRIDON KATERIS countdown timer config.Closed PrestaShop 1.7 Technical Issues   Updated May 18, 2022 at 7:30am   14 Most recent comment from Andrea Bocelli:HiYou can view it in the file /modules/fieldtabcateproduct/views/templates/hook/fieldtabcateproduct.tplhttps://prnt.sc/ITdjSv8tKkGXThanks mesiou Field Quick search blockClosed PrestaShop 1.7 Technical Issues   Updated May 18, 2022 at 2:00am   9 Most recent comment from Andrea Bocelli:Hi Mesiou,Like I said in the previous message, can you send us your access information? And we only respond on this support page, you can send feedback and we will reply as soon as possible.Thanks SPYRIDON KATERIS Newsletter popup issue with mobilesClosed PrestaShop 1.7 Technical Issues   Updated May 16, 2022 at 9:46am   6 Most recent comment from Andrea Bocelli:HiNice to help you, have a nice day.Thank you SPYRIDON KATERIS Theme customizer issue Product PagesClosed PrestaShop 1.7 Technical Issues   Updated May 16, 2022 at 9:02am   20 Most recent comment from Andrea Bocelli:HiNice to help you, have a nice day.Thanks SPYRIDON KATERIS Categories pages CART issueClosed PrestaShop 1.7 Technical Issues   Updated May 16, 2022 at 6:45am   10 Most recent comment from Andrea Bocelli:HiIf there is any other problem, you can send us feedback, we will check it for you. Wish you a good day.Thanks David Georges NewYork theme and PrestaShop 1.7.8.5 compatibilityClosed PrestaShop 1.7 Technical Issues   Updated May 16, 2022 at 1:29am   18 Most recent comment from Andrea Bocelli:HiNice to help you, have a nice dayThank you for your interest in us