Thank you for purchasing our theme! We look forward to providing you with a quality customer service.
Please read below before opening a new ticket.
- Please take a few minutes to read our documentation in the package. Maybe, you will see the answer for your issue.
- Please make sure you search through the open tickets and articles to see if your question has already been answered.
- If your ticket doesn't contain any sensitive information, please open a public ticket. Other users can help you.
- Please, do NOT duplicate your tickets, append all your questions to your existing ticket and follow it.
- We are in GMT +7. We work from 8:00AM to 17:30PM. We will try to reply to you as soon as possible (within 24 hours). So please be patient!
My support has expired. What should I do?
When your support pack has expired, you won't be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : renew_support.jpg ( more info: http://themeforest.net/forums/thread/item-support-picking-up-where-we-left-off/176552 )