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  Public Ticket #3040669
Theme customizer issue Product Pages
Closed

Comments

  •  8
    SPYRIDON started the conversation

    Hi,

    There are issues with theme customizer on Product Pages on style thumb product when switch thumbs to LEFT or RIGHT sides.

    Also with style tabs when switch to LEFT or BOTTOM sides. See files

    (I tried to add permission for you to access ‘’Manage theme customizer’’ from my BO but when I check to see if is OK for you to open it seems is no working.)

    Thanks

    Attached files:  Synopsis.jpg
      Thumbs LEFT.jpg
      Thumbs RIGHT.jpg

  •  251
    Andrea replied

    Hi
    I have reinstalled the theme you are using on your ps 1.7.7.8 and tested. Everything is still working properly. Can you send me the account that has access to enough files in the backoofice and ftp so I can test it directly on your site.
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  •   SPYRIDON replied privately
  •   SPYRIDON replied privately
  •  251
    Andrea replied

    Hi
    Can you give permission to your "/theme" folder?
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  •   SPYRIDON replied privately
  •  251
    Andrea replied

    Hi
    You can check it again
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  •  8
    SPYRIDON replied

    Hi,

    Thumbs are much better, but Carset icons are misplaced on thumbs and main image is small but I guess is because you incorporated the thumbs inside.

    On desk tops it may be acceptable after fixing caret icons and maybe by making thumps smaller to give more room for the main image to be more enlarged. see files

    On the other hand I tried on mobile and Displays terrible (thumbs display vertically on top or bottom of main image and do not react to touch to replace the main image.

     If stays like that I can not use the LEFT Or RIGHT styling. I’ll use only the BOTTOM styling which looks OK on both desk & mobile.

    Thanks

    Attached files:  Screenshot_4 - Copy.jpg
      Screenshot_3 - Copy.jpg

  •  251
    Andrea replied

    Hi
    You can reset the thumbs image left or right so I can check it and fix it for you
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  •   SPYRIDON replied privately
  •  251
    Andrea replied

    Hi
    I edited the product detail page for you, you can check it out
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  •  8
    SPYRIDON replied

    Hi,

    Still remain a few more issues such as:

    • a) when style tabs is set on BOTTOM and click options (accessories) on product page there are distortions. see file: style tabs Bottom
    • b)When style thumbs set on LEFT or RIGHT there is issue with mobiles. See file: style thumb LEFT or RIGHT. Also the same thing on Desk Tops I just noticed. 

    Thanks

    Attached files:  style tabs Bottom.jpg
      style thumb LEFT or RIGHT.jpg

  •   SPYRIDON replied privately
  •  251
    Andrea replied

    Hi
    You can check it again
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  •  8
    SPYRIDON replied

    Hi,

    On Desk top & Mobile when set the style thumps at BOTTOM with any combination of style tabs look and display OK.

    On the other hand there are still a few small issues, when style thumps set at  LEFT or RIGHT the thumps on product page are not functioning unless you click on carset icons or change attribute color or size first and then they start to function. See file

    Thanks


    Attached files:  Screenshot_2.jpg

  •  251
    Andrea replied

    Hi SPYRIDON,
    I fixed the left and right thumbnails for you, but it will only show one image at a time, not the 3 as before.
    You can use the thumbnail at the bottom to show 3 images
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  •  8
    SPYRIDON replied

    Hi Andrea,

    One thumbnail on the side is fine and better on mobiles, but other issues appeared now:

    • a)On Quickview there is no images on display. See file
    • b)On product page when set the style thumps at LEFT the main image display under the thumbnail and is very small. See file

    Thanks


    Attached files:  Screenshot_8.jpg
      Screenshot_7.jpg

  •  251
    Andrea replied

    Hi
    You can check it again
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  •  8
    SPYRIDON replied

    Hi,

    yes it's fine

    this ticket is completed too

    Thanks

  •  251
    Andrea replied

    Hi
    Nice to help you, have a nice day.
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team