Public Tickets
Samuel
Demo Data Not WorkingClosed
PrestaShop 1.7 Technical Issues
Updated May 5, 2022 at 6:53am
20
Most recent comment from Andrea Bocelli:HiThe left-sidebar menus come with the theme modules.The images you send us use old themes, not elementor.With elementor theme, modules are converted into widgets, you can edit it more easily with ele ...
SPYRIDON KATERIS
e-mail translation issueClosed
PrestaShop 1.7 Technical Issues
Updated May 3, 2022 at 1:38am
4
Most recent comment from Andrea Bocelli:HiIf there is another problem, you can send us feedback, we will check it for you.Wish you a good dayThanks
SPYRIDON KATERIS
reviews STARS color replaceClosed
PrestaShop 1.7 Technical Issues
Updated April 29, 2022 at 3:10am
14
Most recent comment from Andrea Bocelli:HiHave a good dayThanks
SPYRIDON KATERIS
missing the names of the blocks for the Link Lists.Closed
PrestaShop 1.7 Technical Issues
Updated April 22, 2022 at 9:14am
19
Most recent comment from Andrea Bocelli:HiNice to help you, have a nice weekendThanks
SPYRIDON KATERIS
location of <head> and </head>Closed
PrestaShop 1.7 Technical Issues
Updated April 21, 2022 at 4:44am
4
Most recent comment from Andrea Bocelli:HiNice to help you, have a nice dayThanks
Mattia Consiglio Consiglio
Clicking on thumbnails doesn't workClosed
PrestaShop 1.7 Technical Issues
Updated April 20, 2022 at 1:55am
8
Most recent comment from Andrea Bocelli:HiYou create a new ticket and send your FTP and Backoffice access information to me, we will check it for you.Thanks
Mateusz
PerformanceClosed
PrestaShop 1.7 Technical Issues
Updated April 14, 2022 at 1:57am
2
Most recent comment from Andrea Bocelli:HiWe have replied to you in another ticket of yours. You can choose the elementor themes to have the latest updates with your large number of productsThanks
Mateusz
PerformanceClosed
PrestaShop 1.7 Technical Issues
Updated April 14, 2022 at 1:56am
2
Most recent comment from Andrea Bocelli:HiWe have replied to you in another ticket of yours. The theme you choose is too old, you can choose the elementor themes to have the latest updates with a large number of your products.Thanks
Mateusz
PerformanceClosed
PrestaShop 1.7 Technical Issues
Updated April 14, 2022 at 1:53am
2
Most recent comment from Andrea Bocelli:HiYou can try with such a large number of products. Working with such a large amount depends on whether your server is strong enough to load all the products, the modules work on the data on your data ...
John
Install / Module SmartBlog failedClosed
PrestaShop 1.7 Technical Issues
Updated April 12, 2022 at 1:52am
3
Most recent comment from Andrea Bocelli:HiWe installed and tested it, our theme still installs normally.You need to delete all the installed modules in Module Manager and search in the /modules folder and delete the remaining modules of the ...
Ioannis Aliazis
Lolita SlideshowClosed
PrestaShop 1.7 Technical Issues
Updated April 11, 2022 at 8:09am
4
Most recent comment from Andrea Bocelli:HiYou can add another module of your choice, but it won't have the style and you will have to style it againThanks
jose luis
theme for wineClosed
PrestaShop 1.7 Technical Issues
Updated April 5, 2022 at 1:43am
2
Most recent comment from Andrea Bocelli:HiWe only make themes with our existing designs on Prestashop and Wordpress platforms. You can select those themes to reference and use them on your site.Thanks
SPYRIDON KATERIS
stay logged in issueClosed
PrestaShop 1.7 Technical Issues
Updated April 4, 2022 at 3:21am
16
Most recent comment from Andrea Bocelli:HiWish you a good dayThanks
Sarah
Crosselling moduleClosed
PrestaShop 1.7 Technical Issues
Updated March 31, 2022 at 4:43am
2
Most recent comment from Andrea Bocelli:HiYou cannot add another module with a product to the addtocart pop-up modal because it will conflict with the product you add to the cart, affecting the addition of the product to your cart.Thanks
Sarah
Elementor errorClosed
PrestaShop 1.7 Technical Issues
Updated March 31, 2022 at 3:51am
2
Most recent comment from Andrea Bocelli:HiI fixed it for you, you can check againhttps://prnt.sc/A0y2jBdYQzyFThanks