Public Tickets
Rafael Piña
Correo electrónico de nuevo pedido incorrectoClosed
Prestashop 1.7 Technical Issues
Updated February 15, 2023 at 1:16am
2
Most recent comment from Andrea Bocelli:HiYou can go into the config of the email to change that, or go into the shipping method and change the information when picking it up at the store.Thanks
oscar
roll down fixed categoriesClosed
Prestashop 1.7 Technical Issues
Updated February 14, 2023 at 6:48am
5
Most recent comment from Andrea Bocelli:HiYou go to the Manager vertical menu to add and change the position for your menu.Thanks
oscar
Take off Popular_tags from HomeClosed
Prestashop 1.7 Technical Issues
Updated February 6, 2023 at 7:10am
2
Most recent comment from Andrea Bocelli:We're sorry for our late reply because we had weekend days off.You go to Design -> position find the module tag and remove it from the layout-leftcolumn hookThanks
oscar
Take off number of products header categoriesClosed
Prestashop 1.7 Technical Issues
Updated February 3, 2023 at 7:35am
2
Most recent comment from Andrea Bocelli:HiYou can find it in the theme/name_theme/templates/_partials/breadcrumb.tpl fileThanks
Ambali Bilbao
Mostrar indicador "¡En oferta!" en la página de producto y en el listado de productos.Closed
Prestashop 1.7 Technical Issues
Updated January 21, 2023 at 1:41pm
6
Most recent comment from Andrea Bocelli:HiThat box only shows the label, if you use a language other than English, go to translate and translate to your languageIf you want to show the percentage, it's next to your priceThanks
Callum Roberts
Menu Data - F-Sport ThemeClosed
Prestashop 1.7 Technical Issues
Updated January 13, 2023 at 6:48am
4
Most recent comment from Andrea Bocelli:HiYou go to the file/themes/fsport_4/assets/field-css/field_style.cssfind class.header_style_4 #_desktop_logo (line 5086)remove the border to remove the border around the logohttps://prnt.sc/7NlxZiXan ...
Tomasz Liszkowski
EXCEPTION when Activating themeClosed
Prestashop 1.7 Technical Issues
Updated January 4, 2023 at 10:20am
11
Most recent comment from Tomasz Liszkowski:Thats great!I wish you luck!
Marcial
Activation RevolutionClosed
Prestashop 1.7 Technical Issues
Updated December 23, 2022 at 7:23am
2
Most recent comment from Andrea Bocelli:HiThe revslider module comes with the theme that was activated when you installed it.Are you using revslider6 module for your theme?
The sile of the theme you are using is being developed on the revsl ...
SPYRIDON KATERIS
Field PopUp Newsletter ISSUESClosed
Prestashop 1.7 Technical Issues
Updated December 19, 2022 at 6:53am
27
Most recent comment from Andrea Bocelli:We're sorry for our late reply because we had weekend days off.You found that file in your theme archive the previous times, we don't know what you did on your server to lose that fileThanks
SPYRIDON KATERIS
order confirmation page issueClosed
Prestashop 1.7 Technical Issues
Updated December 14, 2022 at 2:38am
31
Most recent comment from Andrea Bocelli:HiWish you a good dayThanks
Jackie Lopez
Color Product MouseoverClosed
Prestashop 1.6 Technical Issues
Updated December 7, 2022 at 3:26am
2
Most recent comment from Andrea Bocelli:Please provide us FTP credentials and Back Office access of your site.
We will handle the problem to help you.
SPYRIDON KATERIS
Sale flags Background colour replacementClosed
Prestashop 1.7 Technical Issues
Updated November 22, 2022 at 6:42am
9
Most recent comment from Andrea Bocelli:HiYou can find the installed classes in the file./modules/fieldthemecustomizer/fieldthemecustomizer.phpfind the corresponding color to edit, for example:FIELD_activeColorScheme, FIELD_mainColorScheme, ...
Ricardo Filipe Marques
Theme blankClosed
Prestashop 1.7 Technical Issues
Updated November 9, 2022 at 9:00am
2
Most recent comment from Andrea Bocelli:HiWe answered you in your other ticketThanks
Emmecubo
TagClosed
Prestashop 1.7 Technical Issues
Updated November 1, 2022 at 11:57am
4
Most recent comment from Andrea Bocelli:HiYou go to the module and check if the tags are selected, your products have any products with that tag.Thanks
Alicia
Theme SettingsClosed
Prestashop 1.7 Technical Issues
Updated October 30, 2022 at 12:34pm
2
Most recent comment from Andrea Bocelli:HiTheme elmentor and pagebuilder are separate from each other, you can refer to and see description under each theme to see if it is developed using elemntor or pagebuilder module.Thanks