Public Tickets
david bitton
blocklayeredClosed
PrestaShop 8.x Technical Issues
Updated December 22, 2015 at 6:44am
4
Most recent comment from Criss:Thank you for the info.We're sorry but module blocklayer was not designed to work on those pages.You should use a different module which support this option or find a developer to make this customizat ...
Kyle
Disable login, wishlist and account on top menuClosed
PrestaShop 8.x Technical Issues
Updated December 21, 2015 at 1:14pm
4
Most recent comment from Criss:You're welcome.Please let us know if we can be of further assistance.
Eric
Product Isotope > Remove Show AllClosed
PrestaShop 8.x Technical Issues
Updated December 16, 2015 at 7:56pm
6
Most recent comment from Martin FieldThemes:Hi Eric,You're welcome!Good luck :
Aranzazu
Slide as full videoClosed
PrestaShop 8.x Technical Issues
Updated December 16, 2015 at 7:54pm
2
Most recent comment from Martin FieldThemes:Hi Aranzazu,Thank you very much for using the our theme!Sorry, the our slideshow module doesn't support video.
Eric
translationsClosed
PrestaShop 8.x Technical Issues
Updated December 16, 2015 at 7:49pm
3
Most recent comment from Martin FieldThemes:Hi Eric,Thank you very much for using the our theme!Please provide us FTP credentials and Back Office access of the site.We will check it and help you asap!
DORYAN BRISSEZ
Fatal error: Cannot redeclare class StaticfooterClosed
PrestaShop 8.x Technical Issues
Updated December 16, 2015 at 5:32am
4
Most recent comment from Criss:Hi,Thank you for the purchase code.Did you install any our theme in that site before? Delete all the old modules "field..." in folder: "/modules"If you can't fix it by yourself, please provide us FTP ...
Jose Maldonado
Countdown TimersClosed
PrestaShop 8.x Technical Issues
Updated December 14, 2015 at 5:43am
4
Most recent comment from Criss:We are so sorry but we don't receive any info. Can you please check it again?
Petko
Fatal Error Revolution SliderClosed
PrestaShop 8.x Technical Issues
Updated December 13, 2015 at 7:00pm
2
Most recent comment from Criss:Thank you very much for using the our theme!Please provide us Item Purchased Code.You can see the purchase code here: http://themeforest.net/downloadsAnd provide us FTP credentials and Back Office acc ...
sofia
prestashop installationClosed
PrestaShop 8.x Technical Issues
Updated December 13, 2015 at 6:59pm
2
Most recent comment from Criss:Hi Sofia,It's an error when you install prestashop. But we can help you. Please provide us Hosting Control Panel info and Back Office access of the site via PRIVATE REPLY.We will check it and help you ...
Justyna
Mobile VersionClosed
PrestaShop 8.x Technical Issues
Updated December 10, 2015 at 6:16am
3
Most recent comment from Criss:Our themes using Responsive Boostrap. If you want to change any CSS, you can open:"/themes/[theme directory]/css/global.css"Or:"/themes/[theme directory]/css/custom.css"
Guillermo
New york themeClosed
PrestaShop 8.x Technical Issues
Updated December 10, 2015 at 5:14am
5
Most recent comment from Criss:You are welcome.Please let us know if we can be of further assistance.
Kiril
Active color scheme changes background colorClosed
PrestaShop 8.x Technical Issues
Updated December 8, 2015 at 11:05am
6
Most recent comment from Criss:Many thanks for your report. We'll fix it in a next upgrade.Please let us know if we can be of further assistance.
John
Hide setting button on homepageClosed
PrestaShop 8.x Technical Issues
Updated November 26, 2015 at 1:27pm
2
Most recent comment from Martin FieldThemes:Hi John,Thank you very much for using the our theme!Please navigate to the Back Office > FIELDTHEMES > Manage ThemeCustomizer > General. Here you can turn off the Paneltool.Best Regads,MartinFieldthem ...