Public Tickets
Dominique Alquier
webpClosed
PrestaShop 1.7 Technical Issues
Updated September 5, 2022 at 12:40pm
2
Most recent comment from Andrea Bocelli:HiSorry for the late reply as we have a national holiday.You can download png or jpg, jpeg or gif images for elementor.Thanks
karthik
Our Categories blockClosed
PrestaShop 1.7 Technical Issues
Updated August 25, 2022 at 12:50pm
2
Most recent comment from Andrea Bocelli:HiYou go to Catalog -> Categories, go to edit and replace the thumbnail image for your category. We made it clear in the previous message.Thanks
Ambali Bilbao
Image settingsClosed
PrestaShop 1.7 Technical Issues
Updated August 25, 2022 at 12:36pm
2
Most recent comment from Andrea Bocelli:HiYou can size your own page accordingly,Just need the length and width to be proportional to the size of the producr images you upload so that they won't break because of the wrong size ratio. W ...
Dominique Alquier
json templatesClosed
PrestaShop 1.7 Technical Issues
Updated August 16, 2022 at 1:26pm
11
Most recent comment from Andrea Bocelli:HiWhen you want to import content through the module importer, you need to reset the elementor module before importing.
You need to notice, we have themes with different versions of elementor dependin ...
Ambali Bilbao
Safari no soporta auto scroll de los productos.Closed
PrestaShop 1.7 Technical Issues
Updated August 9, 2022 at 12:00pm
2
Most recent comment from Andrea Bocelli:HiWe have tested your page on safiri, there is no error with auto scroll as you say.You can see our demo, everything loads fast on it. You need to check if your server can meet your needs, is your ima ...
Ambali Bilbao
Botton Back to topClosed
PrestaShop 1.7 Technical Issues
Updated August 9, 2022 at 11:36am
4
Most recent comment from Andrea Bocelli:HiThank you for your feedback, have a good dayThanks
SPYRIDON KATERIS
Opinion for UpdateClosed
PrestaShop 1.7 Technical Issues
Updated August 3, 2022 at 12:10pm
6
Most recent comment from Andrea Bocelli:HiNice to help you, have a nice day.Thanks
ardeshir pourtahmasb
stickyClosed
PrestaShop 1.7 Technical Issues
Updated July 26, 2022 at 1:49pm
10
Most recent comment from Andrea Bocelli:Please provide us FTP credentials and Back Office access of your site.
We will handle the problem to help you.
george
installationClosed
PrestaShop 1.7 Technical Issues
Updated July 21, 2022 at 1:23pm
2
Most recent comment from Andrea Bocelli:Hiyou can re-download it herehttps://www.dropbox.com/s/yfmjfif4wdpcgwu/furniture10-theme-install.zip?dl=0After the installation is complete, go to Manager Impoter and import content for your siteThank ...
Aura Hazotă
Most suitable theme for a publishing house website with book shopClosed
Pre Sale Questions
Updated July 21, 2022 at 4:24am
2
Most recent comment from Martin FieldThemes:Hi Aura,I recommend these itemshttps://themeforest.net/item/bookshop-responsive-prestashop-theme/17364889https://themeforest.net/item/newyork-responsive-prestashop-theme/11785941Both of them are very ...
SPYRIDON KATERIS
Bock categories inoperative in (el) languageClosed
PrestaShop 1.7 Technical Issues
Updated July 20, 2022 at 12:19pm
14
Most recent comment from Andrea Bocelli:HiNice to help you, have a nice dayThank you
george
theme setupClosed
PrestaShop 1.7 Technical Issues
Updated July 19, 2022 at 11:38am
4
Most recent comment from Andrea Bocelli:Please provide us FTP credentials and Back Office access of your site.
We will handle the problem to help you.
SPYRIDON KATERIS
fieldtestimonial module issueClosed
PrestaShop 1.7 Technical Issues
Updated July 7, 2022 at 6:44am
27
Most recent comment from Andrea Bocelli:HiNice to help you, have a nice day.Thank you
Dominique Alquier
remove fieldsClosed
PrestaShop 1.7 Technical Issues
Updated July 6, 2022 at 12:59am
6
Most recent comment from Andrea Bocelli:Hi Dominique,Nice to help you, have a nice day.Thanks
Sotiris Sandrakis
Not showing pagination when more than 24 Products in product listClosed
PrestaShop 1.7 Technical Issues
Updated June 29, 2022 at 9:39am
2
Most recent comment from Andrea Bocelli:HiDid you check if the 3rd party module you installed affects the theme you are using?We remember that your theme installs a lot of 3rd party modules, and there are modules that affect the theme.We ha ...