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  Public Ticket #3044562
Newsletter popup issue with mobiles
Closed

Comments

  •  8
    SPYRIDON started the conversation
    May 16, 2022 at 6:12am

    Hi,

    The newsletter does not always Pop Up on mobiles and when it does Pop Up is not responsive and covers the whole screen becoming impossible to delete and can’t enter into Front Office (into shop). See files

    Thanks

    Attached files:  newsletter-popup-on-mobile2.jpg
      newsletter-popup-on-mobile.jpg

  •  251
    Andrea replied
    May 16, 2022 at 7:10am

    Hi
    You clear your cache and reload your page, the newsletter pop-up is hidden and won't show on the mobile screen
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  •  8
    SPYRIDON replied
    May 16, 2022 at 7:24am

    Hi,

    To hide it I could disable it from theme modules in Admin but Is good to show on mobile screens also. Is it possible to become responsive decreasing its size on mobiles?

    Thanks

     

  •  251
    Andrea replied
    May 16, 2022 at 9:04am

    Hi
    The mobile screen is quite small and it doesn't have enough space to fully display and will cover the rest of your page.
    You can consider that
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  •  8
    SPYRIDON replied
    May 16, 2022 at 9:36am

    Hi,

    OK

    Thanks

    completed

  •  251
    Andrea replied
    May 16, 2022 at 9:46am

    Hi

    Nice to help you, have a nice day.

    Thank you

    Best Regards,

    Andrea - FieldThemes Support Team