Public Tickets
Jurgen
Newyork theme not workingClosed
PrestaShop 1.7 Technical Issues
Updated December 10, 2021 at 4:21am
2
Most recent comment from Andrea Bocelli:HiOur theme is still installed and working properly.With the elementor theme, after installation is complete, you go to import contentThanks
Erkan Tosun Tosun
mina templates html5 problemClosed
PrestaShop 1.7 Technical Issues
Updated December 3, 2021 at 7:43am
47
Most recent comment from Andrea Bocelli:HiThank you for your interest in us.You should look carefully at the theme before buying to know if it is a pure html theme or not, to avoid confusion.Thanks
SPYRIDON KATERIS
transplanted module do not connectClosed
PrestaShop 1.7 Technical Issues
Updated December 2, 2021 at 1:27am
6
Most recent comment from Andrea Bocelli:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
Erkan Tosun Tosun
Mina template html5 problemClosed
PrestaShop 1.7 Technical Issues
Updated November 30, 2021 at 3:47am
2
Most recent comment from Andrea Bocelli:HiI answered you in another ticket of yoursThanks
SPYRIDON KATERIS
TESTIMONIALS image display issueClosed
PrestaShop 1.7 Technical Issues
Updated November 22, 2021 at 8:32am
14
Most recent comment from Andrea Bocelli:HiIt's very pleasure to help you.If there is any other problem with our theme, you can send us feedback, we will check it for you.Have a good dayThanks
malak
demo newyorkClosed
PrestaShop 1.7 Technical Issues
Updated November 13, 2021 at 2:50pm
4
Most recent comment from Martin FieldThemes:Hi Malak,It means that you can use one demo and interchange to another in the same domain.You can use all the demos in the same domain.If you want to use the theme(any demo) on another domain, you hav ...
SPYRIDON KATERIS
Manage Theme Customizer IssuesClosed
PrestaShop 1.7 Technical Issues
Updated November 12, 2021 at 3:46am
8
Most recent comment from Andrea Bocelli:HiI will notify you when everything is resolvedThank you for your interest in usHave a good dayThanks
SPYRIDON KATERIS
shopping cart issuesClosed
PrestaShop 1.7 Technical Issues
Updated November 9, 2021 at 3:49am
31
Most recent comment from Andrea Bocelli:HiIt's very pleasure to help youIf you have any other problems, you can give us feedbackWe will check for youHave a good dayThanks
Davide
Technical Issue with ThemeClosed
PrestaShop 1.7 Technical Issues
Updated November 5, 2021 at 3:39am
20
Most recent comment from Andrea Bocelli:HiIt worked on your sitehttps://prnt.sc/1ydwp1fhttps://prnt.sc/1ydx63fThanks
louraichia
emailClosed
PrestaShop 1.7 Technical Issues
Updated November 3, 2021 at 3:48am
10
Most recent comment from Andrea Bocelli:You're welcome!
If there is any other problem, you can send us feedback, we will check it for youHave a good dayThanks
Cristhian Gonzalez
Consulta General ante de la compraClosed
Pre Sale Questions
Updated October 30, 2021 at 2:53am
2
Most recent comment from Martin FieldThemes:Hi Cristhian,One license for one domain only.If you want to use the item on new domain, you have to purchase new license.Thank you,
Iván
Add product link Mega MenuClosed
PrestaShop 1.7 Technical Issues
Updated October 28, 2021 at 9:52am
4
Most recent comment from Andrea Bocelli:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
SPYRIDON KATERIS
Megamenu issueClosed
PrestaShop 1.7 Technical Issues
Updated October 26, 2021 at 1:13am
6
Most recent comment from Andrea Bocelli:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
steven todd elliott
no jquery library loadedClosed
PrestaShop 1.7 Technical Issues
Updated October 21, 2021 at 7:47am
4
Most recent comment from Andrea Bocelli:HiPlease provide us FTP credentials and Back Office access of your site.
We will handle the problem to help you.
JUAN JOSE SALVATIERRA
Quik search doesnt work.Closed
PrestaShop 1.7 Technical Issues
Updated October 19, 2021 at 4:29am
3
Most recent comment from Andrea Bocelli:HiI went to your site and it's still working as you can see belowhttps://prnt.sc/1wop1b5https://prnt.sc/1wop2zshttps://prnt.sc/1wop5hyThanks