Public Tickets
Dominique Alquier
bug img block categorieClosed
Prestashop 1.7 Technical Issues
Updated February 10, 2022 at 1:23am
6
Most recent comment from Andrea Bocelli:HiNice to help you, have a nice dayThanks
Walt
Doubts about demos and ElementorClosed
Prestashop 1.7 Technical Issues
Updated February 9, 2022 at 10:04am
2
Most recent comment from Andrea Bocelli:HiOnly pages that are set to be Elementor will be made with elementorIf you choose demos without elementor, it will have the content available to you, and you cannot use elementor on those pages.Eleme ...
Fabio
Product gallery nont workingClosed
Prestashop 1.7 Technical Issues
Updated February 4, 2022 at 2:25am
2
Most recent comment from Andrea Bocelli:HiYou download the following file and replace it in the filethemesname_themetemplatescatalog_partialsproduct-cover-thumbnails.tplhttps://www.dropbox.com/s/yvrr9lmflr7a7iy/product-cover-thumbnails.tpl? ...
Juraj
Update themeClosed
Prestashop 1.7 Technical Issues
Updated February 4, 2022 at 1:29am
8
Most recent comment from Andrea Bocelli:Nice to help you, have a nice dayThanks
Jurgen
Compare Button BugClosed
Prestashop 1.7 Technical Issues
Updated January 29, 2022 at 6:36am
2
Most recent comment from Andrea Bocelli:HiYou can tell us your problemThanks
SPYRIDON KATERIS
shopping cart doesn't display regular price & discountClosed
Prestashop 1.7 Technical Issues
Updated January 28, 2022 at 2:53am
4
Most recent comment from Andrea Bocelli:HiYour problem has been solved, if there is another problem, you can give us feedback, we will check for you.Have a good dayThanks
SPYRIDON KATERIS
On Quickview popup changesClosed
Prestashop 1.7 Technical Issues
Updated January 24, 2022 at 7:47am
12
Most recent comment from Andrea Bocelli:HiIt's very pleasure to help youHave a good dayThanks
xavier
error 500, Smarty Lazy Register errorClosed
Prestashop 1.7 Technical Issues
Updated January 24, 2022 at 12:53am
8
Most recent comment from Andrea Bocelli:HiSorry, that module is too old and we no longer use them. We have switched to using new modules to accommodate the new version of Prestashop and Php.You can refer to our other themes.Thanks
Tamer
Language ProblemClosed
Prestashop 1.7 Technical Issues
Updated January 17, 2022 at 1:45am
2
Most recent comment from Andrea Bocelli:HiYou go to FieldThemes Configure -> Manage Footer BlockSelect the language you want, then import the content from English.https://prnt.sc/26eimhfhttps://prnt.sc/26eimaqThanks
roberto cotto
Side barClosed
Prestashop 1.7 Technical Issues
Updated January 13, 2022 at 2:02am
4
Most recent comment from Andrea Bocelli:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
roberto cotto
IG iconClosed
Prestashop 1.7 Technical Issues
Updated January 12, 2022 at 1:58am
4
Most recent comment from Andrea Bocelli:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
aymen
ist icon not showing on homepage and also i cannot add my own banners for categories page cover and products page coverClosed
Prestashop 1.7 Technical Issues
Updated January 11, 2022 at 2:37am
5
Most recent comment from Andrea Bocelli:HiYou cannot put images on the product detail page by category. Because each product can have many categories and the database does not have a field to store images for each product under each categor ...
roberto cotto
Youtube problemClosed
Prestashop 1.7 Technical Issues
Updated January 4, 2022 at 1:44am
3
Most recent comment from Andrea Bocelli:We're sorry for our late reply because we are on New Year's holiday.You can choose for yourself another youtube link for your page, because the default youtube video we installed for it has ...
roberto cotto
footerClosed
Prestashop 1.7 Technical Issues
Updated January 4, 2022 at 1:36am
4
Most recent comment from Andrea Bocelli:We're sorry for our late reply because we are on New Year's holiday.You can upload it like the following picturehttps://prnt.sc/25wfyn0then import the corresponding content to your home page ...
Daniel Giovanoni
ImageClosed
Prestashop 1.7 Technical Issues
Updated December 31, 2021 at 2:15am
4
Most recent comment from Andrea Bocelli:HiYou go to FieldThemes Configure -> Manage HTML customer and find the html block you need to edit and edit ithttps://prnt.sc/25cdaj3Thanks