Public Tickets
Gonzalo
Products are not displayed on the home page in the block "new products" and "top sellers"Closed
PrestaShop 1.7 Technical Issues
Updated April 5, 2019 at 2:07am
4
Most recent comment from Criss:Hi Marco ,They are your purchase invoices.In the admin order section, you check your orders and return them to the completed state.Do you understand me ?
Pawel
wishlistClosed
PrestaShop 1.7 Technical Issues
Updated April 4, 2019 at 3:16am
2
Most recent comment from Criss:Hi Pawel ,Thank you very much for your feedback!
Please provide me FTP credentials and Back Office access of your site.
We will check it and help you asap!
Pawel
newyork - new user ticksClosed
PrestaShop 1.7 Technical Issues
Updated April 4, 2019 at 2:35am
2
Most recent comment from Criss:Hi Pawel,Thank you very much for your feedback!
Please provide me FTP credentials and Back Office access of your site.
We will check it and help you asap!
Isaac Ramos
Change header styleClosed
PrestaShop 1.7 Technical Issues
Updated April 3, 2019 at 7:00am
7
Most recent comment from Criss:Hi Isaac,manually build their html and css styles.
Cristina Web
Problems with the cartClosed
PrestaShop 1.7 Technical Issues
Updated April 1, 2019 at 8:22am
4
Most recent comment from Criss:Hi Cristina ,Yes, congratulations, that is very good news.
Cristina Web
The template conflicts the cookie modulesClosed
PrestaShop 1.7 Technical Issues
Updated March 29, 2019 at 8:34am
14
Most recent comment from Criss:Hi Cristina ,Yes, also quite surprising, but custom.css file with .js has no data.
Goerge
Filtering Attributes in productsClosed
PrestaShop 1.7 Technical Issues
Updated March 29, 2019 at 3:10am
7
Most recent comment from Criss:Hi Goerge ,Ps's filter you need to have this content requirement.Need config you can config them.http://prntscr.com/n4fsvh
EL
homepage customizationClosed
PrestaShop 1.7 Technical Issues
Updated March 28, 2019 at 3:43am
2
Most recent comment from Criss:Hi EL ,Currently we are using the file:root / themes / name_theme / templates / index.tpl to build the homepage.
Isaac Ramos
max-widthClosed
PrestaShop 1.7 Technical Issues
Updated March 27, 2019 at 1:42am
2
Most recent comment from Andrea Bocelli:Hi Isaac Ramos,We are using bootstrap on the properties we will receive in bootstrap.If you want to edit width, you can edit it with css.
Kamran Ali
Caching issueClosed
PrestaShop 1.7 Technical Issues
Updated March 25, 2019 at 8:06am
6
Most recent comment from Criss:Hi Kamran ,We have no way. You can find out how to fix on the PS forum or you can try updating to the latest PS version and check again.
Goerge
Menu settingsClosed
PrestaShop 1.7 Technical Issues
Updated March 25, 2019 at 4:09am
6
Most recent comment from Criss:Hi Goerge ,Yes, thank you always for us.Wish you have a good day.
Marius Cogeanu
PrestaShop 1751 theme installClosed
PrestaShop 1.7 Technical Issues
Updated March 23, 2019 at 2:38am
6
Most recent comment from Criss:Hi Marius Cogeanu ,Sorry, Please you check again.We fixed problem for you.
Luan Gouveia
navigation button errorClosed
PrestaShop 1.7 Technical Issues
Updated March 16, 2019 at 1:25am
4
Most recent comment from Martin FieldThemes:You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
PICCO
Translate module Login AccountClosed
PrestaShop 1.7 Technical Issues
Updated March 13, 2019 at 10:04am
4
Most recent comment from Criss:Hi PICCO ,Yes, thanks you so much!Have a nice day!
iulianv
Install Demo Content section from documention is still necessary?Closed
PrestaShop 1.7 Technical Issues
Updated March 13, 2019 at 9:11am
8
Most recent comment from Criss:Hi iulianv,Yes, Currently PS is supporting the maximum with the latest version is 7.2although in PS versions and using PHP, please use php 7.1 or below to make everything work properly.