Public Tickets
Alan
Matic Theme - Php 7.2 - Error in modules - Function: count()Closed
PrestaShop 1.7 Technical Issues
Updated June 7, 2019 at 10:05am
4
Most recent comment from Criss:Hi AlanThanks for your review.
Have a nice day.
Les Super Heros
SlideshowClosed
PrestaShop 1.7 Technical Issues
Updated June 7, 2019 at 9:12am
2
Most recent comment from Criss:Hi Les Super Heros
Title, button, description has its own animation and is not synchronized with the background image so it cannot be changed. You can only leave the title drum, description and no but ...
Mario zuleta
Problems With register formClosed
PrestaShop 1.7 Technical Issues
Updated June 7, 2019 at 2:31am
4
Most recent comment from Criss:Hi Mario,You can upgrade that language translation.https://prnt.sc/nynmpu
Les Super Heros
MegamenuClosed
PrestaShop 1.7 Technical Issues
Updated June 6, 2019 at 3:07am
10
Most recent comment from Criss:Hi Les Super HerosThanks for your review.
Have a nice day.
Miguel Guerra
Medici Theme: MegaMenu Pop-ups not workingClosed
PrestaShop 1.7 Technical Issues
Updated June 3, 2019 at 2:21am
2
Most recent comment from Criss:Hi Miguel Guerra,
You can follow the path in the picture.
https://prnt.sc/nwt0dj
Thank you for choosing our theme!
Miguel Guerra
Medici Theme: Error 500 when trying to edit megamenuClosed
PrestaShop 1.7 Technical Issues
Updated May 30, 2019 at 3:26am
4
Most recent comment from Andrea Bocelli:Hi Miguel Guerra,You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could le ...
Piotr
Configure featuredClosed
PrestaShop 1.7 Technical Issues
Updated May 30, 2019 at 1:15am
20
Most recent comment from Andrea Bocelli:Hi Piotr,Yes, have a nice day!
Mohamed
JavaScript Smart cache prevents page redirectionClosed
PrestaShop 1.7 Technical Issues
Updated May 29, 2019 at 10:11am
2
Most recent comment from Criss:Hi Mohamed,When I check your page, everything works normally.Thank you for choosing our theme!
Solène
Trouble with URL confirmationClosed
PrestaShop 1.7 Technical Issues
Updated May 27, 2019 at 4:49am
2
Most recent comment from Criss:Hi Solène,Thank you very much for your feedback!
Please provide us FTP credentials and Back Office access of your site.
We will check it and help you asap!
Olivier Houle
Category Page List DisplayClosed
PrestaShop 1.7 Technical Issues
Updated May 22, 2019 at 2:10am
4
Most recent comment from Andrea Bocelli:Hi Olivier,You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us ...
Gilang Megantara
problem in prestashop bookshopClosed
PrestaShop 1.7 Technical Issues
Updated May 22, 2019 at 1:37am
15
Most recent comment from Andrea Bocelli:Hi Gilang Megantara,Please go here to configureIf the new product you added is less than 90, it will be a new producthttp://prntscr.com/nrnwjo
Goerge
General questionClosed
PrestaShop 1.7 Technical Issues
Updated May 20, 2019 at 2:41am
4
Most recent comment from Criss:Hi Goerge ,What updates do you want to talk about?Newyork theme currently only has additional updates store.
Victor Ayala
Form Contact and page errorClosed
PrestaShop 1.7 Technical Issues
Updated May 20, 2019 at 2:22am
8
Most recent comment from Andrea Bocelli:Hi Victor AyalaPlease check here and config herehttp://prntscr.com/nqqg47http://prntscr.com/nqqg8n
Rubén Laguna Laguna
Error paginationClosed
PrestaShop 1.7 Technical Issues
Updated May 17, 2019 at 9:28am
7
Most recent comment from Andrea Bocelli:Hi Rubén Laguna Laguna,You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you c ...
Piotr
Text colour on the slide banerClosed
PrestaShop 1.7 Technical Issues
Updated May 17, 2019 at 1:44am
4
Most recent comment from Andrea Bocelli:Hi Piotr,That new custom will be updated on the first 4home page and 4home page later is still not available.If you want to change the text color of the slide, go to the field_style.css file to add cs ...