Public Tickets
Rubén Laguna Laguna
Error showing rating starsClosed
PrestaShop 1.7 Technical Issues
Updated May 16, 2019 at 10:29am
2
Most recent comment from Andrea Bocelli:Hi Rubén Laguna Laguna,Go to the FieldThemes Configure then config themhttp://prntscr.com/npb9fw
Michele
contact form doesn't workClosed
PrestaShop 1.7 Technical Issues
Updated May 16, 2019 at 10:24am
21
Most recent comment from Andrea Bocelli:Hi Michele,1. Please update contact form folder in the thememodule2. get classic theme.js instead of the foder theme.js filethemesname_themeassetsjs
Golden Market
Imag résolutionClosed
PrestaShop 1.7 Technical Issues
Updated May 15, 2019 at 3:26am
2
Most recent comment from Criss:Hi Golden Market,
Because the size of your photo is enlarged, it will be blurred. Choose a picture of the same size as the frame.
https://prnt.sc/noovzs
Thank you for choosing our theme!
Domenico Ruggiero
Error 500 in bannersliderClosed
PrestaShop 1.7 Technical Issues
Updated May 15, 2019 at 2:26am
5
Most recent comment from Andrea Bocelli:Hi Domenico Ruggiero,Yes, have a nice day!
Domenico Ruggiero
Header image in pagesClosed
PrestaShop 1.7 Technical Issues
Updated May 14, 2019 at 10:10am
2
Most recent comment from Criss:Hi Domenico Ruggiero,You follow the actions in the admin page:
FieldThemes configure / Manager Themes Customizer / Background /
https://prnt.sc/noc6gl
Thank you for choosing our theme!
Piotr
Lorem ipsum textClosed
PrestaShop 1.7 Technical Issues
Updated May 13, 2019 at 6:59am
4
Most recent comment from Criss:Hi Piotr,1: The text Lorem on the remaining is in different modules. You can optionally place your text.2: You clear the cache then refresh the website.https://prnt.sc/nnsos7https://prnt.sc/nnsoxrTha ...
Antonio
[NewYork PS 1.7] Documentation for customizationClosed
PrestaShop 1.7 Technical Issues
Updated May 13, 2019 at 1:58am
4
Most recent comment from Andrea Bocelli:Hi Antonio,Thank you very much for your feedback!Please provide me FTP login information and Back Office access of your site.
Piotr
gearwheel iconClosed
PrestaShop 1.7 Technical Issues
Updated May 12, 2019 at 4:42pm
8
Most recent comment from Andrea Bocelli:Hi Piotr,You can use css to hide it.go to the directorythemesfashion1assetsfield-cssfield_style.cssand edit the file field_style.csshttp://prntscr.com/nnl8pk
Victor Ayala
Instagram Block ProblemClosed
PrestaShop 1.7 Technical Issues
Updated May 11, 2019 at 3:18am
3
Most recent comment from Andrea Bocelli:Hi Victor Ayala,Yes, have a nice day!
Victor Ayala
ProductClosed
PrestaShop 1.7 Technical Issues
Updated May 10, 2019 at 2:21am
4
Most recent comment from Andrea Bocelli:Hi Victor Ayala,You're welcome!
Domenico Ruggiero
Deals of the week in Home PageClosed
PrestaShop 1.7 Technical Issues
Updated May 7, 2019 at 2:44pm
4
Most recent comment from Andrea Bocelli:Hi Domenico RuggieroYes, have a nice day!You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appre ...
Mirco Bussolari
Show subcategoriesClosed
PrestaShop 1.7 Technical Issues
Updated May 7, 2019 at 2:27pm
5
Most recent comment from Andrea Bocelli:Hi Mirco,yes greatWish you a happy new day
Ed Dumas
Theme not workingClosed
PrestaShop 1.7 Technical Issues
Updated May 7, 2019 at 3:48am
11
Most recent comment from Martin FieldThemes:Hi ,
We do apologize for the inconvenience!
Please submit a refund request here
http://themeforest.net/refund_requests/new
I will approve it to return your full money back.
Thank you!
Domenico Ruggiero
image under Testimonials in Home PageClosed
PrestaShop 1.7 Technical Issues
Updated May 7, 2019 at 2:29am
8
Most recent comment from Andrea Bocelli:Hi Domenico Ruggiero,if you need help, please contact us, we will review and help you asap!Don't forget rating and give us some good words about our themes and our working on evanto.Many thanks ...
Piotr
descriptionClosed
PrestaShop 1.7 Technical Issues
Updated May 4, 2019 at 2:27am
4
Most recent comment from Andrea Bocelli:Hi Piotr,Yes, have a nice day!