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Public Tickets

Cristina Web I can't found some transleted wordClosed PrestaShop 1.7 Technical Issues   Updated January 17, 2019 at 8:17am   8 Most recent comment from Criss:Hi CristinaYes,You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a goo ... vasileis bouris Quickstart Fashion 1234 ProblemClosed PrestaShop 1.7 Technical Issues   Updated January 17, 2019 at 3:08am   2 Most recent comment from Criss:Hi vasileis bouris,have you set their url?If there is still an error please turn on the debug to check, then let us know.or provide back-office access information (admin) and FTP for us to check and ... yeswetap Menu behaviorClosed PrestaShop 1.7 Technical Issues   Updated January 15, 2019 at 3:44am   4 Most recent comment from Criss:Hi yeswetap ,Yes, no problem.Have a nice day! Felix error installing theme bookshop theme3Closed PrestaShop 1.7 Technical Issues   Updated January 15, 2019 at 3:44am   2 Most recent comment from Criss:Hi Felix ,Thank you very much for your feedback! Please provide me FTP credentials and Back Office access of your site. We will check it and help you asap! claudez problem with megamenuClosed PrestaShop 1.7 Technical Issues   Updated January 10, 2019 at 10:25am   4 Most recent comment from Criss:Hi claudez ,No need to reduce the version of PHP, you can also use PHP 7.2 and fix it the way we guide. Ernest Read custom.css at the end of all stylesheetsClosed PrestaShop 1.7 Technical Issues   Updated January 8, 2019 at 9:33am   2 Most recent comment from Criss:Hi Ernest ,Sorry,Please you open file:root/modules/fieldthemecustomizer/fieldthemecustomizer.phpfind: http://prntscr.com/m4di8sedit = 700.and find: http://prntscr.com/m4dimeedit = 702 Gonzalo Modules does not appearClosed PrestaShop 1.7 Technical Issues   Updated January 7, 2019 at 3:05am   9 Most recent comment from Criss:Hi Booktree ,Yes, Thank you so much! Adam Error 500 choosing "Manage Megamenu"Closed PrestaShop 1.7 Technical Issues   Updated January 7, 2019 at 2:37am   15 Most recent comment from Criss:Hi De Brouwer,Thank you very much for your feedback! Please provide me FTP credentials and Back Office access of your site. We will check it and help you asap! Toni fieraru refundClosed PrestaShop 1.7 Technical Issues   Updated January 7, 2019 at 2:01am   2 Most recent comment from Criss:Hi Toni ,With the errors, we can help you by sending us error problem information.We will help you fix and asap for you.If we do not perform support or fix errors for you then refund is valid.becaus ... De Brouwer newsletterClosed PrestaShop 1.7 Technical Issues   Updated January 5, 2019 at 1:45am   4 Most recent comment from Criss:Hi De Brouwer,Yes, Have a nice day! steven no puedo instalar el tema newyorkClosed PrestaShop 1.7 Technical Issues   Updated January 3, 2019 at 6:56am   6 Most recent comment from Criss:Hi steven ,Yes,Happy new year 2019! Cynthia Change some textClosed PrestaShop 1.7 Technical Issues   Updated January 3, 2019 at 3:41am   2 Most recent comment from Criss:Hi Cynthia ,1, Check with the translation function of modules,2, Check with modules html customer.The modules to check for translation can be:ps_emailsubscription, ps_contactinfo Szymon DocumentationClosed PrestaShop 1.7 Technical Issues   Updated December 29, 2018 at 3:42am   2 Most recent comment from Martin FieldThemes:Hi Szymon,You can open this file "ps-catalan-package-1.0documentationindex.html" inside the package that you downloaded from themeforest. Open it on your browser.Thank you! Humberto Albarran Slideshow in CMS PagesClosed PrestaShop 1.7 Technical Issues   Updated December 27, 2018 at 2:01am   2 Most recent comment from Criss:Hi Humberto ,Sorry for this, we can't do it, but you can use them with their cms then put more js for them to work. Cynthia Slideshow don't show textClosed PrestaShop 1.7 Technical Issues   Updated December 22, 2018 at 7:29pm   4 Most recent comment from Criss:Hi Cynthia ,You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good ...