Public Tickets
Marcin
Calalog ModeClosed
PrestaShop 1.7 Technical Issues
Updated February 11, 2019 at 9:42am
4
Most recent comment from Criss:Hi Marcin ,Please you check again.We fixed problem for you.
Elodie
Newsletter module not foundClosed
PrestaShop 1.7 Technical Issues
Updated February 11, 2019 at 4:30am
2
Most recent comment from Criss:Hi Elodie ,sorry, that's an error message, it's alright, they're now the ps_emailsubscription module.
claudez
quick searchClosed
PrestaShop 1.7 Technical Issues
Updated February 11, 2019 at 3:57am
6
Most recent comment from Criss:Hi claudez ,Which is reasonable for you,they are custom themes, and if style is too much I think you should do them. Because we are technical support with the theme.Please tell us how reasonable it ...
claudez
impossible de click to add cart in the articleClosed
PrestaShop 1.7 Technical Issues
Updated February 9, 2019 at 3:09pm
5
Most recent comment from Criss:Hi claudez ,I don't know if you want to use them,because we will not fix them but just turn them off,if everything goes off, it will work,but if you use that module then you need to contact the modu ...
Mehmet
Megamenu vertical Multi-Level NavigationClosed
PrestaShop 1.7 Technical Issues
Updated February 9, 2019 at 2:34pm
2
Most recent comment from Criss:Hi Mehmet ,try the following video,maybe they help you.try the following video,maybe they help you.try the following video,maybe they help you.try the following video,maybe they help you.
David
How to setup child theme for NewYork Organic 2Closed
PrestaShop 1.7 Technical Issues
Updated February 6, 2019 at 4:22pm
4
Most recent comment from Criss:Hi David ,That's your effect when using 2 themes.they get mixed up with each other because the database is not added correctly.and also the reason for the problems on PS 1.7
david oloriz
internet explorerClosed
PrestaShop 1.7 Technical Issues
Updated February 5, 2019 at 11:19am
26
Most recent comment from Criss:Hi david oloriz,Please take your actions and capture the issues you want us to know so that we can help you fix them.Give us the most detailed view of the problem.
fabrizio
dorado theme h2 empty in home pageClosed
PrestaShop 1.7 Technical Issues
Updated February 5, 2019 at 11:07am
6
Most recent comment from Criss:Hi fabrizio ,then you can delete them. Do not change them with tag p
De Brouwer
number on stockClosed
PrestaShop 1.7 Technical Issues
Updated January 28, 2019 at 3:13am
2
Most recent comment from Criss:Hi De Brouwer,Please use images to express.
Cristina Web
Error with the module facetedsearchClosed
PrestaShop 1.7 Technical Issues
Updated January 24, 2019 at 2:51am
22
Most recent comment from Criss:Hi Cristina ,With search you need to enter at least 3 characters or more.
Marcin
Problem with Multilingual, Search, Vertical Manage MegamenuClosed
PrestaShop 1.7 Technical Issues
Updated January 22, 2019 at 7:34am
11
Most recent comment from Criss:Hi Marcin,The search issue starts starting at 1.7.5.x because they do not need to use the file:root / override / classes / controller / ProductListingFrontController.phpso remove them from 1.7.5.x.wi ...
De Brouwer
links en contactClosed
PrestaShop 1.7 Technical Issues
Updated January 22, 2019 at 3:15am
2
Most recent comment from Criss:Hi De Brouwer,These are links with links #, you need to fix their links in the staticfooter module.
De Brouwer
productClosed
PrestaShop 1.7 Technical Issues
Updated January 22, 2019 at 3:13am
2
Most recent comment from Criss:Hi De Brouwer,Make sure they have the number.
Mehmet
Error Administration MegaMenuClosed
PrestaShop 1.7 Technical Issues
Updated January 21, 2019 at 2:03am
2
Most recent comment from Criss:Hi Mehmet ,That's the problem with our admin file,The solution is as follows:open file:
Root modules fieldmegamenu controllers admin AdminFieldMegamenuController.php
edit: public function set ...
Daniel
Top menuClosed
PrestaShop 1.7 Technical Issues
Updated January 18, 2019 at 9:44am
11
Most recent comment from Criss:Hi Daniel ,That's the problem with our admin file,The solution is as follows:open file:
Root modules fieldmegamenu controllers admin AdminFieldMegamenuController.php
edit: public function set ...