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Public Tickets

Elodie Newsletter module not foundClosed PrestaShop 1.7 Technical Issues   Updated February 11, 2019 at 4:30am   2 Most recent comment from Criss:Hi Elodie ,sorry, that's an error message, it's alright, they're now the ps_emailsubscription module. claudez quick searchClosed PrestaShop 1.7 Technical Issues   Updated February 11, 2019 at 3:57am   6 Most recent comment from Criss:Hi claudez ,Which is reasonable for you,they are custom themes, and if style is too much I think you should do them. Because we are technical support with the theme.Please tell us how reasonable it ... claudez impossible de click to add cart in the articleClosed PrestaShop 1.7 Technical Issues   Updated February 9, 2019 at 3:09pm   5 Most recent comment from Criss:Hi claudez ,I don't know if you want to use them,because we will not fix them but just turn them off,if everything goes off, it will work,but if you use that module then you need to contact the modu ... Mehmet Megamenu vertical Multi-Level NavigationClosed PrestaShop 1.7 Technical Issues   Updated February 9, 2019 at 2:34pm   2 Most recent comment from Criss:Hi Mehmet ,try the following video,maybe they help you.try the following video,maybe they help you.try the following video,maybe they help you.try the following video,maybe they help you. David How to setup child theme for NewYork Organic 2Closed PrestaShop 1.7 Technical Issues   Updated February 6, 2019 at 4:22pm   4 Most recent comment from Criss:Hi David ,That's your effect when using 2 themes.they get mixed up with each other because the database is not added correctly.and also the reason for the problems on PS 1.7 david oloriz internet explorerClosed PrestaShop 1.7 Technical Issues   Updated February 5, 2019 at 11:19am   26 Most recent comment from Criss:Hi david oloriz,Please take your actions and capture the issues you want us to know so that we can help you fix them.Give us the most detailed view of the problem. fabrizio dorado theme h2 empty in home pageClosed PrestaShop 1.7 Technical Issues   Updated February 5, 2019 at 11:07am   6 Most recent comment from Criss:Hi fabrizio ,then you can delete them. Do not change them with tag p De Brouwer number on stockClosed PrestaShop 1.7 Technical Issues   Updated January 28, 2019 at 3:13am   2 Most recent comment from Criss:Hi De Brouwer,Please use images to express. Cristina Web Error with the module facetedsearchClosed PrestaShop 1.7 Technical Issues   Updated January 24, 2019 at 2:51am   22 Most recent comment from Criss:Hi Cristina ,With search you need to enter at least 3 characters or more. Marcin Problem with Multilingual, Search, Vertical Manage MegamenuClosed PrestaShop 1.7 Technical Issues   Updated January 22, 2019 at 7:34am   11 Most recent comment from Criss:Hi Marcin,The search issue starts starting at 1.7.5.x because they do not need to use the file:root / override / classes / controller / ProductListingFrontController.phpso remove them from 1.7.5.x.wi ... De Brouwer links en contactClosed PrestaShop 1.7 Technical Issues   Updated January 22, 2019 at 3:15am   2 Most recent comment from Criss:Hi De Brouwer,These are links with links #, you need to fix their links in the staticfooter module. De Brouwer productClosed PrestaShop 1.7 Technical Issues   Updated January 22, 2019 at 3:13am   2 Most recent comment from Criss:Hi De Brouwer,Make sure they have the number. Mehmet Error Administration MegaMenuClosed PrestaShop 1.7 Technical Issues   Updated January 21, 2019 at 2:03am   2 Most recent comment from Criss:Hi Mehmet ,That's the problem with our admin file,The solution is as follows:open file:  Root modules fieldmegamenu controllers admin AdminFieldMegamenuController.php edit: public function set ... Daniel Top menuClosed PrestaShop 1.7 Technical Issues   Updated January 18, 2019 at 9:44am   11 Most recent comment from Criss:Hi Daniel ,That's the problem with our admin file,The solution is as follows:open file:  Root modules fieldmegamenu controllers admin AdminFieldMegamenuController.php edit: public function set ... Frédéric Roy sloganClosed PrestaShop 1.7 Technical Issues   Updated January 18, 2019 at 2:33am   2 Most recent comment from Criss:Hi Frédéric Roy ,Let us picture the problem you are referring, we will check and help you.