Public Tickets
yeswetap
Remove subtitleClosed
PrestaShop 1.7 Technical Issues
Updated May 4, 2019 at 2:25am
6
Most recent comment from Andrea Bocelli:Hi Tim Joy,Thank you very much for your feedback!Please provide me FTP login information and Back Office access of your site.We will check as soon as possible
Mohamed
Add to cart keeps adding more although no stock avaliableClosed
PrestaShop 1.7 Technical Issues
Updated May 2, 2019 at 3:07am
5
Most recent comment from Criss:Hi Mohamed,We thoroughly tested this issue, tried to change the related files but they had problems with PS's source code. So I hope you sympathize. currently we have not found any related solut ...
Tomas Suverik
Field slidersClosed
PrestaShop 1.7 Technical Issues
Updated April 27, 2019 at 11:17am
9
Most recent comment from Andrea Bocelli:Hi Tomas Suverik,yes greatWish you a happy new day
Pau Rodellino Pérez
Move Field tab categoriesClosed
PrestaShop 1.7 Technical Issues
Updated April 25, 2019 at 9:44am
2
Most recent comment from Andrea Bocelli:Hi Pau Rodellino Pérez,Please provide me FTP login information and Back Office access of your site.
Sergio
Error count(): Parameter must be an array or an object that implements CountableClosed
PrestaShop 1.7 Technical Issues
Updated April 24, 2019 at 10:18am
10
Most recent comment from Andrea Bocelli:Hi Sergio,Yes, have a nice day!
Dinesh
Import Demo ContentClosed
PrestaShop 1.7 Technical Issues
Updated April 22, 2019 at 10:04am
4
Most recent comment from Andrea Bocelli:Hi Dinesh,You can install "qs" as your website to have the same content as the demo
Richard Foster
Cart ProblemClosed
PrestaShop 1.7 Technical Issues
Updated April 18, 2019 at 10:18am
7
Most recent comment from Andrea Bocelli:Yes, have a nice day!You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could ...
Dorota Skowronek
The problem with the price slider in Techo ThemeClosed
PrestaShop 1.7 Technical Issues
Updated April 18, 2019 at 9:15am
4
Most recent comment from Andrea Bocelli:Hi Dorota,in version 1.7 ps removed the price slider.
Kristina
problems with templateClosed
PrestaShop 1.7 Technical Issues
Updated April 17, 2019 at 1:11pm
1
Most recent comment from Kristina:Hello, I need some support for your theme New York, with the template 5.
In a just installed prestashop as far as I activate you theme, the web starts going extremely slow. I've checked it in two ...
Gianluca Murgese
Error in theme configurationClosed
PrestaShop 1.7 Technical Issues
Updated April 16, 2019 at 8:32am
3
Most recent comment from Criss:Hi Murgese ,Sorry for the delay.Are you using PHP 7.3?
Zsolt Baji
Error in FieldMegamenu controllerClosed
PrestaShop 1.7 Technical Issues
Updated April 9, 2019 at 3:24am
4
Most recent comment from Criss:Hi Zsolt Baji,Yes, we are updating the theme for compatibility.It will be a long time because we have a lot of themes and are updating from very old themes.
Zsolt Baji
Manage Slideshow Access denied.Closed
PrestaShop 1.7 Technical Issues
Updated April 9, 2019 at 2:11am
4
Most recent comment from Criss:Hi Zsolt Baji,If the problem cannot be resolved, provide admin access information (supperadmin permission) and your cpanel access information.We will check and asap them for you.
Zsolt Baji
EElevatezoom - headers already sentClosed
PrestaShop 1.7 Technical Issues
Updated April 8, 2019 at 7:39am
2
Most recent comment from Andrea Bocelli:Hi Zsolt Baji,Please provide me FTP login information and Back Office access of your site.
Alex
wrong display of product picture in catalogClosed
PrestaShop 1.7 Technical Issues
Updated April 8, 2019 at 2:14am
7
Most recent comment from Criss:Hi Alex ,Thank you for your feedback.We are checking again, please sympathize.There will be updates in the future.
Gonzalo
Products are not displayed on the home page in the block "new products" and "top sellers"Closed
PrestaShop 1.7 Technical Issues
Updated April 5, 2019 at 2:07am
4
Most recent comment from Criss:Hi Marco ,They are your purchase invoices.In the admin order section, you check your orders and return them to the completed state.Do you understand me ?