Public Tickets
rahul
technical support for install the themeClosed
PrestaShop 1.7 Technical Issues
Updated December 19, 2018 at 3:02am
2
Most recent comment from Criss:Hi rahul ,Can you tell us what theme you are installing and home?Also, what files do you use to install and what are your errors?We will try to help you install to better later.
yeswetap
Theme colorClosed
PrestaShop 1.7 Technical Issues
Updated December 18, 2018 at 10:02am
6
Most recent comment from Criss:Hi yeswetap ,Yes, No problem.
Humberto Albarran
Customizing FieldBlockCategories and SmartBlogClosed
PrestaShop 1.7 Technical Issues
Updated December 18, 2018 at 4:28am
4
Most recent comment from Criss:Hi Humberto ,Yes, Tks you so much.Have a nice day!
Vasile Liviu
Error: Internal server errorClosed
PrestaShop 1.7 Technical Issues
Updated December 17, 2018 at 3:03am
4
Most recent comment from Criss:Hi Vasile Liviu,Please enable caching, smarty css, js, apache.Also make sure the image has been optimized and no problem found no image error.
Gregor
KayakClosed
PrestaShop 1.7 Technical Issues
Updated December 14, 2018 at 9:16am
7
Most recent comment from Criss:Hi Gregor ,I do not understand, can you explain more?Can use images to best describe them.
Shizler
Error when installing a themeforest themeClosed
PrestaShop 1.7 Technical Issues
Updated December 14, 2018 at 4:14am
9
Most recent comment from Criss:Hi Shizler ,Please contact the theme developer for support. We would like to open tickets that do not belong to our theme.
Lokesh H B
pagination is not displayingClosed
PrestaShop 1.7 Technical Issues
Updated December 13, 2018 at 1:55am
6
Most recent comment from Criss:Hi Lokesh H B,Yes, tks you so much.Have a nice day!
Paul Jones
contactClosed
PrestaShop 1.7 Technical Issues
Updated December 12, 2018 at 6:32am
22
Most recent comment from Criss:Hi Paul ,It seems that the image is the main cause.https://developers.google.com/speed/pagespeed/insights/?hl=vi&url=https%3A%2F%2Fwww.weldshop.co%2F
Fabien Trotti
Responsvie compatibilityClosed
PrestaShop 1.7 Technical Issues
Updated December 5, 2018 at 4:32am
26
Most recent comment from Criss:Hi,What did you add css?Let us know.
Tomas Suverik
How to display "Delivery time of products"Closed
PrestaShop 1.7 Technical Issues
Updated December 2, 2018 at 7:30am
4
Most recent comment from Martin FieldThemes:Thank you and good luck!
Pablo Martínez
Shipping price shows "Free"Closed
PrestaShop 1.7 Technical Issues
Updated November 30, 2018 at 1:39am
2
Most recent comment from Criss:Hi Pablo Martínez,Please visit shipping at admin and config them.
Oscar
Cant see your demo'sClosed
PrestaShop 1.7 Technical Issues
Updated November 29, 2018 at 2:09am
2
Most recent comment from Criss:Hi Oscar ,Now everything is working. You can check again.
Vasile Liviu
About header - vertical menuClosed
PrestaShop 1.7 Technical Issues
Updated November 29, 2018 at 1:41am
4
Most recent comment from Criss:Hi Vasile Liviu,Yes, Have a nice day!
Bogne
fashop themeClosed
PrestaShop 1.7 Technical Issues
Updated November 28, 2018 at 4:21am
2
Most recent comment from Criss:Hi Bogne ,please visit admin >> admin product >> price or option bar >> tick option show sales! or tick option show new.http://prntscr.com/lnvslhhttp://prntscr.com/lnvspq
Niko Tzonev
Error after installationClosed
PrestaShop 1.7 Technical Issues
Updated November 28, 2018 at 2:54am
2
Most recent comment from Criss:Hi Niko,Can you tell us what they break?This is probably because the contents of the slideshow are not installed so they do not show the slide.You can add content to them.