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Public Tickets

Niko Tzonev Error after installationClosed PrestaShop 1.7 Technical Issues   Updated November 28, 2018 at 2:54am   2 Most recent comment from Criss:Hi Niko,Can you tell us what they break?This is probably because the contents of the slideshow are not installed so they do not show the slide.You can add content to them. otrarroba Actualizar tema DoradoClosed PrestaShop 1.7 Technical Issues   Updated November 23, 2018 at 2:44am   2 Most recent comment from Criss:Hi otrarroba ,Do not worry, please use PS's 1-click upgrade modules to update them to 1.7.4.4If there are bugs with theme theme please let us know to fix them for you.Do not update the theme because ... ciryl MultilingualClosed PrestaShop 1.7 Technical Issues   Updated November 22, 2018 at 4:24am   4 Most recent comment from Criss:Hi ciryl Yes, No problem.If there are other issues, please provide us Cristina Web Error with the module facetedsearchClosed PrestaShop 1.7 Technical Issues   Updated November 20, 2018 at 7:47am   1 Most recent comment from Cristina Web:The error we have is that when we filter the product by characteristics the title 'filter products by' is duplicated as many times as searches have been made Dominique Alquier img category block homeClosed PrestaShop 1.7 Technical Issues   Updated November 19, 2018 at 1:31am   4 Most recent comment from Criss:Hi Dominique ,Yes, No problem.Have a nice day! William Sauvage Megamenu and moreClosed PrestaShop 1.7 Technical Issues   Updated November 13, 2018 at 8:34am   4 Most recent comment from Criss:Hi William ,Seems error related to creating tables and related in sql.Please give us your sql access information, we will help you show them. Dominique Alquier bug smartblogClosed PrestaShop 1.7 Technical Issues   Updated November 13, 2018 at 2:27am   7 Most recent comment from Criss:Hi Dominique ,Sorry, it looks like the developer module smartblog did not translate for them. patd07 "500 Internal Server Error"Closed PrestaShop 1.7 Technical Issues   Updated November 10, 2018 at 2:45am   4 Most recent comment from Criss:Hi patd07 ,Yes,Have a nice day! Daniel Vertical mega menuClosed PrestaShop 1.7 Technical Issues   Updated November 10, 2018 at 1:28am   3 Most recent comment from Criss:Hi Daniel ,Yes, That is the correct answer.Congratulation. Dominique Alquier traductionClosed PrestaShop 1.7 Technical Issues   Updated November 2, 2018 at 9:03am   4 Most recent comment from Criss:Hi Dominique Alquier,Yes, Tks you so much. Wolk73 Error Translate! Cant translate by CPClosed PrestaShop 1.7 Technical Issues   Updated October 30, 2018 at 2:07am   6 Most recent comment from Criss:Hi Wolk73 ,No,Only Shop> Theme> Customeraccountnot Shop > Theme > Customer Pablo Martínez Labels in EnglishClosed PrestaShop 1.7 Technical Issues   Updated October 29, 2018 at 2:01am   6 Most recent comment from Criss:Hi Pablo Martínez,Because of the theme from 1.7.2.x down there is no shop.theme.global, so when we go to other versions we forgot to add that. Clifford de Meyer Internal Error 500 on new installClosed PrestaShop 1.7 Technical Issues   Updated October 26, 2018 at 8:28am   6 Most recent comment from Criss:Hi andre ,That's the problem with our admin file,The solution is as follows:open file: Root modules fieldmegamenu controllers admin  AdminFieldMegamenuController.phpedit: public function setMe ... Frédéric Roy child-themeClosed PrestaShop 1.7 Technical Issues   Updated October 26, 2018 at 2:57am   2 Most recent comment from Criss:Hi Frédéric Roy,we do not understand?do you use child theme?This is version 1.7.4.3?We only provide theme as techo_theme4. Dario Dario MarinoClosed PrestaShop 1.7 Technical Issues   Updated October 25, 2018 at 8:33am   6 Most recent comment from Criss:Hi Dario ,Yes,You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a g ...