Public Tickets
otrarroba
Actualizar tema DoradoClosed
PrestaShop 1.7 Technical Issues
Updated November 23, 2018 at 2:44am
2
Most recent comment from Criss:Hi otrarroba ,Do not worry, please use PS's 1-click upgrade modules to update them to 1.7.4.4If there are bugs with theme theme please let us know to fix them for you.Do not update the theme because ...
ciryl
MultilingualClosed
PrestaShop 1.7 Technical Issues
Updated November 22, 2018 at 4:24am
4
Most recent comment from Criss:Hi ciryl Yes, No problem.If there are other issues, please provide us
Cristina Web
Error with the module facetedsearchClosed
PrestaShop 1.7 Technical Issues
Updated November 20, 2018 at 7:47am
1
Most recent comment from Cristina Web:The error we have is that when we filter the product by characteristics the title 'filter products by' is duplicated as many times as searches have been made
Dominique Alquier
img category block homeClosed
PrestaShop 1.7 Technical Issues
Updated November 19, 2018 at 1:31am
4
Most recent comment from Criss:Hi Dominique ,Yes, No problem.Have a nice day!
William Sauvage
Megamenu and moreClosed
PrestaShop 1.7 Technical Issues
Updated November 13, 2018 at 8:34am
4
Most recent comment from Criss:Hi William ,Seems error related to creating tables and related in sql.Please give us your sql access information, we will help you show them.
Dominique Alquier
bug smartblogClosed
PrestaShop 1.7 Technical Issues
Updated November 13, 2018 at 2:27am
7
Most recent comment from Criss:Hi Dominique ,Sorry, it looks like the developer module smartblog did not translate for them.
patd07
"500 Internal Server Error"Closed
PrestaShop 1.7 Technical Issues
Updated November 10, 2018 at 2:45am
4
Most recent comment from Criss:Hi patd07 ,Yes,Have a nice day!
Daniel
Vertical mega menuClosed
PrestaShop 1.7 Technical Issues
Updated November 10, 2018 at 1:28am
3
Most recent comment from Criss:Hi Daniel ,Yes, That is the correct answer.Congratulation.
Dominique Alquier
traductionClosed
PrestaShop 1.7 Technical Issues
Updated November 2, 2018 at 9:03am
4
Most recent comment from Criss:Hi Dominique Alquier,Yes, Tks you so much.
Wolk73
Error Translate! Cant translate by CPClosed
PrestaShop 1.7 Technical Issues
Updated October 30, 2018 at 2:07am
6
Most recent comment from Criss:Hi Wolk73 ,No,Only Shop> Theme> Customeraccountnot Shop > Theme > Customer
Pablo Martínez
Labels in EnglishClosed
PrestaShop 1.7 Technical Issues
Updated October 29, 2018 at 2:01am
6
Most recent comment from Criss:Hi Pablo Martínez,Because of the theme from 1.7.2.x down there is no shop.theme.global, so when we go to other versions we forgot to add that.
Clifford de Meyer
Internal Error 500 on new installClosed
PrestaShop 1.7 Technical Issues
Updated October 26, 2018 at 8:28am
6
Most recent comment from Criss:Hi andre ,That's the problem with our admin file,The solution is as follows:open file: Root modules fieldmegamenu controllers admin AdminFieldMegamenuController.phpedit: public function setMe ...
Frédéric Roy
child-themeClosed
PrestaShop 1.7 Technical Issues
Updated October 26, 2018 at 2:57am
2
Most recent comment from Criss:Hi Frédéric Roy,we do not understand?do you use child theme?This is version 1.7.4.3?We only provide theme as techo_theme4.
Dario
Dario MarinoClosed
PrestaShop 1.7 Technical Issues
Updated October 25, 2018 at 8:33am
6
Most recent comment from Criss:Hi Dario ,Yes,You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a g ...
Pablo Martínez
Messages not added at orderClosed
PrestaShop 1.7 Technical Issues
Updated October 23, 2018 at 1:53am
4
Most recent comment from Criss:Hi Pablo Martínez,
Yes, thanks you so much.
Have a nice day!