Public Tickets
Marvin
Sorting, filtering and pagingClosed
PrestaShop 1.7 Technical Issues
Updated July 4, 2019 at 10:24am
6
Most recent comment from Criss:Hi MarvinThanks for your review.
Very happy to help you.
Maciej Woźniak
Fashion themes - sorting and filtering results in error 500Closed
PrestaShop 1.7 Technical Issues
Updated July 4, 2019 at 7:57am
2
Most recent comment from Criss:Hi Maciej Woźniak
Theme we developed earlier. But the error you discovered we finished processing.
notaras emmanouil
phone changeClosed
PrestaShop 1.7 Technical Issues
Updated July 2, 2019 at 8:12am
8
Most recent comment from Criss:Hi notaras emmanouilIn the file/root/themes/name_theme/templates/layout/layout-both-columns.tpledit the phone number you want in the tag (see attached image)Then delete the cache and reload the pag ...
aleix sole
when install template... stop works buttonsClosed
PrestaShop 1.7 Technical Issues
Updated July 2, 2019 at 2:24am
4
Most recent comment from Criss:Hi LICOM DeveloppementAccessing BackOffice "manager modules" disables modules "gamification". (see attached photo)
https://prnt.sc/o86t87
Enoque Pinto
template configurationClosed
PrestaShop 1.7 Technical Issues
Updated July 1, 2019 at 3:51am
38
Most recent comment from Criss:Hi Enoque PintoWe're sorry for our late reply because we had 2 weekend days off.I will find a solution to help you soon.
visnja matos
menu homeClosed
PrestaShop 1.7 Technical Issues
Updated June 29, 2019 at 1:45am
8
Most recent comment from Criss:Hi visnja1: Which logo do you want to change? The current location is the default of our theme.2: You can follow the path in the picture.https://prnt.sc/o85poz
Marvin
Title not entirely visibleClosed
PrestaShop 1.7 Technical Issues
Updated June 28, 2019 at 7:55am
14
Most recent comment from Criss:Hi MarvinThanks for your review.
Very happy to help you.
Giorgio
Smartblog layout problemClosed
PrestaShop 1.7 Technical Issues
Updated June 20, 2019 at 9:23am
6
Most recent comment from Criss:Hi GiorgioYour problem has been resolved.https://prnt.sc/o4a5rn
Stefano
New York Theme - Faceted Search Error "Uncaught RuntimeException: Trying to unset the index id of the LazyArray"Closed
PrestaShop 1.7 Technical Issues
Updated June 18, 2019 at 4:00am
7
Most recent comment from Criss:Hi ZsoltSorry the mistake from me. I resend you modules for you to reinstall.
david oloriz
homepage va muy lentaClosed
PrestaShop 1.7 Technical Issues
Updated June 15, 2019 at 10:39pm
26
Most recent comment from Humberto Albarran:Hello Guys, I am having the same problem: My webpage goes slowly with the same module, but when I deactivate the module, surprisingly goes 5 seconds faster!!! Thast HUGE! David Oloriz, puedo tratar d ...
Humberto Albarran
FieldHtmlBlock disappearedClosed
PrestaShop 1.7 Technical Issues
Updated June 14, 2019 at 3:09am
12
Most recent comment from Criss:Hi HumbertoIf adding HTML to index.tpl, the system will not be able to understand.Current error due to our themes does not receive config of htmlblock modules. We are trying to handle it.
Victor Ayala
SmartBlog Category meta tag SEOClosed
PrestaShop 1.7 Technical Issues
Updated June 13, 2019 at 1:20am
12
Most recent comment from Criss:Hi Victor AyalaThanks for your review.
Very happy to help you.
Antonio Hernan
Problem Menu does not show subcategoriesClosed
PrestaShop 1.7 Technical Issues
Updated June 11, 2019 at 10:21am
4
Most recent comment from Criss:Hi Antonio HernanYou uninstall the Field Vertical megamenu modules and then install the modules in the attachment.
slykik
Not Compatible with Prestashop 1.7Closed
PrestaShop 1.7 Technical Issues
Updated June 11, 2019 at 3:03am
2
Most recent comment from Criss:Hi slykikYou can send me back the product link you purchased. We will check again.
Giorgio
Smartblog Bug problemClosed
PrestaShop 1.7 Technical Issues
Updated June 10, 2019 at 9:03am
9
Most recent comment from Criss:Hi GiorgioWe're sorry for our late reply because we had 2 weekend days off.Our modules have optional capabilities for languages.https://prnt.sc/nzuoddI send smart blog modules in the attachment ...