I'm currently having a weird issue with the cart icon on my store. When you click the cart icon the website goes to a faded black screen, you can still see the website behind it but it doesn't display the cart items and you can't get out of it without refreshing the webpage. I've googled prestashop forums for support but not had any luck so I'm not sure if its a prestashop or theme problem. I've temp added a cart icon to the menu to link into the cart as a work around.
So first image is website as normal with the cart icon in top right with 2 items displayed. The second image is once you click on the cart and does that faded blackout.
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Hello,
I'm currently having a weird issue with the cart icon on my store. When you click the cart icon the website goes to a faded black screen, you can still see the website behind it but it doesn't display the cart items and you can't get out of it without refreshing the webpage. I've googled prestashop forums for support but not had any luck so I'm not sure if its a prestashop or theme problem. I've temp added a cart icon to the menu to link into the cart as a work around.
Running Prestashop Version: 1.7.4.4
Theme: Catalan_home1 version 1.0.0
Any ideas?
So first image is website as normal with the cart icon in top right with 2 items displayed. The second image is once you click on the cart and does that faded blackout.
Hi Richard Foster,
Thank you very much for your feedback!
Please provide me FTP login information and Back Office access of your site.
Best Regards,
Andrea - FieldThemes Support Team
Hi Richard Foster,
We have successfully edited, you can check again
Best Regards,
Andrea - FieldThemes Support Team
Ah thats brilliant, thank you so much for your help!
Yes, have a nice day!
You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.
Many thanks in advanced!
Hi Richard Foster,
Best Regards,
Andrea - FieldThemes Support Team