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Public Tickets

Jurgen Newyork theme not workingClosed PrestaShop 1.7 Technical Issues   Updated December 10, 2021 at 4:21am   2 Most recent comment from Andrea Bocelli:HiOur theme is still installed and working properly.With the elementor theme, after installation is complete, you go to import contentThanks Erkan Tosun Tosun mina templates html5 problemClosed PrestaShop 1.7 Technical Issues   Updated December 3, 2021 at 7:43am   47 Most recent comment from Andrea Bocelli:HiThank you for your interest in us.You should look carefully at the theme before buying to know if it is a pure html theme or not, to avoid confusion.Thanks SPYRIDON KATERIS transplanted module do not connectClosed PrestaShop 1.7 Technical Issues   Updated December 2, 2021 at 1:27am   6 Most recent comment from Andrea Bocelli:You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ... Erkan Tosun Tosun Mina template html5 problemClosed PrestaShop 1.7 Technical Issues   Updated November 30, 2021 at 3:47am   2 Most recent comment from Andrea Bocelli:HiI answered you in another ticket of yoursThanks SPYRIDON KATERIS TESTIMONIALS image display issueClosed PrestaShop 1.7 Technical Issues   Updated November 22, 2021 at 8:32am   14 Most recent comment from Andrea Bocelli:HiIt's very pleasure to help you.If there is any other problem with our theme, you can send us feedback, we will check it for you.Have a good dayThanks malak demo newyorkClosed PrestaShop 1.7 Technical Issues   Updated November 13, 2021 at 2:50pm   4 Most recent comment from Martin FieldThemes:Hi Malak,It means that you can use one demo and interchange to another in the same domain.You can use all the demos in the same domain.If you want to use the theme(any demo) on another domain, you hav ... SPYRIDON KATERIS Manage Theme Customizer IssuesClosed PrestaShop 1.7 Technical Issues   Updated November 12, 2021 at 3:46am   8 Most recent comment from Andrea Bocelli:HiI will notify you when everything is resolvedThank you for your interest in usHave a good dayThanks SPYRIDON KATERIS shopping cart issuesClosed PrestaShop 1.7 Technical Issues   Updated November 9, 2021 at 3:49am   31 Most recent comment from Andrea Bocelli:HiIt's very pleasure to help youIf you have any other problems, you can give us feedbackWe will check for youHave a good dayThanks Davide Technical Issue with ThemeClosed PrestaShop 1.7 Technical Issues   Updated November 5, 2021 at 3:39am   20 Most recent comment from Andrea Bocelli:HiIt worked on your sitehttps://prnt.sc/1ydwp1fhttps://prnt.sc/1ydx63fThanks louraichia emailClosed PrestaShop 1.7 Technical Issues   Updated November 3, 2021 at 3:48am   10 Most recent comment from Andrea Bocelli:You're welcome! If there is any other problem, you can send us feedback, we will check it for youHave a good dayThanks Iván Add product link Mega MenuClosed PrestaShop 1.7 Technical Issues   Updated October 28, 2021 at 9:52am   4 Most recent comment from Andrea Bocelli:You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ... SPYRIDON KATERIS Megamenu issueClosed PrestaShop 1.7 Technical Issues   Updated October 26, 2021 at 1:13am   6 Most recent comment from Andrea Bocelli:You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ... steven todd elliott no jquery library loadedClosed PrestaShop 1.7 Technical Issues   Updated October 21, 2021 at 7:47am   4 Most recent comment from Andrea Bocelli:HiPlease provide us FTP credentials and Back Office access of your site. We will handle the problem to help you. JUAN JOSE SALVATIERRA Quik search doesnt work.Closed PrestaShop 1.7 Technical Issues   Updated October 19, 2021 at 4:29am   3 Most recent comment from Andrea Bocelli:HiI went to your site and it's still working as you can see belowhttps://prnt.sc/1wop1b5https://prnt.sc/1wop2zshttps://prnt.sc/1wop5hyThanks Dominique Alquier create account traductionClosed PrestaShop 1.7 Technical Issues   Updated October 13, 2021 at 8:05am   41 Most recent comment from Andrea Bocelli:HiThank you for your interest in usThanks