Public Tickets
Lazarus
Missing Shipping Carrier and Payment
PrestaShop 1.7 Technical Issues
Updated 2 weeks ago
5
Most recent comment from Andrea Bocelli:Hi there,
We sincerely apologize for the inconvenience!
Please provide us FTP credentials and Back Office access to the site.
We will handle the problem to help you.
Thank you for using our theme!
Gilles
Online Shop
PrestaShop 8.x Technical Issues
Updated November 12, 2024 at 2:32pm
2
Most recent comment from Martin FieldThemes:Hi Gilles,
The Online Shop theme is compatible with PrestaShop 8. But it does not use the Elementor. It's built on our own module "ThemeCustomizer". It's very easy to use and custom also.
Gl ...
spyros romanos
PresaleClosed
Pre Sale Questions
Updated September 7, 2024 at 9:19am
2
Most recent comment from Martin FieldThemes:Hi Spyros,Sorry for the late reply!Unfortunately, the Fashion 14 is not compatible with Elementor. But it is very easy to use also.Thanks!
Damian
PHP issues - getAdminLinkClosed
PrestaShop 8.x Technical Issues
Updated July 25, 2024 at 3:07pm
5
Most recent comment from Andrea Bocelli:HiWe will reinstall and test it, thank you for your feedbackYou can temporarily disable that module to edit your pageThanks
Marcos Vallejo
Kayak - Fashion and Lifestyle works with PS 8.1.2Closed
PrestaShop 1.7 Technical Issues
Updated January 12, 2024 at 2:43am
2
Most recent comment from Martin FieldThemes:Hi Marcos Vallejo,Yes, of course! The Kayak theme is fully compatible with PrestaShop 8.1.2.Thank you for your concern!
sebastien
prestashop theme NEW YORKClosed
Pre Sale Questions
Updated September 11, 2023 at 3:41am
2
Most recent comment from Martin FieldThemes:Hi Sebastien,Yes, you can use the template with the square product pictures. It'll adapt properly. Just changing the ratio of the product images.Thank you for your concern!
russ billen
config file missingClosed
PrestaShop 1.7 Technical Issues
Updated September 9, 2023 at 2:02am
3
Most recent comment from Martin FieldThemes:You have uploaded the incorrect file. It is a common issue, you can read the article below for more details
https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-st ...
Dominique Alquier
remove productClosed
PrestaShop 1.7 Technical Issues
Updated September 4, 2023 at 1:26pm
2
Most recent comment from Andrea Bocelli:Please provide us FTP credentials and Back Office access to your site.
We will handle the problem to help you.
Dominique Alquier
traductionClosed
PrestaShop 1.7 Technical Issues
Updated September 4, 2023 at 12:54pm
2
Most recent comment from Andrea Bocelli:HiSorry, we don't quite understand what you mean, would you like to translate the words in the picture you sent?Go to modulesps_customersigninps_customersignin.tpland find the labels you want to ...
Sotiris Sandrakis
Color thumbs zoom inClosed
PrestaShop 1.7 Technical Issues
Updated July 27, 2023 at 2:44pm
2
Most recent comment from Andrea Bocelli:HiYou can style it in the file/themes/newyork_fashion_30/assets/css/custom.css (line 62)Thanks
quypham
An error occurred during installation.. Install Addons modulesClosed
PrestaShop 1.7 Technical Issues
Updated July 21, 2023 at 8:27am
2
Most recent comment from Andrea Bocelli:HiYou can install the theme instead of installing Quickstart, our theme has the same content as the demo. You install the theme will be lighter and easier to handleThanks
Sotiris Sandrakis
read more buttonClosed
PrestaShop 1.7 Technical Issues
Updated July 19, 2023 at 8:54am
2
Most recent comment from Andrea Bocelli:HiDo you want to remove this button?https://prnt.sc/2r9VFBQXS6jlYou go to the file/themes/newyork_fashion_30/assets/field-css/default_setting.css1. find class #product .tab-content .product-descriptio ...
Dominique Alquier
error upgrade 1.7.8.9Closed
PrestaShop 1.7 Technical Issues
Updated July 10, 2023 at 9:27am
3
Most recent comment from Martin FieldThemes:Hi Dominique,Well doneIf you need further help, feel free to let us know.Thank you for using our theme!
[email protected]
ElementorClosed
PrestaShop 1.7 Technical Issues
Updated April 13, 2023 at 6:38am
2
Most recent comment from Andrea Bocelli:Hi1. You upload the latest elementor module to your site.Note: DO NOT RESET THE MODULE, just upload it2. You go to the menu and add custom content for the new itemenu and there add an image for itThan ...
[email protected]
menu on mobileClosed
PrestaShop 1.7 Technical Issues
Updated April 13, 2023 at 6:34am
5
Most recent comment from Andrea Bocelli:HiNice to help you, have a nice dayThanks