Public Tickets
Sunil BT
Purchased a Preta Shop Product Which is not useful for meClosed
PrestaShop 1.7 Technical Issues
Updated April 17, 2020 at 9:14am
2
Most recent comment from Martin FieldThemes:Hi Sunil BT,
We do apologize for the inconvenience!
Unfortunately, the "Mistaken Purchased" is not accepted in the Envato Refund Policy.
https://themeforest.net/page/customer_refund_policy
http://prnt ...
Jean-Philippe GODINI
Change some textClosed
PrestaShop 1.7 Technical Issues
Updated April 1, 2020 at 2:25am
2
Most recent comment from Criss:Hi Access Translation, select the theme you are using. You change the text according to the link Shop / Theme / Global.
Goerge
colorsClosed
PrestaShop 1.7 Technical Issues
Updated March 31, 2020 at 10:20am
4
Most recent comment from Criss:Hi
Very happy to help you.Have a nice day!
phil good
stock management problemClosed
PrestaShop 1.7 Technical Issues
Updated March 16, 2020 at 3:07am
2
Most recent comment from Criss:Hi Order management is already a function available in Prestashop with options. You can simply turn that function on and off simply because our theme has integrated the basic functionality.
Emilia Radu
NewYork theme installationClosed
PrestaShop 1.7 Technical Issues
Updated March 7, 2020 at 1:54am
2
Most recent comment from Criss:Hi Radu Installation instructions are included in the packaging of the NY theme when you download it. You should use the pagebuilder theme to make it easy to change the page layout. If using the pag ...
Emilia Radu
NewYork theme license and functionalityClosed
Pre Sale Questions
Updated March 5, 2020 at 2:55am
2
Most recent comment from Martin FieldThemes:Hi Emilia,I am Martin from FieldThemes Team.Sorry for the late reply!Regarding to the Regular License, one License for one domain only. It is Envato Policy.But don't worry for the new domains, pl ...
ARNOROULE
Trie des sous catégories par ordre alphabétique en colonneClosed
PrestaShop 1.7 Technical Issues
Updated February 25, 2020 at 9:31am
4
Most recent comment from Criss:Hi ARNOROULE There is no filter for submenu's items in megamenu. You can only arrange by yourself.
Dawid
Newyork themeClosed
PrestaShop 8.x Technical Issues
Updated February 6, 2020 at 1:15am
2
Most recent comment from Criss:Hi Dawid Sorry for bothering but could you send me a purchase code?Want to remove it? and use another one instead? I will guide you to do that.
karen martinez
"new" iconClosed
PrestaShop 1.7 Technical Issues
Updated January 28, 2020 at 10:36am
4
Most recent comment from Criss:Hi martinez Sorry for the delay.
You can follow the path in the picture.
https://prnt.sc/qtxvbr
Kriss
About Medic demoClosed
Pre Sale Questions
Updated January 17, 2020 at 1:52am
2
Most recent comment from Martin FieldThemes:Hi Kriss,Our demo was down temporary. It is working normally now.Thank you for your feedback!
Dbnet Srl
Problem with a productClosed
PrestaShop 1.7 Technical Issues
Updated January 16, 2020 at 2:21am
2
Most recent comment from Criss:Hi Srl Sorry for bothering but could you send me a purchase code?You can check the product may not have been added in the search engine. (see attached image)https://prnt.sc/qobkpd
Daniel Kauffman
Rococo ThemeClosed
Pre Sale Questions
Updated January 15, 2020 at 2:24am
2
Most recent comment from Martin FieldThemes:Hi Daniel,The Rococo theme has not updated for PrestaShop 1.7 yet. We will update it in the future (within this year 2020). It is a Shopping theme. So you can refer some of our Shopping theme 1.7 on ...
huseyin
Lolita themeClosed
Pre Sale Questions
Updated December 26, 2019 at 2:17am
2
Most recent comment from Martin FieldThemes:Hi,No, sorry! The Lolita theme is PrestaShop version only.
We have included PSD files. So you can create the HTML version by yourself.Merry Christmas and Happy New Year!
Thank you!
Ulysses
MegaMenu Carina - Please fill all the required fields at least in Español (Spanish).Closed
PrestaShop 8.x Technical Issues
Updated December 23, 2019 at 2:47am
6
Most recent comment from Criss:Hi deni We're sorry for our late reply because we had 2 weekend days off.What attachment do you want to ask about in this ticket? If you would like to contact please create a new ticket, we wil ...
Mohamed
Can't install themeClosed
PrestaShop 8.x Technical Issues
Updated December 16, 2019 at 3:20am
2
Most recent comment from Criss:Hi Mohamed We're sorry for our late reply because we had 2 weekend days off.
You seem to be confused about using a theme for software. Our theme is for Prestashop e-commerce and not for Wordpre ...