Public Tickets
Hugo
Navigation brand sliderClosed
PrestaShop 8.x Technical Issues
Updated December 3, 2016 at 5:39am
6
Most recent comment from Criss:HI, thanks for your info,we checked and fixed it for you, please check again.Thank you and have a nice day with working!
Leire
TypographyClosed
PrestaShop 8.x Technical Issues
Updated December 2, 2016 at 7:08am
5
Most recent comment from Criss:HI, thanks for your info, we checked from your website with change font-family from back office and it's work fine, we thinks you make it but don't clear cache, please see images below and check agai ...
Filip
RENAMEClosed
PrestaShop 8.x Technical Issues
Updated December 1, 2016 at 6:07am
8
Most recent comment from Criss:Hi, good morningWe're really excited to hear that from you. Thank you very much!About "1000 pro max_input_vars" when translate, please give your requests about that to provider of hosting to chan ...
Patricia
Install theme newyork in my prestashop store that is activeClosed
PrestaShop 8.x Technical Issues
Updated November 30, 2016 at 6:16am
4
Most recent comment from Criss:Hi, we can install and use our theme with install as from document that we gave you from package.it's ok and your website without losing config anything.Thanks,
nikoz
Slideshow linkClosed
PrestaShop 8.x Technical Issues
Updated November 30, 2016 at 5:24am
5
Most recent comment from Criss:Hi, good morning and have a nice day.we fixed it for you, now link for all button and slider, please input link on input "link-button" back office and them are link for all slider.Now it's ok, please ...
TomSon234
dropdown menu in silk templateClosed
Pre Sale Questions
Updated November 29, 2016 at 11:52am
2
Most recent comment from Criss:Hi, we check from our demo and from our localhost, menu with popup work fine on mobile version.Please check again that:Thanks,
Diego
The website is misconfiguredClosed
PrestaShop 8.x Technical Issues
Updated November 29, 2016 at 8:06am
2
Most recent comment from Criss:Thank you very much for using our theme!
Please provide us FTP credentials and Back Office access of your site.
We will check it and help you asap!
Hugo
Instalar tipo de letra en la plantilla RandoClosed
PrestaShop 8.x Technical Issues
Updated November 29, 2016 at 6:24am
16
Most recent comment from Criss:Hi, sorry you because we can't connect to your FTP, so we give you how to fix it with line of file "fieldthemecustomizer.php" near or round it.( root/modules/fieldthemecustomizer/fieldthemecustomizer. ...
Patricia
Instalar tema NewYORK en mi tienda Closed
PrestaShop 8.x Technical Issues
Updated November 29, 2016 at 5:33am
2
Most recent comment from Criss:Thank you very much for using our theme!
Please provide us FTP credentials and Back Office access of your site.
We will check it and help you asap!
Ctibor
malfunctional pagination theme KIDSHOPClosed
PrestaShop 8.x Technical Issues
Updated November 28, 2016 at 6:33am
2
Most recent comment from Criss:Hi, thanks for that, we checked again, it's bug of our theme. we sorry about that.
please override these files from attach file "kidshop_update" for files from your server. we will fixed them fo ...
Amel
countdown in product page and reviews error Closed
PrestaShop 8.x Technical Issues
Updated November 28, 2016 at 5:35am
2
Most recent comment from Criss:Thank you very much for using our theme!
Please provide us FTP credentials and Back Office access of your site.
We will check it and help you asap!
Nelson J.
FIELDS TABS PRODUCT ISOTOPEClosed
PrestaShop 8.x Technical Issues
Updated November 26, 2016 at 5:49am
13
Most recent comment from Criss:Hi, good morning and have a nice day.We're really excited to hear that from you.you are welcome!Thank you very much!
Giuseppe
Banner newsletter in home pageClosed
PrestaShop 8.x Technical Issues
Updated November 25, 2016 at 11:37am
13
Most recent comment from Criss:You're welcome!
Enjoy the rest of your day!
Clint
Product More Info TABS & Size GuideClosed
PrestaShop 8.x Technical Issues
Updated November 25, 2016 at 8:14am
4
Most recent comment from Criss:Hi, Thanks for reply.1. Yes as you told, you ask us "you can add tab and content", it's ok. you can make it from back office for products. About how to add content of each tab, please try from prestah ...
Franck
Newsletter popup, menue fontClosed
PrestaShop 8.x Technical Issues
Updated November 25, 2016 at 6:57am
8
Most recent comment from Criss:Hi, good morning and have a nice day.+ With menu horizontal: ( module field megamenu), please go to file fieldmegamenu.css and edit:(root/fieldmegamenu/views/css/hook/fieldmegamenu.css)- height: line ...