Okay

Public Tickets

Ronald4543 Compatibilidad con módulos multivendedorClosed PrestaShop 8.x Technical Issues   Updated December 5, 2016 at 6:15am   3 Most recent comment from Criss:HI, good morning and have a nice day with work.Sorry you about our delay, we have 2 days off weekend.About your problem, we don't know what do you want to tell us. Could you explain more and detail th ... Hugo Navigation brand sliderClosed PrestaShop 8.x Technical Issues   Updated December 3, 2016 at 5:39am   6 Most recent comment from Criss:HI, thanks for your info,we checked and fixed it for you, please check again.Thank you and  have a nice day with working! Leire TypographyClosed PrestaShop 8.x Technical Issues   Updated December 2, 2016 at 7:08am   5 Most recent comment from Criss:HI, thanks for your info, we checked from your website with change font-family from back office and it's work fine, we thinks you make it but don't clear cache, please see images below and check agai ... Filip RENAMEClosed PrestaShop 8.x Technical Issues   Updated December 1, 2016 at 6:07am   8 Most recent comment from Criss:Hi, good morningWe're really excited to hear that from you. Thank you very much!About "1000 pro max_input_vars" when translate, please give your requests about that to provider of hosting to chan ... Patricia Install theme newyork in my prestashop store that is activeClosed PrestaShop 8.x Technical Issues   Updated November 30, 2016 at 6:16am   4 Most recent comment from Criss:Hi, we can install and use our theme with install as from document that we gave you from package.it's ok and your website without losing config anything.Thanks, nikoz Slideshow linkClosed PrestaShop 8.x Technical Issues   Updated November 30, 2016 at 5:24am   5 Most recent comment from Criss:Hi, good morning and have a nice day.we fixed it for you, now link for all button and slider, please input link on input "link-button" back office and them are link for all slider.Now it's ok, please ... TomSon234 dropdown menu in silk templateClosed Pre Sale Questions   Updated November 29, 2016 at 11:52am   2 Most recent comment from Criss:Hi, we check from our demo and from our localhost, menu with popup work fine on mobile version.Please check again that:Thanks, Diego The website is misconfiguredClosed PrestaShop 8.x Technical Issues   Updated November 29, 2016 at 8:06am   2 Most recent comment from Criss:Thank you very much for using our theme! Please provide us FTP credentials and Back Office access of your site. We will check it and help you asap! Hugo Instalar tipo de letra en la plantilla RandoClosed PrestaShop 8.x Technical Issues   Updated November 29, 2016 at 6:24am   16 Most recent comment from Criss:Hi, sorry you because we can't connect to your FTP, so we give you how to fix it with line of file "fieldthemecustomizer.php" near or round it.( root/modules/fieldthemecustomizer/fieldthemecustomizer. ... Patricia Instalar tema NewYORK en mi tienda Closed PrestaShop 8.x Technical Issues   Updated November 29, 2016 at 5:33am   2 Most recent comment from Criss:Thank you very much for using our theme! Please provide us FTP credentials and Back Office access of your site. We will check it and help you asap! Ctibor malfunctional pagination theme KIDSHOPClosed PrestaShop 8.x Technical Issues   Updated November 28, 2016 at 6:33am   2 Most recent comment from Criss:Hi, thanks for that, we checked again, it's bug of our theme. we sorry about that. please override these files from attach file "kidshop_update" for files from your server. we will  fixed them fo ... Amel countdown in product page and reviews error Closed PrestaShop 8.x Technical Issues   Updated November 28, 2016 at 5:35am   2 Most recent comment from Criss:Thank you very much for using our theme! Please provide us FTP credentials and Back Office access of your site. We will check it and help you asap! Nelson J. FIELDS TABS PRODUCT ISOTOPEClosed PrestaShop 8.x Technical Issues   Updated November 26, 2016 at 5:49am   13 Most recent comment from Criss:Hi, good morning and have a nice day.We're really excited to hear that from you.you are welcome!Thank you very much! Giuseppe Banner newsletter in home pageClosed PrestaShop 8.x Technical Issues   Updated November 25, 2016 at 11:37am   13 Most recent comment from Criss:You're welcome! Enjoy the rest of your day! Clint Product More Info TABS & Size GuideClosed PrestaShop 8.x Technical Issues   Updated November 25, 2016 at 8:14am   4 Most recent comment from Criss:Hi, Thanks for reply.1. Yes as you told, you ask us "you can add tab and content", it's ok. you can make it from back office for products. About how to add content of each tab, please try from prestah ...