Public Tickets
Vincent
Bad configuration fileClosed
PrestaShop 8.x Technical Issues
Updated July 25, 2016 at 5:47am
2
Most recent comment from Criss:Hi Vincent,We're sorry for our late reply because we had 2 weekend days off.Please read our documentation carefully.You should choose lotte theme archive, not quickstart.
Murat Aydin
Theme settingsClosed
PrestaShop 8.x Technical Issues
Updated July 20, 2016 at 1:53pm
2
Most recent comment from Criss:You could disable that button in the Back Office.Please see the image below.
Tomás
chage the way the imagesClosed
PrestaShop 8.x Technical Issues
Updated July 14, 2016 at 8:01am
2
Most recent comment from Criss:Sorry, our sirius theme doesn't support vertical thumbnails. We couldn't help you in customization.
Jorge
MegamenuClosed
PrestaShop 8.x Technical Issues
Updated June 29, 2016 at 2:27pm
2
Most recent comment from Criss:We're sorry but our working time's over, so please be patient. We'll check it & reply you asap!
john
SlideshowClosed
PrestaShop 8.x Technical Issues
Updated June 29, 2016 at 8:37am
2
Most recent comment from Criss:We're sorry but our theme doesn't have option to change the position. You should edit CSS in: root/modules/fieldslideshow/css/style.css
Hugo Costa
Furniture ThemeClosed
PrestaShop 8.x Technical Issues
Updated June 29, 2016 at 7:52am
2
Most recent comment from Criss:Please provide us FTP credentials and Back Office access of your site via PRIVATE REPLY.
We will check it and help you asap!
Murat Aydin
Edit Static images next to FieldSlideshowClosed
PrestaShop 8.x Technical Issues
Updated June 29, 2016 at 7:45am
2
Most recent comment from Criss:It's staticblock so you should edit the content in the Back office > Manage Staticblocks.Please search in our documentation: 7. Home banner 2 block
Jarek
problemClosed
PrestaShop 8.x Technical Issues
Updated June 27, 2016 at 6:42am
2
Most recent comment from Criss:Hi Jarek, Thank you very much for using our theme!You can open the file: root/themes/theme_name/css/custom.cssand add this code
.new-box, .sale-box{ width:auto; padding: 0 10px;
...
Luis
403 ForbiddenClosed
PrestaShop 8.x Technical Issues
Updated June 24, 2016 at 1:30pm
2
Most recent comment from Criss:Hi Luis,You can contact your host provider to increase the value "mar_input_var" greater than 5000.
Vince
Second Language - Revolution SlidersClosed
PrestaShop 8.x Technical Issues
Updated June 23, 2016 at 2:28pm
4
Most recent comment from Criss:You're welcome!
Enjoy the rest of your day!
Cosmin Iurea
Description not displayedClosed
PrestaShop 8.x Technical Issues
Updated June 22, 2016 at 12:53pm
10
Most recent comment from Criss:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good ...
Jorge
SizesClosed
PrestaShop 8.x Technical Issues
Updated June 16, 2016 at 11:43am
2
Most recent comment from Criss:Hi Jorge,Thank you very much for using our theme!
Please provide us FTP credentials and Back Office access of your site via PRIVATE REPLY.
We will check it and help you asap!
Esperance
Edit Simple Blog in Vela ThemesClosed
PrestaShop 8.x Technical Issues
Updated June 15, 2016 at 8:25am
6
Most recent comment from Criss:Don't worry about it, it's a small bug of module Simple blog. But all of the functions can work normally.
CINS
Compile SCSS Vela Default ThemeClosed
PrestaShop 8.x Technical Issues
Updated June 13, 2016 at 7:24am
6
Most recent comment from Criss:Hi,Sorry, we've tried some ways but still can't find the problem.
Linas
Venus when clicking customize returns Out of stock error on fancybox inline popupClosed
PrestaShop 8.x Technical Issues
Updated June 10, 2016 at 2:02pm
4
Most recent comment from Criss:Yes, we've deleted in megasport.it- /modules/fieldtabcateslider/views/templates/hook/fieldtabcateslider.tpl- /modules/fieldnewproductslider/views/templates/hook/fieldnewproductslider.tpl- /themes/ve ...