Public Tickets
Kiril
TestimonialsClosed
PrestaShop 8.x Technical Issues
Updated September 28, 2016 at 7:47am
10
Most recent comment from Criss:Hi,sorry but please go to themeforest and buy for new support package and give to us new license of new package.our theme with support package you purchase along 6 months, but your time is over,Th ...
Eddie
I would like to setup my ecommerce email for my website...Closed
PrestaShop 8.x Technical Issues
Updated September 26, 2016 at 6:07am
2
Most recent comment from Martin FieldThemes:Hi Eddie,Thank you very much for interesting in the our theme!We will help you install and configure the theme for free.Sorry for the late reply due to it's weekend.Today is Monday, we willing to hel ...
Alfredo Visitacion
Error 500Closed
PrestaShop 8.x Technical Issues
Updated September 24, 2016 at 8:16am
4
Most recent comment from Criss:Hi, we fixed for you, please check again,have a nice day weekend!Thanks,
Wojtek
No "ADD TO CART" ButtonClosed
PrestaShop 8.x Technical Issues
Updated September 22, 2016 at 2:28pm
4
Most recent comment from Criss:Hi, we need enable option from back office, please see image:it's ok, please check again,Thanks,
Mustafa
Google rich snippetsClosed
PrestaShop 8.x Technical Issues
Updated September 22, 2016 at 7:43am
6
Most recent comment from Criss:Hi, we checked from your site and realize popup_comment is Turkish language, it's ok, you translated from back office:so please tell us more your problem here, we will check and help you,Thanks,
Jesús
no salen los transportistasClosed
PrestaShop 8.x Technical Issues
Updated September 13, 2016 at 5:39pm
10
Most recent comment from Martin FieldThemes:Hi Jesus,Sorry, if you aleady bought the theme, please provide us Item Purchased Code.
Julien S
Vertical Menu Info configClosed
PrestaShop 8.x Technical Issues
Updated August 13, 2016 at 8:19am
20
Most recent comment from Criss:Please create a new private ticket
Jeroen
Disable product image hoger?Closed
PrestaShop 8.x Technical Issues
Updated August 10, 2016 at 5:53am
2
Most recent comment from Criss:Hi.
You could use css to disable image hover on products.
you go to file global.css (path .../theme/css/global.css), edit this file and find the following phrase ".hover-image" and add thi ...
Murat Aydin
Mega menu sub itemClosed
PrestaShop 8.x Technical Issues
Updated August 1, 2016 at 11:09am
2
Most recent comment from Criss:Hi,yes, you can do it from B0please followwing images 1.png and 2.png
Tiza
Recent Post BlockClosed
PrestaShop 8.x Technical Issues
Updated August 1, 2016 at 8:13am
2
Most recent comment from Criss:Hi,we given you how to remove recent post blog and align menu tab at ticket number"845665"please check there!
carlos
quick installation errorClosed
PrestaShop 8.x Technical Issues
Updated July 26, 2016 at 7:20am
1
Most recent comment from carlos:I have problems with quick installation of the template Rococo.
I followed my installation instructions, but when the facility is available sample data and other information.
Quick installation sh ...
Vincent
Bad configuration fileClosed
PrestaShop 8.x Technical Issues
Updated July 25, 2016 at 5:47am
2
Most recent comment from Criss:Hi Vincent,We're sorry for our late reply because we had 2 weekend days off.Please read our documentation carefully.You should choose lotte theme archive, not quickstart.
Murat Aydin
Theme settingsClosed
PrestaShop 8.x Technical Issues
Updated July 20, 2016 at 1:53pm
2
Most recent comment from Criss:You could disable that button in the Back Office.Please see the image below.
Tomás
chage the way the imagesClosed
PrestaShop 8.x Technical Issues
Updated July 14, 2016 at 8:01am
2
Most recent comment from Criss:Sorry, our sirius theme doesn't support vertical thumbnails. We couldn't help you in customization.
Jorge
MegamenuClosed
PrestaShop 8.x Technical Issues
Updated June 29, 2016 at 2:27pm
2
Most recent comment from Criss:We're sorry but our working time's over, so please be patient. We'll check it & reply you asap!