Public Tickets
Hasan
About Theme CreationClosed
Pre Sale Questions
Updated October 5, 2016 at 5:57am
2
Most recent comment from Martin FieldThemes:Hi Hasan,Thank you very much for interesting in the our theme!Unfortunately, we don't have HTML version for the template.But we think Prestashop is a good choice also.We will help you install and conf ...
Nguyen Manh Ha
Revolution Slider in Vela Prestashop VmegamenuClosed
PrestaShop 8.x Technical Issues
Updated October 5, 2016 at 5:30am
11
Most recent comment from Criss:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good ...
Albert
SoporteClosed
PrestaShop 8.x Technical Issues
Updated October 1, 2016 at 5:18am
2
Most recent comment from Criss:Hi,Thank you very much for using our theme!
Please provide us FTP credentials and Back Office access of your site and your problem that you want to support for you,
We will check it and help ...
[email protected] Sergey
Text KOALA PRODUCTSClosed
PrestaShop 8.x Technical Issues
Updated September 29, 2016 at 10:36am
6
Most recent comment from Criss:Hi,You're welcome!
Enjoy the rest of your day!
Kiril
TestimonialsClosed
PrestaShop 8.x Technical Issues
Updated September 28, 2016 at 7:47am
10
Most recent comment from Criss:Hi,sorry but please go to themeforest and buy for new support package and give to us new license of new package.our theme with support package you purchase along 6 months, but your time is over,Th ...
Eddie
I would like to setup my ecommerce email for my website...Closed
PrestaShop 8.x Technical Issues
Updated September 26, 2016 at 6:07am
2
Most recent comment from Martin FieldThemes:Hi Eddie,Thank you very much for interesting in the our theme!We will help you install and configure the theme for free.Sorry for the late reply due to it's weekend.Today is Monday, we willing to hel ...
Alfredo Visitacion
Error 500Closed
PrestaShop 8.x Technical Issues
Updated September 24, 2016 at 8:16am
4
Most recent comment from Criss:Hi, we fixed for you, please check again,have a nice day weekend!Thanks,
Wojtek
No "ADD TO CART" ButtonClosed
PrestaShop 8.x Technical Issues
Updated September 22, 2016 at 2:28pm
4
Most recent comment from Criss:Hi, we need enable option from back office, please see image:it's ok, please check again,Thanks,
Mustafa
Google rich snippetsClosed
PrestaShop 8.x Technical Issues
Updated September 22, 2016 at 7:43am
6
Most recent comment from Criss:Hi, we checked from your site and realize popup_comment is Turkish language, it's ok, you translated from back office:so please tell us more your problem here, we will check and help you,Thanks,
Jesús
no salen los transportistasClosed
PrestaShop 8.x Technical Issues
Updated September 13, 2016 at 5:39pm
10
Most recent comment from Martin FieldThemes:Hi Jesus,Sorry, if you aleady bought the theme, please provide us Item Purchased Code.
Julien S
Vertical Menu Info configClosed
PrestaShop 8.x Technical Issues
Updated August 13, 2016 at 8:19am
20
Most recent comment from Criss:Please create a new private ticket
Jeroen
Disable product image hoger?Closed
PrestaShop 8.x Technical Issues
Updated August 10, 2016 at 5:53am
2
Most recent comment from Criss:Hi.
You could use css to disable image hover on products.
you go to file global.css (path .../theme/css/global.css), edit this file and find the following phrase ".hover-image" and add thi ...
Murat Aydin
Mega menu sub itemClosed
PrestaShop 8.x Technical Issues
Updated August 1, 2016 at 11:09am
2
Most recent comment from Criss:Hi,yes, you can do it from B0please followwing images 1.png and 2.png
Tiza
Recent Post BlockClosed
PrestaShop 8.x Technical Issues
Updated August 1, 2016 at 8:13am
2
Most recent comment from Criss:Hi,we given you how to remove recent post blog and align menu tab at ticket number"845665"please check there!
carlos
quick installation errorClosed
PrestaShop 8.x Technical Issues
Updated July 26, 2016 at 7:20am
1
Most recent comment from carlos:I have problems with quick installation of the template Rococo.
I followed my installation instructions, but when the facility is available sample data and other information.
Quick installation sh ...