Public Tickets
Patricia
Mega menu Problems. No drag and DROPClosed
PrestaShop 8.x Technical Issues
Updated December 15, 2016 at 2:23pm
39
Most recent comment from Criss:Hi, sorry you about our delay, we check and try fix error json from your store many times, but we don't solved this problem.We hope you can give us .zip your root, we will compare with root folder fro ...
Pep Nieto
Slider revolution gray boxClosed
PrestaShop 8.x Technical Issues
Updated December 15, 2016 at 5:16am
8
Most recent comment from Criss:HI, good morning and have a nice day.Hi, please override file tiny_mce.js from attach file for file on your server,it' work fine
(root/js/tiny_mce/js/tiny_mce.js)
Thanks,
Cata Feidi
Stuck on loading againClosed
PrestaShop 8.x Technical Issues
Updated December 14, 2016 at 2:07pm
11
Most recent comment from Criss:Hi, You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review ...
Thib
Newsletter displauClosed
PrestaShop 8.x Technical Issues
Updated December 14, 2016 at 2:02pm
10
Most recent comment from Criss:hi, we upload again module blocknewsletter and reset again this module, and it's work fine.Thanks and have a nice day with work!
Bourdon
Field MegamenuClosed
PrestaShop 8.x Technical Issues
Updated December 14, 2016 at 6:14am
2
Most recent comment from Criss:Hi, thanks for reply.yes, this module with function allow add each item menus, not add category ( includesubcategories).Hope you understand and check that.Please see video to know how to add item me ...
carla
Field Block SearchClosed
PrestaShop 8.x Technical Issues
Updated December 13, 2016 at 11:35am
5
Most recent comment from Criss:Hi, we fixed it for you. Now search is ok.please check again that.Thanks
Antonio
Tema en el movil y en el pc son diferentes.Closed
PrestaShop 8.x Technical Issues
Updated December 13, 2016 at 6:42am
2
Most recent comment from Criss:Thank you very much for using our theme!
Please provide us FTP credentials and Back Office access of your site and please tell us more and detail your problem, if possible please give us some screens ...
Chen
Products IsotopeClosed
PrestaShop 8.x Technical Issues
Updated December 12, 2016 at 6:46am
11
Most recent comment from Criss:You're welcome!
Enjoy the rest of your day!
Led
question before renew supportClosed
Pre Sale Questions
Updated December 12, 2016 at 5:54am
2
Most recent comment from Criss:HI, good morning and have a nice day with work.Thank you very much for using our theme!
we understand your problem and what do you want. But we sorry, our theme didn't integrated with composer bef ...
[email protected]
Modify Rococo themeClosed
PrestaShop 8.x Technical Issues
Updated December 8, 2016 at 7:50am
4
Most recent comment from Criss:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and p ...
Juan Ramos
Megamenu theme ImpulseClosed
PrestaShop 8.x Technical Issues
Updated December 8, 2016 at 6:54am
2
Most recent comment from Criss:Hi, Good morning and have a nice day.
Sorry you because our delay, we have 2 days off weekend. We checked and fixed it for you.
Now it's ok, please go to back office and check again!
Here is the wa ...
Alexander
Vela Logo-Size for PrestashopClosed
PrestaShop 8.x Technical Issues
Updated December 8, 2016 at 5:26am
2
Most recent comment from Criss:Thank you very much for using our theme!
Please provide us FTP credentials and Back Office access of your site.
We will check it and help you asap!
Chen
MegamenuClosed
PrestaShop 8.x Technical Issues
Updated December 6, 2016 at 6:49am
6
Most recent comment from Criss:You're welcome!
Enjoy the rest of your day!
amcasual_ Alex Moca
Random home pageClosed
PrestaShop 8.x Technical Issues
Updated December 5, 2016 at 7:25am
2
Most recent comment from Criss:Hi, we sorry you because our theme have no module to display random product.sorry you about that.About change position "slideup", please go to back office > module > position, sellect position where b ...
Ronald4543
Compatibilidad con módulos multivendedorClosed
PrestaShop 8.x Technical Issues
Updated December 5, 2016 at 6:15am
3
Most recent comment from Criss:HI, good morning and have a nice day with work.Sorry you about our delay, we have 2 days off weekend.About your problem, we don't know what do you want to tell us. Could you explain more and detail th ...