Public Tickets
Giuseppe
Blog in Vela ThemeClosed
Prestashop 1.6 Technical Issues
Updated January 4, 2017 at 7:12am
4
Most recent comment from Criss:Hi,it's great!You're welcome!
If you have problem with our theme, please give them on this ticket, we will check and help you asap!Enjoy the rest of your day!Thanks,
Giuseppe
Blockwishlist disabledClosed
Prestashop 1.6 Technical Issues
Updated January 4, 2017 at 5:45am
2
Most recent comment from Criss:Hi Giuseppe .thank for replyPlease provide us FTP credentials and Back Office access of your site.
We will check it and help you asap!
carla
fieldslideshow Closed
Prestashop 1.6 Technical Issues
Updated December 30, 2016 at 7:20am
17
Most recent comment from Criss:Hi, good morning and have a nice day!please go to file "style.css"(root/modules/fieldslideshow/css/style.css), edit this file by program edit code, please search parse "width: 700px;", you can delete ...
Domenico Di Gregorio
Megamenu to rightClosed
Prestashop 1.6 Technical Issues
Updated December 30, 2016 at 7:08am
2
Most recent comment from Criss:Hi, please provide us more info about your problem, what do you theme you use for your store, if possible, Please provide us FTP credentials and Back Office access of your site and some screenshots a ...
Aqua City Clean
Customizing Carina ThemeClosed
Pre Sale Questions
Updated December 27, 2016 at 2:14pm
2
Most recent comment from Martin FieldThemes:Hi Aqua City Clean,Yes, you can modify it very easily. We can help you with that.Hope you have a good choice! Happy New Year!
Giuseppe
Back office in english ?Closed
Prestashop 1.6 Technical Issues
Updated December 22, 2016 at 1:35pm
4
Most recent comment from Criss:You're welcome!
Enjoy the rest of your day!
pravinkumar
installation guide videoClosed
Prestashop 1.6 Technical Issues
Updated December 22, 2016 at 5:30am
14
Most recent comment from Criss:HI, good morning and have a nice day. Thanks for your reply.+ if you install quickstart you have your store as our demo with products, category,...it's is our demo, you can edit or change as you want ...
Pasquale
quickstart VelaClosed
Prestashop 1.6 Technical Issues
Updated December 21, 2016 at 7:03am
2
Most recent comment from Criss:Hi, please tell us you install quickstart or theme for your store.if you need we will help you make it.Thanks,
Pasquale
install theme slider and demoClosed
Prestashop 1.6 Technical Issues
Updated December 21, 2016 at 6:46am
2
Most recent comment from Criss:Hi,Thank you very much for using our theme!
You want have your store with database as our demo, please install quickstart from package we give when you purchase theme as video below:
if you want ins ...
Gerardo Bolaños
Hola, falla megamenuClosed
Prestashop 1.6 Technical Issues
Updated December 21, 2016 at 5:56am
6
Most recent comment from Criss:Hi, thanks for reply, but we sorry, could you speak english or please give us some screenshots about your problem "ADD PRODUCT LINK.", it's easy for us to understand and help you.Thanks,
Kesturos
new york theme megamenuClosed
Prestashop 1.6 Technical Issues
Updated December 21, 2016 at 5:51am
2
Most recent comment from Criss:Hi, please go to path below and override file tiny_mce.js from attach file, it's ok.(root/js/tiny_mce/tiny_mce.js)please make it and check again and give us feedback.Thanks
Euller
I can not change a content - THEME MONACOClosed
Prestashop 1.6 Technical Issues
Updated December 21, 2016 at 11:12am
18
Most recent comment from Criss:HI, we tried to find why and solution for your store, could you tell us what do you make after install our theme with your store:
We hope will solved your problem from your feedback.
Thanks,
Patricia
Mega menu Problems. No drag and DROPClosed
Prestashop 1.6 Technical Issues
Updated December 15, 2016 at 2:23pm
39
Most recent comment from Criss:Hi, sorry you about our delay, we check and try fix error json from your store many times, but we don't solved this problem.We hope you can give us .zip your root, we will compare with root folder fro ...
Pep Nieto
Slider revolution gray boxClosed
Prestashop 1.6 Technical Issues
Updated December 15, 2016 at 5:16am
8
Most recent comment from Criss:HI, good morning and have a nice day.Hi, please override file tiny_mce.js from attach file for file on your server,it' work fine
(root/js/tiny_mce/js/tiny_mce.js)
Thanks,
Cata Feidi
Stuck on loading againClosed
Prestashop 1.6 Technical Issues
Updated December 14, 2016 at 2:07pm
11
Most recent comment from Criss:Hi, You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review ...