Public Tickets
Pau
No funciona el templateClosed
PrestaShop 1.7 Technical Issues
Updated June 17, 2017 at 3:27am
12
Most recent comment from Martin FieldThemes:Hi Pau ,Yes,Thank you for fixing them,Have a nice day
Alex
Problem with Megamenu customizationClosed
PrestaShop 8.x Technical Issues
Updated June 17, 2017 at 2:25am
4
Most recent comment from Martin FieldThemes:Hi Alex ,Sorry because we do not understand much of the problem you are mentioning.
Daniel Giovanoni
Erro 500 MegamenuClosed
PrestaShop 8.x Technical Issues
Updated June 17, 2017 at 2:20am
2
Most recent comment from Martin FieldThemes:Hi Daniel,Thank you very much for your feedback!
Please provide me FTP credentials and Back Office access of your site.
We will check it and help you asap!
Elisabetta
Vela Megamenu fieldsClosed
PrestaShop 8.x Technical Issues
Updated June 16, 2017 at 9:26am
2
Most recent comment from Martin FieldThemes:Hi Elisabetta ,We understand,
please copy & paste file attachment on:
root modules fieldmegamenu controllers admin
And on " root cache smarty "
Delete 2 folder "cache" & "compile"
Cristian
Review stars are not displayed correctly.Closed
PrestaShop 8.x Technical Issues
Updated June 16, 2017 at 6:38am
4
Most recent comment from Martin FieldThemes:Sorry for not being able to help you.
Marcelo
SSL CertificadoClosed
PrestaShop 8.x Technical Issues
Updated June 16, 2017 at 2:04am
10
Most recent comment from Martin FieldThemes:Hi Marcelo ,They are only warnings when debugging is enabled,Because you are currently using a higher version of PHP than the permissive version of prestashop 1.6
Atomico
Kora: product page - Model DemoClosed
PrestaShop 8.x Technical Issues
Updated June 14, 2017 at 10:02am
2
Most recent comment from Martin FieldThemes:Hi Atomico ,Sorry,This is a text we added to tell the viewer this product is just sample.They are known in the products.tpl file
Fernane
Dorado themeClosed
PrestaShop 1.7 Technical Issues
Updated June 14, 2017 at 4:05am
2
Most recent comment from Criss:Hi Fernane
We understand the problem you are having,
Please log in to the back office and follow these steps:
Module -> Install Module -> Theme Customize -> Configure -> Refresh Tab.
Wish succe ...
Nancy Grammenou
Vella - static footer configurationClosed
PrestaShop 8.x Technical Issues
Updated June 13, 2017 at 9:11am
6
Most recent comment from Martin FieldThemes:Hi,Nothing,Have a nice day
Hugo
Design product sheetClosed
PrestaShop 8.x Technical Issues
Updated June 13, 2017 at 2:38am
2
Most recent comment from Martin FieldThemes:Hi http://prntscr.com/fj326pThe problem you want to ask is the red circle in the picture?http://prntscr.com/fj32efThey are born when you enter data, please check again, that's not the fault.
Libert
error 404 with the field theme menuClosed
PrestaShop 1.7 Technical Issues
Updated June 12, 2017 at 1:25am
5
Most recent comment from Criss:Hi Juan AgustínIn this case, please provide us FTP credentials and Back Office access of your site.
We will check it and help you asap!
Thank you!
A. Garcia
Multi images overClosed
PrestaShop 1.7 Technical Issues
Updated June 9, 2017 at 3:50am
5
Most recent comment from Criss:HiWe checked but it's ok...You can delete it, then add a new product and check ithttp://prntscr.com/fhnw90http://prntscr.com/fhnw1bBest wishes!
Jon
Double click in add to cart button, only in iPhoneClosed
PrestaShop 8.x Technical Issues
Updated June 8, 2017 at 7:42am
13
Most recent comment from Martin FieldThemes:Hi Jon,Sorry,We tried to fix them,Actually we do not understand where they are born. Because we do not touch them can cache was born, but also sorry for this,
Juan Arevalo
Background footerClosed
PrestaShop 1.7 Technical Issues
Updated June 8, 2017 at 4:17am
2
Most recent comment from Criss:Hi Juan Arevalo,Thank you very much your feedback!Please find the path to change that!http://prntscr.com/fh8tfiHave a nice day!
Dan
Where i can found the file language ?Closed
PrestaShop 8.x Technical Issues
Updated June 7, 2017 at 2:45am
2
Most recent comment from Martin FieldThemes:Hi Dan ,You can try them herehttp://prntscr.com/fgt0zn