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  Public Ticket #986395
installation guide video
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  •  2
    pravinkumar started the conversation

    we purchess your prestashop vela theame we need to know installation procedure as document you provided is old control panel reference we r using 1.6..1.10

  •  1,588
    Criss replied

    Thank you very much for using our theme!

    As from our document, we gave you how to install theme, please following steps on it to install theme and it's successful.

    Thanks,

    If you need we help install our theme for your store, 

    Please provide us FTP credentials and Back Office access of your site.

    We will check it and help you asap!

    Best Regards,
    Criss - FieldThemes

  •  2
    pravinkumar replied

    can u please provide step as we want to know that.

     quickstart link for 1.6.1.5 we r on 1.6.1.10
    how to use quickstart.
    can u provide document for 1.6.1.10


  •  1,588
    Criss replied

    oh, we sorry, quickstart 1.6.1.5. Please see video we gave to you.

    or if you need we will help you install our quickstart for your store. please give us info need to install quickstart.

    Thanks,

    Best Regards,
    Criss - FieldThemes

  •  2
    pravinkumar replied

    as you mention about video but we don't have video link please share to us.

    we will check and let you know.

    we need all layout quickstart install on 1.6.1.10

    so we can check by changing theame.

  •  1,588
    Criss replied

    HI, we sorry but we don't understand what you say.

    As we told, we sorry about version of quickstart, it's quickstart 1.6.1.5, not have version 1.6.1.0.

    please read again from document to know how to install quickstart or theme.

    we don't know what is "layout quickstart"?

    from package we give to you, we have all everything as we told, please check again

    Thanks,

    Best Regards,
    Criss - FieldThemes

  •  2
    pravinkumar replied

    as in your reply

    ("as you mention about video but we don't have video link please share to us.")

    so we just need to know video url as you mention we dont have video url

  •  2
    pravinkumar replied

    better way you can help us to install all your theme on our prestashop installation that will better.

    our link is as follow.

    www.photovideobazaar.com/admin123/

    user- [email protected]

    pass- macro@1234

    so please install all of your vela theme

  •  1,588
    Criss replied

    yes, we will install our theme for your store, but we sorry, it's seem you don't know problem.

    We can't install 4 themes for your store, because 4 theme have some module the same, but when you install one in all themes. database and config to to import, so when you install other theme with module theme same, it's not import database other. you can install our theme and other themes but module is different.

    We look forward to hearing feedback from you.

     hope you understand and consider use one of 4 theme and tell us what theme you want we install for your store and please give full info  FTP credentials and Back Office access of your site.

    We will check it and help you asap!

    thanks

    Best Regards,
    Criss - FieldThemes

  •  2
    pravinkumar replied

    ok so can u please install dark theame with full content detail of ftp as follow

    FTP Username: [email protected]
    password:macro@1234
    FTP Server: ftp.photovideobazaar.com
    FTP & explicit FTPS port: 21


    and prestashop adming

    admin
    [email protected]
    macro@1234

    so please update it



  •  1,588
    Criss replied

    Hi, thanks for your info, but if you want we install full all content, it's install quickstart, please give us cpanel and info database(user database, pass, name...), 

    if you want install theme, with info you gave us, we will install for you.

    but we don't understand you want install theme or quickstart.

    please feedback for us and we will check and help you on early morning tomorrow.

    We're sorry but our working time's over, so please be patient. We'll check it & reply you asap!



    Best Regards,
    Criss - FieldThemes

  •  2
    pravinkumar replied

    can u give detail what difference between quickstart and theame

  •  2
    pravinkumar replied

    if you provide steps for quickstart of dark theame it will better let me know.

  •  1,588
    Criss replied

    HI, good morning and have a nice day. 

    Thanks for your reply.

    + if you install quickstart you have your store as our demo with products, category,...it's is our demo, you can edit or change as you want. However, your store have version of prestashop of version quickstart when we build it on our localhost.

    + if you install theme, you can install quickstart prestashop with version lastest (not 1.7) and install theme, but product,category, all thing about product, category don't like demo, so you need make them by yourself.

    From 2 videos below, we give you how to install quickstart and theme:

    -install themes:

    -install quickstart:

    Hope you understand and consider.

    Thanks and have a nice day!

    Best Regards,
    Criss - FieldThemes