Public Tickets
Joop Visscher
Enabling prestashop theme 'Loki'Closed
Prestashop 1.7 Technical Issues
Updated June 14, 2018 at 2:29am
12
Most recent comment from Criss:Hi Joop Visscher,We tested in many ways but apparently had problems with your file permissions,Set them with the folder 755 and file 644.If the issue is not fixed, try prestashop default and add them ...
da_true
category imageClosed
Prestashop 1.7 Technical Issues
Updated June 9, 2018 at 1:04am
10
Most recent comment from Criss:Hi da_true ,Wish you soon finish your work.
Jerzy
Not able to install themeClosed
Prestashop 1.6 Technical Issues
Updated June 8, 2018 at 7:24am
5
Most recent comment from Criss:Hi Jerzy ,Unfortunately, prestashop can not be used for wordpress, they are completely different in terms of structure.
Christian
How to change faviconClosed
Prestashop 1.7 Technical Issues
Updated June 4, 2018 at 6:38am
8
Most recent comment from Criss:Hi Christian ,Yes, I do not know much about this problem, ...Anyway, congratulations on changing them.
Oğuz Kiraz
Product imagesClosed
Prestashop 1.7 Technical Issues
Updated June 4, 2018 at 6:31am
8
Most recent comment from Criss:Hi Oğuz Kiraz,that is, the image that will be the actual size of your uploaded image.In addition to the images such as home_default, small_default, cart_default, you need to change your image corres ...
kim
Pure HTML?Closed
Pre Sale Questions
Updated June 1, 2018 at 10:18am
2
Most recent comment from Criss:Hi kim ,Sorry, we do not provide the HTML theme, we provide the theme on Prestashop source code
Marcelo
mouse over on product imageClosed
Prestashop 1.7 Technical Issues
Updated June 1, 2018 at 3:19am
2
Most recent comment from Criss:Hi Marcelo ,You can use css to do that,Keep the buttons always visible.
Alberto
Danio FashionClosed
Prestashop 1.7 Technical Issues
Updated May 31, 2018 at 3:08am
2
Most recent comment from Criss:Hi Alberto ,Please upload pictures for them here.http://prntscr.com/jou4sc
Antonio
Translation of the trademark listClosed
Prestashop 1.7 Technical Issues
Updated May 28, 2018 at 2:23am
4
Most recent comment from Criss:Hi Antonio ,These are fieldonecateproduct modules, and put the product at a reduced price.http://prntscr.com/jnf4ejnote: setting time discount.
Christian
Contact formClosed
Prestashop 1.7 Technical Issues
Updated May 25, 2018 at 7:58am
8
Most recent comment from Criss:Hi Christian ,Yes, Maybe the contact.tpl in our theme does not match the new version of PS you are using.
Christian
CMS Contact-usClosed
Prestashop 1.7 Technical Issues
Updated May 24, 2018 at 7:12am
24
Most recent comment from Criss:Hi Christian ,Yes,If you have trouble managing, please contact me.
Ali Elsadany
Arabic languageClosed
Pre Sale Questions
Updated May 24, 2018 at 2:15am
4
Most recent comment from Criss:Hi Ali Elsadany,We are not sure 100% is supported because we have not tested RTL yet.But maybe css will change.
Mustafa Dursun
connection problemClosed
Prestashop 1.6 Technical Issues
Updated May 23, 2018 at 2:02am
8
Most recent comment from Criss:Hi Mustafa ,We tried to find the cause, but everything related to js on your website has been faulty,We tried but failed,Please backup the database and may have to reinstall or redo ...we are sorry ...
jonathan
L'affichage de mon siteClosed
Prestashop 1.7 Technical Issues
Updated May 19, 2018 at 2:11am
2
Most recent comment from Criss:Hi jonathan ,Please completely remove the fieldpopupnewletter modules.
Antonio
Modify the contact page text.Closed
Prestashop 1.7 Technical Issues
Updated May 18, 2018 at 9:58am
5
Most recent comment from Criss:Hi Jerome ,You need to translate the theme and search for them and translate them.