Okay

Public Tickets

Luis Megamenu editor fail to add category linkClosed Prestashop 1.6 Technical Issues   Updated November 2, 2018 at 1:33am   19 Most recent comment from Criss:Hi Luis ,http://prntscr.com/ldcyo3Unable to access FTP. Please check that.we will not turn on smartcache js.They are getting js loaded. Wolk73 Error Translate! Cant translate by CPClosed Prestashop 1.7 Technical Issues   Updated October 30, 2018 at 2:07am   6 Most recent comment from Criss:Hi Wolk73 ,No,Only Shop> Theme> Customeraccountnot Shop > Theme > Customer Pablo Martínez Labels in EnglishClosed Prestashop 1.7 Technical Issues   Updated October 29, 2018 at 2:01am   6 Most recent comment from Criss:Hi Pablo Martínez,Because of the theme from 1.7.2.x down there is no shop.theme.global, so when we go to other versions we forgot to add that. Clifford de Meyer Internal Error 500 on new installClosed Prestashop 1.7 Technical Issues   Updated October 26, 2018 at 8:28am   6 Most recent comment from Criss:Hi andre ,That's the problem with our admin file,The solution is as follows:open file: Root modules fieldmegamenu controllers admin  AdminFieldMegamenuController.phpedit: public function setMe ... Frédéric Roy child-themeClosed Prestashop 1.7 Technical Issues   Updated October 26, 2018 at 2:57am   2 Most recent comment from Criss:Hi Frédéric Roy,we do not understand?do you use child theme?This is version 1.7.4.3?We only provide theme as techo_theme4. Dario Dario MarinoClosed Prestashop 1.7 Technical Issues   Updated October 25, 2018 at 8:33am   6 Most recent comment from Criss:Hi Dario ,Yes,You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a g ... Pablo Martínez Messages not added at orderClosed Prestashop 1.7 Technical Issues   Updated October 23, 2018 at 1:53am   4 Most recent comment from Criss:Hi Pablo Martínez, Yes, thanks you so much. Have a nice day! Muhammad Adnan Comment text field and check out page problemClosed Prestashop 1.7 Technical Issues   Updated October 22, 2018 at 2:41am   4 Most recent comment from Criss:Hi Muhammad Adnan, That you should contact the PS developer, but I guess not.Or you can search for the checkout modules that are right for you and maybe customize as you like. Mauricio Medina 404 error url theme Fsport. Thanks for the help. My purchase code is: e27f87cc-b8be-49e5-b92b-0ef6bc9755bbClosed Prestashop 1.6 Technical Issues   Updated October 20, 2018 at 2:06am   2 Most recent comment from Criss:Hi Mauricio ,Because you set the url incorrectly,You need to set them as follows:/ {id} - {category}eg: /29-catalogo Giuseppe Montalbano ImageClosed Prestashop 1.7 Technical Issues   Updated October 18, 2018 at 3:04am   2 Most recent comment from Criss:Hi Giuseppe,Did you edit the image size?In the documentation is just a demo image, not edited according to them,Everything has been edited by us for you. Kamboh How I can Remove Numbers and id's from URLClosed Prestashop 1.7 Technical Issues   Updated October 18, 2018 at 1:50am   2 Most recent comment from Criss:Hi Kamboh ,Please fix them in SEO & URL,But maybe they will lead to other problems.Make mistakes so be careful. Giuseppe Montalbano nothing worksClosed Prestashop 1.7 Technical Issues   Updated October 17, 2018 at 1:31am   2 Most recent comment from Criss:Hi Giuseppe ,You can follow the manual steps as follows:- backup folder theme again.- upload new theme folder.- upload all modules in the new version folder.Or you upadate Ps to the latest version.no ... Chris Change header_links in Navbar greenClosed Prestashop 1.7 Technical Issues   Updated October 16, 2018 at 3:24am   2 Most recent comment from Criss:Hi Chris Please you edit file:Rootthemesname_thememodulesps_customersigninps_customersignin.tpl Niko Tzonev Theme UpdateClosed Prestashop 1.7 Technical Issues   Updated October 15, 2018 at 7:16am   6 Most recent comment from Criss:Hi Niko,may lose some details,And do not worry about the new version of the theme nothing.You do not necessarily have to update,You only need to update your version of PS by loading the PS 1-click up ... Pablo Martínez Icons for pay methodsClosed Prestashop 1.7 Technical Issues   Updated October 6, 2018 at 3:02am   4 Most recent comment from Criss:Hi Pablo Martínez,where there is no payment icon,They are the payment method.