Public Tickets
patd07
"500 Internal Server Error"Closed
PrestaShop 1.7 Technical Issues
Updated November 10, 2018 at 2:45am
4
Most recent comment from Criss:Hi patd07 ,Yes,Have a nice day!
Daniel
Vertical mega menuClosed
PrestaShop 1.7 Technical Issues
Updated November 10, 2018 at 1:28am
3
Most recent comment from Criss:Hi Daniel ,Yes, That is the correct answer.Congratulation.
Stavros
Error 500 in cmsClosed
PrestaShop 8.x Technical Issues
Updated November 9, 2018 at 10:25am
6
Most recent comment from Criss:Hi Stavros ,Oke, you have removed your old modulesEverything is good for you.Have a nice day!
Dominique Alquier
traductionClosed
PrestaShop 1.7 Technical Issues
Updated November 2, 2018 at 9:03am
4
Most recent comment from Criss:Hi Dominique Alquier,Yes, Tks you so much.
Luis
Megamenu editor fail to add category linkClosed
PrestaShop 8.x Technical Issues
Updated November 2, 2018 at 1:33am
19
Most recent comment from Criss:Hi Luis ,http://prntscr.com/ldcyo3Unable to access FTP. Please check that.we will not turn on smartcache js.They are getting js loaded.
Wolk73
Error Translate! Cant translate by CPClosed
PrestaShop 1.7 Technical Issues
Updated October 30, 2018 at 2:07am
6
Most recent comment from Criss:Hi Wolk73 ,No,Only Shop> Theme> Customeraccountnot Shop > Theme > Customer
Pablo Martínez
Labels in EnglishClosed
PrestaShop 1.7 Technical Issues
Updated October 29, 2018 at 2:01am
6
Most recent comment from Criss:Hi Pablo Martínez,Because of the theme from 1.7.2.x down there is no shop.theme.global, so when we go to other versions we forgot to add that.
Clifford de Meyer
Internal Error 500 on new installClosed
PrestaShop 1.7 Technical Issues
Updated October 26, 2018 at 8:28am
6
Most recent comment from Criss:Hi andre ,That's the problem with our admin file,The solution is as follows:open file: Root modules fieldmegamenu controllers admin AdminFieldMegamenuController.phpedit: public function setMe ...
Frédéric Roy
child-themeClosed
PrestaShop 1.7 Technical Issues
Updated October 26, 2018 at 2:57am
2
Most recent comment from Criss:Hi Frédéric Roy,we do not understand?do you use child theme?This is version 1.7.4.3?We only provide theme as techo_theme4.
Dario
Dario MarinoClosed
PrestaShop 1.7 Technical Issues
Updated October 25, 2018 at 8:33am
6
Most recent comment from Criss:Hi Dario ,Yes,You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a g ...
Pablo Martínez
Messages not added at orderClosed
PrestaShop 1.7 Technical Issues
Updated October 23, 2018 at 1:53am
4
Most recent comment from Criss:Hi Pablo Martínez,
Yes, thanks you so much.
Have a nice day!
Muhammad Adnan
Comment text field and check out page problemClosed
PrestaShop 1.7 Technical Issues
Updated October 22, 2018 at 2:41am
4
Most recent comment from Criss:Hi Muhammad Adnan,
That you should contact the PS developer, but I guess not.Or you can search for the checkout modules that are right for you and maybe customize as you like.
Mauricio Medina
404 error url theme Fsport. Thanks for the help. My purchase code is: e27f87cc-b8be-49e5-b92b-0ef6bc9755bbClosed
PrestaShop 8.x Technical Issues
Updated October 20, 2018 at 2:06am
2
Most recent comment from Criss:Hi Mauricio ,Because you set the url incorrectly,You need to set them as follows:/ {id} - {category}eg: /29-catalogo
Giuseppe Montalbano
ImageClosed
PrestaShop 1.7 Technical Issues
Updated October 18, 2018 at 3:04am
2
Most recent comment from Criss:Hi Giuseppe,Did you edit the image size?In the documentation is just a demo image, not edited according to them,Everything has been edited by us for you.
Kamboh
How I can Remove Numbers and id's from URLClosed
PrestaShop 1.7 Technical Issues
Updated October 18, 2018 at 1:50am
2
Most recent comment from Criss:Hi Kamboh ,Please fix them in SEO & URL,But maybe they will lead to other problems.Make mistakes so be careful.