Public Tickets
luis andrade
no puedo modificarClosed
Prestashop 1.7 Technical Issues
Updated February 21, 2018 at 2:26am
7
Most recent comment from Criss:Hi luis ,please you check again url.https://stackoverflow.com/questions/37179028/php-fatal-error-out-of-memory-allocated-1707606016-tried-to-allocate-4266806
Oğuz Kiraz
Vela Themes Social Sharing ButtonClosed
Prestashop 1.6 Technical Issues
Updated February 17, 2018 at 2:27pm
3
Most recent comment from Criss:Hi Oğuz ,Yes,Congratulations! If there is anything you need support please contact us.
Creadiva
Change the image on the contact pageClosed
Prestashop 1.7 Technical Issues
Updated February 17, 2018 at 2:25pm
3
Most recent comment from Criss:Hi Creadiva ,Please you check again staticblock in back-office,or check again config themecustomizer >> back-ground.
Intersystech
Shop & StoreClosed
Prestashop 1.7 Technical Issues
Updated February 17, 2018 at 1:49pm
2
Most recent comment from Criss:Hi Intersystech ,Sorry you,This update only changes some preview images
Claudiu Nicorici
Removed top brands, want to have blog articles full widthClosed
Prestashop 1.6 Technical Issues
Updated February 13, 2018 at 9:40am
2
Most recent comment from Criss:Hi Claudiu,Please visit the following file:Root themes name_theme footer.tplnavigate to the location shown in the image and modify the bootstrap width (col-md-6 == col-md-12)http://prntscr.com/ie1 ...
Antonio
Create the contact pageClosed
Prestashop 1.7 Technical Issues
Updated February 13, 2018 at 8:51am
2
Most recent comment from Criss:Hi Antonio,You should create shortcuts to the contact-us page.eg set on menu, in nav, ...
ROTHKO
Delete gears, title etc..Closed
Prestashop 1.7 Technical Issues
Updated February 13, 2018 at 5:11am
4
Most recent comment from Criss:Hi ROTHKO ,Renaming them can be in the product modules. for example feature product, ...
Alberto
JS Problems in product pageClosed
Prestashop 1.7 Technical Issues
Updated February 10, 2018 at 2:19am
3
Most recent comment from Criss:Hi Alberto ,We checked and did not see the same problem as you appear.
Humberto da Silva
Error en Safari browserClosed
Prestashop 1.6 Technical Issues
Updated February 8, 2018 at 4:12am
2
Most recent comment from Criss:Hi Humberto ,We do not see the problem.Please clear the history, ctrl + f5 to clear the cache and reload.or check on another device.
Oğuz Kiraz
BlogClosed
Prestashop 1.7 Technical Issues
Updated February 8, 2018 at 3:07am
4
Most recent comment from Criss:Hi Oğuz ,Give us something that can help you fix,If you do not mind installing them online and we will help you fix any problems.
Oğuz Kiraz
smart blogClosed
Prestashop 1.7 Technical Issues
Updated February 7, 2018 at 1:43am
6
Most recent comment from Criss:Hi Oğuz ,If you install the modules smartblog has such problems, then you install modules of SmartDataSoft developers have a common problem.We can not find the cause of this, on my machine and you h ...
Oğuz Kiraz
SliderClosed
Prestashop 1.7 Technical Issues
Updated February 6, 2018 at 2:21am
4
Most recent comment from Criss:Hi Oğuz,Please write all css to the following file:Root themes name_theme assets field-css field_style.css
Oğuz Kiraz
Newsletter PopupClosed
Prestashop 1.7 Technical Issues
Updated February 5, 2018 at 2:21am
4
Most recent comment from Criss:Hi Oğuz ,
This is a problem with the smartblog modules,
Please go back to the office and temporarily remove them.
Test the image of testimo by pressing f12 and checking their source code.
Jean B.
update questionClosed
Prestashop 1.6 Technical Issues
Updated February 5, 2018 at 2:10am
2
Most recent comment from Criss:Hi Jean ,Did you compare two fieldvmegamenu modules?We only change them with security,and update js for megamenu.
Debi
variable productsClosed
Pre Sale Questions
Updated February 3, 2018 at 1:59am
2
Most recent comment from Martin FieldThemes:Hi Debi,
Yes, it is possible. The our theme has that function.
Thanks!