Okay
  Public Ticket #1580461
connection problem
Closed

Comments

  • Mustafa started the conversation

    hi, some sections do not work on the product pictures do not open bigger the top category does not work in the admin panel ı can not upload the products ı do not open the pages ı do not see the slide pictures in the admin panel pictures no codes exist small presta iconu on the left top not connected

  •  1,588
    Criss replied

    Hi Mustafa ,

    Sorry you,

    we do not understand,

    Can you send me the image of your problem?

    Best Regards,
    Criss - FieldThemes

  • Mustafa replied

    I added image these problems suddenly appeared

  •  1,588
    Criss replied

    Hi Mustafa ,

    There is little problem with js,

    Do you fix or change something?

    Best Regards,
    Criss - FieldThemes

  • Mustafa replied

    ( Do you fix or change something?) I do not know

     what should I do 

    I can give you theme information (password and username )

  •  1,588
    Criss replied

    Hi Mustafa ,

    Thank you very much for your feedback!

    Please provide me FTP credentials and Back Office access of your site.

    We will check it and help you asap!

    We are not sure we will find success but we will try our best,

    Please tell us your most recent changes before the problem occurred.


    Best Regards,
    Criss - FieldThemes

  • Mustafa replied

    www.digitalbaskidunyasi.com/yonetim/

    tema:

    user name : [email protected]

    password: 12345678

    ftp :

    user name: digitalbaski

    şifre: U?}4zL58cz=3


  •  1,588
    Criss replied

    Hi Mustafa ,

    We tried to find the cause, but everything related to js on your website has been faulty,

    We tried but failed,

    Please backup the database and may have to reinstall or redo ...

    we are sorry about this ...

    Or you can check the PS version.

    Best Regards,
    Criss - FieldThemes