Okay
  Public Ticket #1580510
CMS Contact-us
Closed

Comments

  • Christian started the conversation

    Dear,

    When I click on your link "contact-us" in the footer, the page "contact" doesn't appears. 

    It's the same with the "site map" page.

    It's work on your demo page but not with my website.


    Could you tell me how can i get these pages ?

    Best regards

  •  1,588
    Criss replied

    Hi Christian ,

    You need to change the link in your language.
    You can fix them at staticfooter.

    Best Regards,
    Criss - FieldThemes

  • Christian replied

    Dear Edna,

    I tried to change the link but I don't succeed.

    Could you give me the link for "contact us" and the "site map" for french :

    <div class="links_ft">
    <ul id="footer_sub_links" class="collapse">
    <li><a href="/content/4-about-us" title="">Mieux nous connaître</a></li>
    <li><a href="/fr/identity" title="">Customer service</a></li>
    <li><a href="#" title="">Privacy policy</a></li>
    <li><a href="/fr/sitemap" title="">Site map</a></li>
    <li><a href="/fr/order-history" title="">Orders and returns</a></li>
    <li><a href="/fr/contact-us" title="">Contact us</a></li>
    <li><a href="#" title="">About</a></li>
    </ul>
    </div>

    Then I also would like to know how to prepare a new link in this footer toward a CMS I will create ?

    Best regards


  •  1,588
    Criss replied

    Hi Christian,

    Please visit the following site to get their urls.

    http://prntscr.com/jkks2p

    http://prntscr.com/jkksb6

    Best Regards,
    Criss - FieldThemes

  • Christian replied

    Dear Edna,

    I tried it as the rewritten adress is "nous-contacter" but it doesn't work.


    I think i missed something about the link (/fr/ or not , etc.)

    I tried this : 

    <ul id="footer_sub_links" class="collapse">
    <li><a href="/content/4-about-us" title="">Mieux nous connaître</a></li>
    <li><a href="/fr/identity" title="">Customer service</a></li>
    <li><a href="#" title="">Privacy policy</a></li>
    <li><a href="/fr/sitemap" title="">Site map</a></li>
    <li><a href="/fr/order-history" title="">Orders and returns</a></li>
    <li><a href="/fr/contact-us" title="">Contact us</a></li>
    <li><a href="/fr/nous-contacter" title="">TEST Contact us</a></li>



  • Christian replied

    On my back office the list to choose a language doesn't appear.


    here is an attachment.

  • Christian replied

    Perhaps it' because I choose to recognisze automatically the language ?

  • Christian replied

    Dear,


    I found some ULR formats in SEO but i don't find for the king of pages like Contact form, site map.


    Could you give me the exact URL format as we know that we normally just have to write "nous-contacter" in it ?

  • Christian replied

    Dear,

    I succeeded but witouht including "/fr" so I'm afraid later on it won't work if we need that our website is in several languages ?


    <li><a href="/nous-contacter" title="">Contact us</a></li>

  • Christian replied

    Dear,


    I have got the contactform page https://www.berkey.fr/nous-contacter but it's not translated in French exept a few words.

    And if I had  " /fr " in the url it doesn't work.

    So I'm stcuk beacause i really need a contact page in French.


    I really need the proper URL to get the translated page in French.

    Best regards

  •  1,588
    Criss replied

    Hi Christian ,

    They do not need / fr because you are using only one language, so they do not need that.
    If you use multiple languages then that is necessary.

    Best Regards,
    Criss - FieldThemes

  • Christian replied

    Dear Edna,


    Yes, I just understood that and I was to tell it to you.

    But the problem I have is that some expressions are not translated in your template and i don't succeed to find the place of some of them expresssion even with many ways to do it.

    I can't find the place for "VIEW CART" in the view cart windows (popup at the right corner)

    I can't find "ADD TO CART" in the product page.


    Best regards

  •  1,588
    Criss replied

    Hi Christian ,

    1, view cart, please search and translate them in theme translation.

    http://prntscr.com/jl02r0

    2, add to cart please search in our translation modules product.

    http://prntscr.com/jl031l

    Best Regards,
    Criss - FieldThemes

  • Christian replied

    Dear,

    I  know how to use the translation tool but i can't find the right place to look for theses two expressions.

    I don't find the module to look for.

  •  1,588
    Criss replied

    Hi Christian ,

    Please search for the add to cart field modules

    Best Regards,
    Criss - FieldThemes

  • Christian replied

    Dear,


    I can't find a module "Add to cart field".


    It's really hard for me as I wanted to avoid to have to translate many expressions and I have choosen your template for that because I already had to spent a much time for another website i made.

    I really need to avoid that the important expressions 'add to cart', "out of stock', etc; are well translated as customers can be afraid with a website partially translated.


    Could you directly tell the exact fiels concerned  so taht i can change directly with ftp instead of translation tool in the back-office ?

    Best regards




  •  1,588
    Criss replied

    Hi Christian ,

    not modules add to cart feld,
    They are our product modules like:
    fieldnewproductslider, fieldfeatureproductslider, ...

    Best Regards,
    Criss - FieldThemes

  • Christian replied

    Dear,


    I succeeded to change "ADD TO CART" and "OUT OF STOCK" for the featuredproduct module (for the home page) but i didn't found the module to change theses two expressions for porducts pages.

    I checked all the module in the translation tool but in vain at this time.


    Best regards

  •  1,588
    Criss replied

    Hi Christian ,

    In product page, there will be modules

    fieldproductcate, fieldsecialsproduct

    Please you check again.

    Best Regards,
    Criss - FieldThemes

  • Christian replied

    Dear,


    I found this modules but there is no "Add to Cart" and "Out of stock" in the list to translate.

    I found theses expressions for the éfraturded products" but not for them.

  • Christian replied

    Dear,


    I finally found it.


    It's in "Theme gato", "Messages".

  •  1,588
    Criss replied

    Hi Christian ,

    That is translated in page category. and other pages.

    If you translate page home and page product have modules, you need to translate them into modules. If not, please check their files.

    Best Regards,
    Criss - FieldThemes

  • Christian replied

    Dear Edna,

    Thank you very much.

    Little by little I progress. i will let you know if I'm locked.


    I will give you my FTP access later one for the favicon as you asked me.


    Best regards

  •  1,588
    Criss replied

    Hi Christian ,

    Yes,

    If you have trouble managing, please contact me.

    Best Regards,
    Criss - FieldThemes