Public Tickets
david oloriz
internet explorerClosed
PrestaShop 1.7 Technical Issues
Updated February 5, 2019 at 11:19am
26
Most recent comment from Criss:Hi david oloriz,Please take your actions and capture the issues you want us to know so that we can help you fix them.Give us the most detailed view of the problem.
Juan Antonio Soliva
Duds on the theme New YorkClosed
PrestaShop 8.x Technical Issues
Updated February 5, 2019 at 11:17am
17
Most recent comment from Criss:Hi Juan Antonio,Yes, Thanks you so much!Have a nice day!
fabrizio
dorado theme h2 empty in home pageClosed
PrestaShop 1.7 Technical Issues
Updated February 5, 2019 at 11:07am
6
Most recent comment from Criss:Hi fabrizio ,then you can delete them. Do not change them with tag p
De Brouwer
number on stockClosed
PrestaShop 1.7 Technical Issues
Updated January 28, 2019 at 3:13am
2
Most recent comment from Criss:Hi De Brouwer,Please use images to express.
ednilson
My theme stopped working.Closed
PrestaShop 8.x Technical Issues
Updated January 26, 2019 at 2:00am
11
Most recent comment from Criss:Hi ednilson ,
You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a goo ...
Cristina Web
Error with the module facetedsearchClosed
PrestaShop 1.7 Technical Issues
Updated January 24, 2019 at 2:51am
22
Most recent comment from Criss:Hi Cristina ,With search you need to enter at least 3 characters or more.
Marcin
Problem with Multilingual, Search, Vertical Manage MegamenuClosed
PrestaShop 1.7 Technical Issues
Updated January 22, 2019 at 7:34am
11
Most recent comment from Criss:Hi Marcin,The search issue starts starting at 1.7.5.x because they do not need to use the file:root / override / classes / controller / ProductListingFrontController.phpso remove them from 1.7.5.x.wi ...
De Brouwer
links en contactClosed
PrestaShop 1.7 Technical Issues
Updated January 22, 2019 at 3:15am
2
Most recent comment from Criss:Hi De Brouwer,These are links with links #, you need to fix their links in the staticfooter module.
De Brouwer
productClosed
PrestaShop 1.7 Technical Issues
Updated January 22, 2019 at 3:13am
2
Most recent comment from Criss:Hi De Brouwer,Make sure they have the number.
Mehmet
Error Administration MegaMenuClosed
PrestaShop 1.7 Technical Issues
Updated January 21, 2019 at 2:03am
2
Most recent comment from Criss:Hi Mehmet ,That's the problem with our admin file,The solution is as follows:open file:
Root modules fieldmegamenu controllers admin AdminFieldMegamenuController.php
edit: public function set ...
Daniel
Top menuClosed
PrestaShop 1.7 Technical Issues
Updated January 18, 2019 at 9:44am
11
Most recent comment from Criss:Hi Daniel ,That's the problem with our admin file,The solution is as follows:open file:
Root modules fieldmegamenu controllers admin AdminFieldMegamenuController.php
edit: public function set ...
Frédéric Roy
sloganClosed
PrestaShop 1.7 Technical Issues
Updated January 18, 2019 at 2:33am
2
Most recent comment from Criss:Hi Frédéric Roy ,Let us picture the problem you are referring, we will check and help you.
Cristina Web
I can't found some transleted wordClosed
PrestaShop 1.7 Technical Issues
Updated January 17, 2019 at 8:17am
8
Most recent comment from Criss:Hi CristinaYes,You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a goo ...
vasileis bouris
Quickstart Fashion 1234 ProblemClosed
PrestaShop 1.7 Technical Issues
Updated January 17, 2019 at 3:08am
2
Most recent comment from Criss:Hi vasileis bouris,have you set their url?If there is still an error please turn on the debug to check, then let us know.or provide back-office access information (admin) and FTP for us to check and ...
yeswetap
Menu behaviorClosed
PrestaShop 1.7 Technical Issues
Updated January 15, 2019 at 3:44am
4
Most recent comment from Criss:Hi yeswetap ,Yes, no problem.Have a nice day!