Public Tickets
Marcin
QuickSearch - price changeClosed
Prestashop 1.7 Technical Issues
Updated February 14, 2019 at 7:41am
12
Most recent comment from Criss:Hi Marcin ,
I don't understand why the config doesn't display prices but they don't work.
For the time being, I had to include the code that displays the price in the product page into the note so t ...
tianhong
blog post 500 errorClosed
Prestashop 1.7 Technical Issues
Updated February 14, 2019 at 2:57am
2
Most recent comment from Criss:Hi tianhong ,That's the problem with our admin file,The solution is as follows:open file:
Root modules fieldmegamenu controllers admin AdminFieldMegamenuController.php
edit: public function s ...
Mehmet
Adding new shipping service errorClosed
Prestashop 1.7 Technical Issues
Updated February 13, 2019 at 2:01am
2
Most recent comment from Criss:Hi Mehmet ,Sorry, I tried to find a way to fix your problem on the forum but couldn't find it.Please try to backup and update PS to the latest version.
jesus
slider on WoodproClosed
Pre Sale Questions
Updated February 11, 2019 at 12:11pm
6
Most recent comment from Martin FieldThemes:Hi Jesus,Yes, it is possible to activate it for the customer?Thanks!
Marcin
Calalog ModeClosed
Prestashop 1.7 Technical Issues
Updated February 11, 2019 at 9:42am
4
Most recent comment from Criss:Hi Marcin ,Please you check again.We fixed problem for you.
Elodie
Newsletter module not foundClosed
Prestashop 1.7 Technical Issues
Updated February 11, 2019 at 4:30am
2
Most recent comment from Criss:Hi Elodie ,sorry, that's an error message, it's alright, they're now the ps_emailsubscription module.
Tim Joy
Social block Instagram not workingClosed
Prestashop 1.6 Technical Issues
Updated February 11, 2019 at 4:26am
8
Most recent comment from Criss:Hi Tim Joy,Yes, You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a go ...
claudez
quick searchClosed
Prestashop 1.7 Technical Issues
Updated February 11, 2019 at 3:57am
6
Most recent comment from Criss:Hi claudez ,Which is reasonable for you,they are custom themes, and if style is too much I think you should do them. Because we are technical support with the theme.Please tell us how reasonable it ...
claudez
impossible de click to add cart in the articleClosed
Prestashop 1.7 Technical Issues
Updated February 9, 2019 at 3:09pm
5
Most recent comment from Criss:Hi claudez ,I don't know if you want to use them,because we will not fix them but just turn them off,if everything goes off, it will work,but if you use that module then you need to contact the modu ...
Mehmet
Megamenu vertical Multi-Level NavigationClosed
Prestashop 1.7 Technical Issues
Updated February 9, 2019 at 2:34pm
2
Most recent comment from Criss:Hi Mehmet ,try the following video,maybe they help you.try the following video,maybe they help you.try the following video,maybe they help you.try the following video,maybe they help you.
bams
header linksClosed
Prestashop 1.6 Technical Issues
Updated February 8, 2019 at 3:10pm
6
Most recent comment from Criss:Hi bams ,they may be wrong when you use url of 2 location classes like:domain / shop / ....
David
How to setup child theme for NewYork Organic 2Closed
Prestashop 1.7 Technical Issues
Updated February 6, 2019 at 4:22pm
4
Most recent comment from Criss:Hi David ,That's your effect when using 2 themes.they get mixed up with each other because the database is not added correctly.and also the reason for the problems on PS 1.7
david oloriz
internet explorerClosed
Prestashop 1.7 Technical Issues
Updated February 5, 2019 at 11:19am
26
Most recent comment from Criss:Hi david oloriz,Please take your actions and capture the issues you want us to know so that we can help you fix them.Give us the most detailed view of the problem.
Juan Antonio Soliva
Duds on the theme New YorkClosed
Prestashop 1.6 Technical Issues
Updated February 5, 2019 at 11:17am
17
Most recent comment from Criss:Hi Juan Antonio,Yes, Thanks you so much!Have a nice day!
fabrizio
dorado theme h2 empty in home pageClosed
Prestashop 1.7 Technical Issues
Updated February 5, 2019 at 11:07am
6
Most recent comment from Criss:Hi fabrizio ,then you can delete them. Do not change them with tag p