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Public Tickets

Richard Foster Cart ProblemClosed PrestaShop 1.7 Technical Issues   Updated April 18, 2019 at 10:18am   7 Most recent comment from Andrea Bocelli:Yes, have a nice day!You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could ... Dorota Skowronek The problem with the price slider in Techo ThemeClosed PrestaShop 1.7 Technical Issues   Updated April 18, 2019 at 9:15am   4 Most recent comment from Andrea Bocelli:Hi Dorota,in version 1.7 ps removed the price slider. Kristina problems with templateClosed PrestaShop 1.7 Technical Issues   Updated April 17, 2019 at 1:11pm   1 Most recent comment from Kristina:Hello, I need some support for your theme New York, with the template 5. In a just installed prestashop as far as I activate you theme, the web starts going extremely slow. I've checked it in two ... Gianluca Murgese Error in theme configurationClosed PrestaShop 1.7 Technical Issues   Updated April 16, 2019 at 8:32am   3 Most recent comment from Criss:Hi Murgese ,Sorry for the delay.Are you using PHP 7.3? Necat ATAY menuClosed PrestaShop 8.x Technical Issues   Updated April 12, 2019 at 3:19am   2 Most recent comment from Andrea Bocelli:Hi Necat ATAY,Please provide me FTP login information and Back Office access of your site.  Juan Antonio Soliva Blog in subdomainClosed PrestaShop 8.x Technical Issues   Updated April 10, 2019 at 6:26am   4 Most recent comment from Andrea Bocelli:Hi Juan Antonio,Yes, have a nice day! Zsolt Baji Error in FieldMegamenu controllerClosed PrestaShop 1.7 Technical Issues   Updated April 9, 2019 at 3:24am   4 Most recent comment from Criss:Hi Zsolt Baji,Yes, we are updating the theme for compatibility.It will be a long time because we have a lot of themes and are updating from very old themes. Zsolt Baji Manage Slideshow Access denied.Closed PrestaShop 1.7 Technical Issues   Updated April 9, 2019 at 2:11am   4 Most recent comment from Criss:Hi Zsolt Baji,If the problem cannot be resolved, provide admin access information (supperadmin permission) and your cpanel access information.We will check and asap them for you. Zsolt Baji EElevatezoom - headers already sentClosed PrestaShop 1.7 Technical Issues   Updated April 8, 2019 at 7:39am   2 Most recent comment from Andrea Bocelli:Hi Zsolt Baji,Please provide me FTP login information and Back Office access of your site. Alex wrong display of product picture in catalogClosed PrestaShop 1.7 Technical Issues   Updated April 8, 2019 at 2:14am   7 Most recent comment from Criss:Hi Alex ,Thank you for your feedback.We are checking again, please sympathize.There will be updates in the future. Gonzalo Products are not displayed on the home page in the block "new products" and "top sellers"Closed PrestaShop 1.7 Technical Issues   Updated April 5, 2019 at 2:07am   4 Most recent comment from Criss:Hi Marco ,They are your purchase invoices.In the admin order section, you check your orders and return them to the completed state.Do you understand me ? Pawel wishlistClosed PrestaShop 1.7 Technical Issues   Updated April 4, 2019 at 3:16am   2 Most recent comment from Criss:Hi Pawel ,Thank you very much for your feedback! Please provide me FTP credentials and Back Office access of your site. We will check it and help you asap! Pawel newyork - new user ticksClosed PrestaShop 1.7 Technical Issues   Updated April 4, 2019 at 2:35am   2 Most recent comment from Criss:Hi Pawel,Thank you very much for your feedback! Please provide me FTP credentials and Back Office access of your site. We will check it and help you asap! Isaac Ramos Change header styleClosed PrestaShop 1.7 Technical Issues   Updated April 3, 2019 at 7:00am   7 Most recent comment from Criss:Hi Isaac,manually build their html and css styles. Silvia Adrian Field SlideShowClosed PrestaShop 8.x Technical Issues   Updated April 2, 2019 at 8:02am   5 Most recent comment from Criss:Hi Roberto , We tried this but the text will be small according to the screens. so we fear customers will not want that, so they have not been put into operation. This was a remedy from one of our g ...