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Public Tickets

Victor Ayala Form Contact and page errorClosed Prestashop 1.7 Technical Issues   Updated May 20, 2019 at 2:22am   8 Most recent comment from Andrea Bocelli:Hi Victor AyalaPlease check here and config herehttp://prntscr.com/nqqg47http://prntscr.com/nqqg8n Rubén Laguna Laguna Error paginationClosed Prestashop 1.7 Technical Issues   Updated May 17, 2019 at 9:28am   7 Most recent comment from Andrea Bocelli:Hi Rubén Laguna Laguna,You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you c ... Carlos Zea Migration prestashop 1.6 to 1.7Closed Pre Sale Questions   Updated May 17, 2019 at 8:34am   7 Most recent comment from Martin FieldThemes:Hi Carlos,Here you arehttps://preview.themeforest.net/item/newyork-responsive-prestashop-theme/full_screen_preview/11785941Please click on tab "PrestaShop 1.6".Thank you and good luck! Tim Joy Wishlist and Add to cart Text errorClosed Prestashop 1.6 Technical Issues   Updated May 17, 2019 at 2:46am   5 Most recent comment from Andrea Bocelli:Hi Tim Joy,We do not understand your menu issue.Please describe them with pictures. Piotr Text colour on the slide banerClosed Prestashop 1.7 Technical Issues   Updated May 17, 2019 at 1:44am   4 Most recent comment from Andrea Bocelli:Hi Piotr,That new custom will be updated on the first 4home page and 4home page later is still not available.If you want to change the text color of the slide, go to the field_style.css file to add cs ... Rubén Laguna Laguna Error showing rating starsClosed Prestashop 1.7 Technical Issues   Updated May 16, 2019 at 10:29am   2 Most recent comment from Andrea Bocelli:Hi Rubén Laguna Laguna,Go to the FieldThemes Configure then config themhttp://prntscr.com/npb9fw Michele contact form doesn't workClosed Prestashop 1.7 Technical Issues   Updated May 16, 2019 at 10:24am   21 Most recent comment from Andrea Bocelli:Hi Michele,1. Please update contact form folder in the  thememodule2. get classic theme.js instead of the foder theme.js filethemesname_themeassetsjs Golden Market Imag résolutionClosed Prestashop 1.7 Technical Issues   Updated May 15, 2019 at 3:26am   2 Most recent comment from Criss:Hi Golden Market, Because the size of your photo is enlarged, it will be blurred. Choose a picture of the same size as the frame. https://prnt.sc/noovzs Thank you for choosing our theme! Domenico Ruggiero Error 500 in bannersliderClosed Prestashop 1.7 Technical Issues   Updated May 15, 2019 at 2:26am   5 Most recent comment from Andrea Bocelli:Hi Domenico Ruggiero,Yes, have a nice day! Domenico Ruggiero Header image in pagesClosed Prestashop 1.7 Technical Issues   Updated May 14, 2019 at 10:10am   2 Most recent comment from Criss:Hi Domenico Ruggiero,You follow the actions in the admin page: FieldThemes configure / Manager Themes Customizer / Background / https://prnt.sc/noc6gl Thank you for choosing our theme! Piotr Lorem ipsum textClosed Prestashop 1.7 Technical Issues   Updated May 13, 2019 at 6:59am   4 Most recent comment from Criss:Hi Piotr,1: The text Lorem on the remaining is in different modules. You can optionally place your text.2: You clear the cache then refresh the website.https://prnt.sc/nnsos7https://prnt.sc/nnsoxrTha ... Antonio [NewYork PS 1.7] Documentation for customizationClosed Prestashop 1.7 Technical Issues   Updated May 13, 2019 at 1:58am   4 Most recent comment from Andrea Bocelli:Hi Antonio,Thank you very much for your feedback!Please provide me FTP login information and Back Office access of your site. Piotr gearwheel iconClosed Prestashop 1.7 Technical Issues   Updated May 12, 2019 at 4:42pm   8 Most recent comment from Andrea Bocelli:Hi Piotr,You can use css to hide it.go to the directorythemesfashion1assetsfield-cssfield_style.cssand edit the file field_style.csshttp://prntscr.com/nnl8pk Victor Ayala Instagram Block ProblemClosed Prestashop 1.7 Technical Issues   Updated May 11, 2019 at 3:18am   3 Most recent comment from Andrea Bocelli:Hi Victor Ayala,Yes, have a nice day! Victor Ayala ProductClosed Prestashop 1.7 Technical Issues   Updated May 10, 2019 at 2:21am   4 Most recent comment from Andrea Bocelli:Hi Victor Ayala,You're welcome!