Public Tickets
Antonio Hernan
Problem Menu does not show subcategoriesClosed
PrestaShop 1.7 Technical Issues
Updated June 11, 2019 at 10:21am
4
Most recent comment from Criss:Hi Antonio HernanYou uninstall the Field Vertical megamenu modules and then install the modules in the attachment.
slykik
Not Compatible with Prestashop 1.7Closed
PrestaShop 1.7 Technical Issues
Updated June 11, 2019 at 3:03am
2
Most recent comment from Criss:Hi slykikYou can send me back the product link you purchased. We will check again.
Giorgio
Smartblog Bug problemClosed
PrestaShop 1.7 Technical Issues
Updated June 10, 2019 at 9:03am
9
Most recent comment from Criss:Hi GiorgioWe're sorry for our late reply because we had 2 weekend days off.Our modules have optional capabilities for languages.https://prnt.sc/nzuoddI send smart blog modules in the attachment ...
smythsys
New York Theme errorsClosed
PrestaShop 8.x Technical Issues
Updated June 10, 2019 at 7:18am
8
Most recent comment from Criss:Hi smythsysWe're sorry for our late reply because we had 2 weekend days off.Your problem has been resolved. https://prnt.sc/nzt6moYou can change the background image, title, description in Mana ...
Alan
Matic Theme - Php 7.2 - Error in modules - Function: count()Closed
PrestaShop 1.7 Technical Issues
Updated June 7, 2019 at 10:05am
4
Most recent comment from Criss:Hi AlanThanks for your review.
Have a nice day.
Les Super Heros
SlideshowClosed
PrestaShop 1.7 Technical Issues
Updated June 7, 2019 at 9:12am
2
Most recent comment from Criss:Hi Les Super Heros
Title, button, description has its own animation and is not synchronized with the background image so it cannot be changed. You can only leave the title drum, description and no but ...
Mario zuleta
Problems With register formClosed
PrestaShop 1.7 Technical Issues
Updated June 7, 2019 at 2:31am
4
Most recent comment from Criss:Hi Mario,You can upgrade that language translation.https://prnt.sc/nynmpu
Les Super Heros
MegamenuClosed
PrestaShop 1.7 Technical Issues
Updated June 6, 2019 at 3:07am
10
Most recent comment from Criss:Hi Les Super HerosThanks for your review.
Have a nice day.
Omar Waheed
Main page Flash Banner ModificationClosed
Pre Sale Questions
Updated June 6, 2019 at 1:49am
4
Most recent comment from Martin FieldThemes:Hi Omar,1. Of course! You can increase it to 5 products in Back Office.2. You can change font-family for whole website but i don't recommend it. Because other fonts may not match with the design ...
Miguel Guerra
Medici Theme: MegaMenu Pop-ups not workingClosed
PrestaShop 1.7 Technical Issues
Updated June 3, 2019 at 2:21am
2
Most recent comment from Criss:Hi Miguel Guerra,
You can follow the path in the picture.
https://prnt.sc/nwt0dj
Thank you for choosing our theme!
Miguel Guerra
Medici Theme: Error 500 when trying to edit megamenuClosed
PrestaShop 1.7 Technical Issues
Updated May 30, 2019 at 3:26am
4
Most recent comment from Andrea Bocelli:Hi Miguel Guerra,You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could le ...
Piotr
Configure featuredClosed
PrestaShop 1.7 Technical Issues
Updated May 30, 2019 at 1:15am
20
Most recent comment from Andrea Bocelli:Hi Piotr,Yes, have a nice day!
Mohamed
JavaScript Smart cache prevents page redirectionClosed
PrestaShop 1.7 Technical Issues
Updated May 29, 2019 at 10:11am
2
Most recent comment from Criss:Hi Mohamed,When I check your page, everything works normally.Thank you for choosing our theme!
Solène
Trouble with URL confirmationClosed
PrestaShop 1.7 Technical Issues
Updated May 27, 2019 at 4:49am
2
Most recent comment from Criss:Hi Solène,Thank you very much for your feedback!
Please provide us FTP credentials and Back Office access of your site.
We will check it and help you asap!
Association IRIS
French translationClosed
Pre Sale Questions
Updated May 22, 2019 at 8:58am
2
Most recent comment from Martin FieldThemes:Hi IRIS,Yes, it is fullly compatible with French language.Thank you!