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Public Tickets

smythsys New York Theme errorsClosed PrestaShop 8.x Technical Issues   Updated June 10, 2019 at 7:18am   8 Most recent comment from Criss:Hi smythsysWe're sorry for our late reply because we had 2 weekend days off.Your problem has been resolved. https://prnt.sc/nzt6moYou can change the background image, title, description in Mana ... Alan Matic Theme - Php 7.2 - Error in modules - Function: count()Closed PrestaShop 1.7 Technical Issues   Updated June 7, 2019 at 10:05am   4 Most recent comment from Criss:Hi AlanThanks for your review. Have a nice day. Les Super Heros SlideshowClosed PrestaShop 1.7 Technical Issues   Updated June 7, 2019 at 9:12am   2 Most recent comment from Criss:Hi Les Super Heros Title, button, description has its own animation and is not synchronized with the background image so it cannot be changed. You can only leave the title drum, description and no but ... Mario zuleta Problems With register formClosed PrestaShop 1.7 Technical Issues   Updated June 7, 2019 at 2:31am   4 Most recent comment from Criss:Hi Mario,You can upgrade that language translation.https://prnt.sc/nynmpu Les Super Heros MegamenuClosed PrestaShop 1.7 Technical Issues   Updated June 6, 2019 at 3:07am   10 Most recent comment from Criss:Hi Les Super HerosThanks for your review. Have a nice day. Omar Waheed Main page Flash Banner ModificationClosed Pre Sale Questions   Updated June 6, 2019 at 1:49am   4 Most recent comment from Martin FieldThemes:Hi Omar,1. Of course! You can increase it to 5 products in Back Office.2. You can change font-family for whole website but i don't recommend it. Because other fonts may not match with the design ... Miguel Guerra Medici Theme: MegaMenu Pop-ups not workingClosed PrestaShop 1.7 Technical Issues   Updated June 3, 2019 at 2:21am   2 Most recent comment from Criss:Hi Miguel Guerra, You can follow the path in the picture. https://prnt.sc/nwt0dj Thank you for choosing our theme! Miguel Guerra Medici Theme: Error 500 when trying to edit megamenuClosed PrestaShop 1.7 Technical Issues   Updated May 30, 2019 at 3:26am   4 Most recent comment from Andrea Bocelli:Hi Miguel Guerra,You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could le ... Piotr Configure featuredClosed PrestaShop 1.7 Technical Issues   Updated May 30, 2019 at 1:15am   20 Most recent comment from Andrea Bocelli:Hi Piotr,Yes, have a nice day! Mohamed JavaScript Smart cache prevents page redirectionClosed PrestaShop 1.7 Technical Issues   Updated May 29, 2019 at 10:11am   2 Most recent comment from Criss:Hi Mohamed,When I check your page, everything works normally.Thank you for choosing our theme! Solène Trouble with URL confirmationClosed PrestaShop 1.7 Technical Issues   Updated May 27, 2019 at 4:49am   2 Most recent comment from Criss:Hi Solène,Thank you very much for your feedback! Please provide us FTP credentials and Back Office access of your site. We will check it and help you asap! Association IRIS French translationClosed Pre Sale Questions   Updated May 22, 2019 at 8:58am   2 Most recent comment from Martin FieldThemes:Hi IRIS,Yes, it is fullly compatible with French language.Thank you! Olivier Houle Category Page List DisplayClosed PrestaShop 1.7 Technical Issues   Updated May 22, 2019 at 2:10am   4 Most recent comment from Andrea Bocelli:Hi Olivier,You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us ... Gilang Megantara problem in prestashop bookshopClosed PrestaShop 1.7 Technical Issues   Updated May 22, 2019 at 1:37am   15 Most recent comment from Andrea Bocelli:Hi Gilang Megantara,Please go here to configureIf the new product you added is less than 90, it will be a new producthttp://prntscr.com/nrnwjo Goerge General questionClosed PrestaShop 1.7 Technical Issues   Updated May 20, 2019 at 2:41am   4 Most recent comment from Criss:Hi Goerge ,What updates do you want to talk about?Newyork theme currently only has additional updates store.