Public Tickets
visnja matos
menu homeClosed
Prestashop 1.7 Technical Issues
Updated June 29, 2019 at 1:45am
8
Most recent comment from Criss:Hi visnja1: Which logo do you want to change? The current location is the default of our theme.2: You can follow the path in the picture.https://prnt.sc/o85poz
Marvin
Title not entirely visibleClosed
Prestashop 1.7 Technical Issues
Updated June 28, 2019 at 7:55am
14
Most recent comment from Criss:Hi MarvinThanks for your review.
Very happy to help you.
Necat ATAY
Site AçılmıyorClosed
Prestashop 1.6 Technical Issues
Updated June 28, 2019 at 6:37am
5
Most recent comment from Criss:Hi Necat ATAYThanks for your review.
Very happy to help you.
Luciano
does not appear Field Static Footer, Field StaticblockClosed
Prestashop 1.6 Technical Issues
Updated June 25, 2019 at 4:01am
15
Most recent comment from Criss:Hi LucianoYou should try to restore the backup before updating to the current version. Before that, you should back up the database to avoid unexpected errors.Actually we couldn't find that erro ...
Giorgio
Smartblog layout problemClosed
Prestashop 1.7 Technical Issues
Updated June 20, 2019 at 9:23am
6
Most recent comment from Criss:Hi GiorgioYour problem has been resolved.https://prnt.sc/o4a5rn
Uvindu
is this template support to make custom page template by codingClosed
Pre Sale Questions
Updated June 18, 2019 at 9:57am
2
Most recent comment from Criss:Hi UvinduYou're always welcome. And you can add custom page.
Stefano
New York Theme - Faceted Search Error "Uncaught RuntimeException: Trying to unset the index id of the LazyArray"Closed
Prestashop 1.7 Technical Issues
Updated June 18, 2019 at 4:00am
7
Most recent comment from Criss:Hi ZsoltSorry the mistake from me. I resend you modules for you to reinstall.
ODDRAT huerta
Efectos de la plantilla New YorkClosed
Prestashop 1.6 Technical Issues
Updated June 17, 2019 at 2:21am
2
Most recent comment from Criss:Hi ODDRAT1: I can guide you to change them.2: Our modules have Sub title for you to change.https://prnt.sc/o2py563: You can add information about it, such as images, links, name_theme.
david oloriz
homepage va muy lentaClosed
Prestashop 1.7 Technical Issues
Updated June 15, 2019 at 10:39pm
26
Most recent comment from Humberto Albarran:Hello Guys, I am having the same problem: My webpage goes slowly with the same module, but when I deactivate the module, surprisingly goes 5 seconds faster!!! Thast HUGE! David Oloriz, puedo tratar d ...
Carlos Zea
the theme did not installed the mega menuClosed
Prestashop 1.6 Technical Issues
Updated June 14, 2019 at 9:55am
2
Most recent comment from Criss:Hi CarlosThat theme may have been corrupted, you can install another homepage in that topic.
Humberto Albarran
FieldHtmlBlock disappearedClosed
Prestashop 1.7 Technical Issues
Updated June 14, 2019 at 3:09am
12
Most recent comment from Criss:Hi HumbertoIf adding HTML to index.tpl, the system will not be able to understand.Current error due to our themes does not receive config of htmlblock modules. We are trying to handle it.
Victor Ayala
SmartBlog Category meta tag SEOClosed
Prestashop 1.7 Technical Issues
Updated June 13, 2019 at 1:20am
12
Most recent comment from Criss:Hi Victor AyalaThanks for your review.
Very happy to help you.
Antonio Hernan
Problem Menu does not show subcategoriesClosed
Prestashop 1.7 Technical Issues
Updated June 11, 2019 at 10:21am
4
Most recent comment from Criss:Hi Antonio HernanYou uninstall the Field Vertical megamenu modules and then install the modules in the attachment.
slykik
Not Compatible with Prestashop 1.7Closed
Prestashop 1.7 Technical Issues
Updated June 11, 2019 at 3:03am
2
Most recent comment from Criss:Hi slykikYou can send me back the product link you purchased. We will check again.
Giorgio
Smartblog Bug problemClosed
Prestashop 1.7 Technical Issues
Updated June 10, 2019 at 9:03am
9
Most recent comment from Criss:Hi GiorgioWe're sorry for our late reply because we had 2 weekend days off.Our modules have optional capabilities for languages.https://prnt.sc/nzuoddI send smart blog modules in the attachment ...