I purchased a themeforest theme from envato and I am having trouble installing it in prestashop.
My website is hosted on cpanel. I have uploaded the installable theme.zip file to prestashop/themes folder.
When I try to install in prestashop I get this error. Please help.
Attached files: ewrror.PNG
Hi Shizler ,
Let us know what you use their full name file.
And what version of php are you using?
Also you are using Ps 1.7.4.x?
Finally, make sure you have bought the right theme 1.7
I don't understand the first line, but the name of the file is rosebud.zip.
I'm using PHP 7.0 and Ps 22.214.171.124
This is my first time buying a theme and creating an e-commerce website, so I don't know if I bought the right theme. This is the theme I bought, rosebud
Sorry, the file must be named ...- install-theme.zipTry opening your file and checking.
Oh! This is a wordpress theme and they are not developed by us.
Please find the theme developer for support.
Yes, No problem.
Has there been any issues like this?
Please contact the theme developer for support. We would like to open tickets that do not belong to our theme.