I don't understand the first line, but the name of the file is rosebud.zip.
I'm using PHP 7.0 and Ps 1.7.4.4
This is my first time buying a theme and creating an e-commerce website, so I don't know if I bought the right theme. This is the theme I bought, rosebud
I purchased a themeforest theme from envato and I am having trouble installing it in prestashop.
My website is hosted on cpanel. I have uploaded the installable theme.zip file to prestashop/themes folder.
When I try to install in prestashop I get this error. Please help.
Hi Shizler ,
Let us know what you use their full name file.
And what version of php are you using?
Also you are using Ps 1.7.4.x?
Finally, make sure you have bought the right theme 1.7
Best Regards,
Criss - FieldThemes
Hi Edna,
I don't understand the first line, but the name of the file is rosebud.zip.
I'm using PHP 7.0 and Ps 1.7.4.4
This is my first time buying a theme and creating an e-commerce website, so I don't know if I bought the right theme. This is the theme I bought, rosebud
Hi Shizler,
Sorry, the file must be named ...- install-theme.zip
Try opening your file and checking.
Best Regards,
Criss - FieldThemes
Hi Shizler,
Oh! This is a wordpress theme and they are not developed by us.
Please find the theme developer for support.
https://mikado.ticksy.com/?envato_item_id=21551562
Best Regards,
Criss - FieldThemes
Okay, thanks
Hi Shizler ,
Yes, No problem.
Best Regards,
Criss - FieldThemes
Has there been any issues like this?
Hi Shizler ,
Please contact the theme developer for support. We would like to open tickets that do not belong to our theme.
Best Regards,
Criss - FieldThemes