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  Public Ticket #987896
Newsletter displau
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Comments

  •  2
    Thib started the conversation
    December 13, 2016 at 6:49pm

    Hi !
    I have a problem with the posting of the newsletter. How do i return to the initial parameter ? (See screenshot)
    Sorry for my English.
    Thib.


  •  1,588
    Criss replied
    December 14, 2016 at 5:51am

    Thank you very much for using our theme!

    Please provide us FTP credentials and Back Office access of your site.

    We will check it and help you asap!

    Best Regards,
    Criss - FieldThemes

  •   Thib replied privately
  •  1,588
    Criss replied
    December 14, 2016 at 11:55am

    Hi, thanks for your info but we can't check that error, please tell us how to check that error.

    we will check and help you.

    Thanks

    Best Regards,
    Criss - FieldThemes

  •  2
    Thib replied
    December 14, 2016 at 12:03pm

    It is by manipulating the position of the newsletter block in:

    Modules -> positions

  •  1,588
    Criss replied
    December 14, 2016 at 1:30pm

    Hi,thanks for explain, we have problem with connect to your FTP, please check again:


    so we can't fix this error for you.

    please check that. we will help you asap!

    Thanks,

    Best Regards,
    Criss - FieldThemes

  •   Thib replied privately
  •  1,588
    Criss replied
    December 14, 2016 at 1:47pm

    Hi, thanks for that, we are connected to your FTP and fixed it for you, please check again.

    Thanks,

    Best Regards,
    Criss - FieldThemes

  •  2
    Thib replied
    December 14, 2016 at 1:54pm

    Great, what was the problem?

    Thank you :)

  •  1,588
    Criss replied
    December 14, 2016 at 2:02pm

    hi, we upload again module blocknewsletter and reset again this module, and it's work fine.

    Thanks and have a nice day with work!

    Best Regards,
    Criss - FieldThemes