Okay

Public Tickets

Oleksandr osca theme to 1.7.1.2 sitemapClosed Prestashop 1.7 Technical Issues   Updated July 24, 2017 at 1:35am   9 Most recent comment from Criss:Hi Frederic,Please follow steps :http://prntscr.com/fzezo4Thank you! Anthony Watson Theme wont installClosed Prestashop 1.6 Technical Issues   Updated July 22, 2017 at 2:03am   21 Most recent comment from Martin FieldThemes:Hi Anthony Watson,Yes, congratulations. Luciano Santana Issue with VelaClosed Prestashop 1.6 Technical Issues   Updated July 22, 2017 at 1:22am   4 Most recent comment from Martin FieldThemes:Hi Luciano Santana,Yes, If there is a problem, let us know. Marcin Vela Theme - Color option presetsClosed Prestashop 1.6 Technical Issues   Updated July 21, 2017 at 1:46am   2 Most recent comment from Martin FieldThemes:Hi Marcin ,You can disable them in admin> fieldthemes> themecustomizer> disable show paneltoolhttp://prntscr.com/fybpcb Yesid Problemas con tema tshirtClosed Prestashop 1.6 Technical Issues   Updated July 20, 2017 at 2:41am   9 Most recent comment from Martin FieldThemes:Hi Yesid ,We need your BO access, please provide them. Helen theme is not installingClosed Prestashop 1.7 Technical Issues   Updated July 19, 2017 at 9:06am   2 Most recent comment from Criss:Hi Helen,We understand the problem you are having, Log in to the back office and follow these steps: Module -> Install Module -> Theme Customize -> Configure -> Refresh Tab. Wish success. Onam Castillo HChange in the header pageClosed Prestashop 1.6 Technical Issues   Updated July 19, 2017 at 3:08am   19 Most recent comment from Martin FieldThemes:Hi   Onam Castillo,Sorry,We need more information on your FTP access Daniel Thema NewyorkClosed Prestashop 1.6 Technical Issues   Updated July 19, 2017 at 1:31am   2 Most recent comment from Martin FieldThemes:Hi Daniel ,Thank you very much for your feedback! Please provide me FTP credentials and Back Office access of your site. We will check it and help you asap! Atomico Translate Fieldthemes ModuleClosed Prestashop 1.6 Technical Issues   Updated July 17, 2017 at 9:30am   2 Most recent comment from Martin FieldThemes:Hi Atomico , Congratulations on that success. Israel Hide some parts of IndexClosed Prestashop 1.7 Technical Issues   Updated July 15, 2017 at 2:25am   2 Most recent comment from Martin FieldThemes:Hi Israel , You can edit them in code at: Root themes name_theme teamplate index.tplDelete {hook h="testimonials"}                          {if $page.page_name=='index' && isset( ... Israel PopUp NewsletterClosed Prestashop 1.7 Technical Issues   Updated July 15, 2017 at 2:18am   2 Most recent comment from Martin FieldThemes:Hi Israel ,It's just a hidden part of the popup,You need to remove the modules completely so they disappear. Malik Stylesheet is MissingClosed Prestashop 1.7 Technical Issues   Updated July 14, 2017 at 3:36am   2 Most recent comment from Martin FieldThemes:Hi Malik ,Please click the image you about your problem? Juan Arevalo Invalid TokenClosed Prestashop 1.7 Technical Issues   Updated July 14, 2017 at 2:33am   3 Most recent comment from Criss:Hi Juan Arevalo,Good morning!That's not the error.When the page hasn't loaded yet, we have done , so we'll get that message ...You just click on button 2 to go back.Thank you! Mai unhook special product under testimonialClosed Prestashop 1.7 Technical Issues   Updated July 13, 2017 at 4:41am   12 Most recent comment from Criss:Hi MaiReally sorry!That module will be simultaneous show or hide on all products. We will continue to expand that module's functionality further.We will let you know when we update again the module. ... Juan Arevalo Problems with translationsClosed Prestashop 1.7 Technical Issues   Updated July 13, 2017 at 1:57am   3 Most recent comment from Criss:Hi Juan Arevalo,Everything is OKPlease check again.Thanks and have a nice day!