Okay
  Public Ticket #1166764
HChange in the header page
Closed

Comments

  • Onam Castillo started the conversation

    Good Afternoon:


    I would like to make change in the header of the page. I want to place the logo on the width of the page and the text section below the logo. Attached you can see a screenshot of the example. 

    Thank You.

  •  256
    Martin replied

    Hi Onam Castillo,

    Thank you very much for your feedback!

    Please provide me FTP credentials and Back Office access of your site.

    We will check it and help you asap!


    Best Regards,
    Martin - FieldThemes

  •   Onam Castillo replied privately
  •  256
    Martin replied

    Hi Onam Castillo,

    sorry you for the delay,

    We can not access your back office.

    http://prntscr.com/f7wtk5

    Best Regards,
    Martin - FieldThemes

  •   Onam Castillo replied privately
  •  256
    Martin replied

    Hi Onam Castillo,

    Sorry, 

    http://prntscr.com/f8d1u1

    Please check them again

    Best Regards,
    Martin - FieldThemes

  •   Onam Castillo replied privately
  •  256
    Martin replied

    Hi Onam Castillo,

    You can put the big logo image on the photo you send us up,

    We will style for you.


    Best Regards,
    Martin - FieldThemes

  •   Onam Castillo replied privately
  •  256
    Martin replied

    Hi Onam ,

    You want to be like that ? (See image below)

    Please provide full FPT we will help you.

    > Host

    > User

    > PW

    http://prntscr.com/f97d3i

    Best Regards,
    Martin - FieldThemes

  •   Onam Castillo replied privately
  • Onam Castillo replied

    Hi:

    A question:

    If I want to help us to change 3 specific things, would I have to open another ticket or can it be on this ticket?


  •  256
    Martin replied

    Hi Onam ,

    If you have any questions please comment here, we will answer all,

    To avoid creating many ticksy leads to very hard to find information,

    Should ask - answer at 1 ticksy will be better.

    Best Regards,
    Martin - FieldThemes

  •  256
    Martin replied

    Hi Onam ,

    You are missing the user of fpt,

    And you use a logo with image size is width = 1170px

    We will fix them soon.

    You are currently using a logo with a size of width = 605px và€ height = 420px.

    Best Regards,
    Martin - FieldThemes

  •   Onam Castillo replied privately
  •  256
    Martin replied

    Hi Onam ,

    We can not access your backoffice,

    It seems they have been changed.

    Please you check again.

    Best Regards,
    Martin - FieldThemes

  •  256
    Martin replied

    Hi Onam ,

    Change 1) We do not quite understand what is your problem? Please explain more to us!

    Best Regards,
    Martin - FieldThemes

  •   Onam Castillo replied privately
  •  256
    Martin replied

    Hi   Onam Castillo,

    Sorry,

    We need more information on your FTP access

    Best Regards,
    Martin - FieldThemes