Public Tickets
Levi
priceClosed
PrestaShop 8.x Technical Issues
Updated July 4, 2017 at 2:50am
7
Most recent comment from Martin FieldThemes:Hi abedalnasser ,We understand your problem,You need to install them.https://prnt.sc/fqxe5yPlease try again.
Fran recio leon
problema de movimiento de productoClosed
PrestaShop 8.x Technical Issues
Updated July 4, 2017 at 2:02am
23
Most recent comment from Martin FieldThemes:Hi Fran,Sorry to say that,But we recommend that you install a new theme,Because we see many features of PS default are having problems.
Giuseppe
BanazaClosed
PrestaShop 1.7 Technical Issues
Updated July 3, 2017 at 9:08am
4
Most recent comment from Martin FieldThemes:Hi Giuseppe ,We use fontawesome to create icons like heart, PC, ... http://prntscr.com/fqzohv to create them.http://fontawesome.io/icons/Refer to those icons here and give us your BO & FTP access, w ...
Andrzej
Seo urlClosed
PrestaShop 8.x Technical Issues
Updated July 3, 2017 at 1:31am
4
Most recent comment from Martin FieldThemes:hi Andrzej ,good morning, have a nice day!no problem,If you need us to help, please let us know.
Francesco
Page not foundClosed
PrestaShop 1.7 Technical Issues
Updated July 3, 2017 at 1:21am
2
Most recent comment from Criss:Hi Francesco,Thank you very much for your feedback!We understand the problem you are having,
Log in to the back office and follow these steps:
Module -> Install Module -> Theme Customize -> Configu ...
Papa NGOM
Theme OscaClosed
PrestaShop 1.7 Technical Issues
Updated July 1, 2017 at 1:20am
2
Most recent comment from Criss:Hello,Thank you very much for your feedback!
Please provide me FTP credentials and Back Office access of your site.
We will check it and help you asap!
Eli
Megamenu ConfigurationClosed
PrestaShop 1.7 Technical Issues
Updated June 29, 2017 at 10:15am
14
Most recent comment from Martin FieldThemes:http://prntscr.com/fpiw6fIf you still have that problem,Add a new category and try refining it.
Mart R
Information Tabs on Product PageClosed
PrestaShop 8.x Technical Issues
Updated June 29, 2017 at 4:01am
3
Most recent comment from Martin FieldThemes:Hi Mart,Congratulations on finding a solution,
Lugonet
I can´t access the settings of FielThemes ConfigureClosed
PrestaShop 1.7 Technical Issues
Updated June 28, 2017 at 7:02am
7
Most recent comment from Martin FieldThemes:Hi George ,Yes,If there is any problem please inform us.
Ulysses
Carina Theme: Color in Preview are not working at allClosed
PrestaShop 8.x Technical Issues
Updated June 28, 2017 at 4:36am
2
Most recent comment from Martin FieldThemes:Hi Ulysses ,Maybe they are missing something,Please double check the problem inside.Since this is a function of PS default so we can not help much.
Héctor
Megamenu CategoriesClosed
PrestaShop 8.x Technical Issues
Updated June 27, 2017 at 11:35am
2
Most recent comment from Martin FieldThemes:Hi Héctor,
Gabriel
Error in the popup module demoClosed
PrestaShop 1.7 Technical Issues
Updated June 27, 2017 at 2:20am
4
Most recent comment from Martin FieldThemes:Hi Michal ,Yes,Thank you very much for your feedback!
Please provide me FTP credentials and Back Office access of your site.
We will check it and help you asap!That is our mistake,We will fix them ...
Steve
mega menu errorClosed
PrestaShop 8.x Technical Issues
Updated June 26, 2017 at 3:36am
4
Most recent comment from Martin FieldThemes:Hi Steve ,Yes,No problem, have a nice day!Good luck!
Lukasz
Edit slider descriptionClosed
PrestaShop 1.7 Technical Issues
Updated June 24, 2017 at 2:07am
2
Most recent comment from Martin FieldThemes:Hi Lukasz ,Sorry,It's the default location where we css them,If you want to change,Please use css to change their position.Sorry for the inconvenience.
Juan Arevalo
Sitemap pageClosed
PrestaShop 1.7 Technical Issues
Updated June 23, 2017 at 7:38am
5
Most recent comment from Martin FieldThemes:Hi Juan ,Yes,Thanks you so much, have a nice day!You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appre ...