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Public Tickets

Andrzej Seo urlClosed Prestashop 1.6 Technical Issues   Updated July 3, 2017 at 1:31am   4 Most recent comment from Martin FieldThemes:hi Andrzej ,good morning, have a nice day!no problem,If you need us to help, please let us know. Francesco Page not foundClosed Prestashop 1.7 Technical Issues   Updated July 3, 2017 at 1:21am   2 Most recent comment from Criss:Hi Francesco,Thank you very much for your feedback!We understand the problem you are having, Log in to the back office and follow these steps: Module -> Install Module -> Theme Customize -> Configu ... Papa NGOM Theme OscaClosed Prestashop 1.7 Technical Issues   Updated July 1, 2017 at 1:20am   2 Most recent comment from Criss:Hello,Thank you very much for your feedback! Please provide me FTP credentials and Back Office access of your site. We will check it and help you asap! Eli Megamenu ConfigurationClosed Prestashop 1.7 Technical Issues   Updated June 29, 2017 at 10:15am   14 Most recent comment from Martin FieldThemes:http://prntscr.com/fpiw6fIf you still have that problem,Add a new category and try refining it. Mart R Information Tabs on Product PageClosed Prestashop 1.6 Technical Issues   Updated June 29, 2017 at 4:01am   3 Most recent comment from Martin FieldThemes:Hi Mart,Congratulations on finding a solution, Lugonet I can´t access the settings of FielThemes ConfigureClosed Prestashop 1.7 Technical Issues   Updated June 28, 2017 at 7:02am   7 Most recent comment from Martin FieldThemes:Hi George ,Yes,If there is any problem please inform us. Ulysses Carina Theme: Color in Preview are not working at allClosed Prestashop 1.6 Technical Issues   Updated June 28, 2017 at 4:36am   2 Most recent comment from Martin FieldThemes:Hi Ulysses ,Maybe they are missing something,Please double check the problem inside.Since this is a function of PS default so we can not help much. Héctor Megamenu CategoriesClosed Prestashop 1.6 Technical Issues   Updated June 27, 2017 at 11:35am   2 Most recent comment from Martin FieldThemes:Hi Héctor, Gabriel Error in the popup module demoClosed Prestashop 1.7 Technical Issues   Updated June 27, 2017 at 2:20am   4 Most recent comment from Martin FieldThemes:Hi Michal ,Yes,Thank you very much for your feedback! Please provide me FTP credentials and Back Office access of your site. We will check it and help you asap!That is our mistake,We will fix them ... Steve mega menu errorClosed Prestashop 1.6 Technical Issues   Updated June 26, 2017 at 3:36am   4 Most recent comment from Martin FieldThemes:Hi Steve ,Yes,No problem, have a nice day!Good luck! Lukasz Edit slider descriptionClosed Prestashop 1.7 Technical Issues   Updated June 24, 2017 at 2:07am   2 Most recent comment from Martin FieldThemes:Hi Lukasz ,Sorry,It's the default location where we css them,If you want to change,Please use css to change their position.Sorry for the inconvenience. Juan Arevalo Sitemap pageClosed Prestashop 1.7 Technical Issues   Updated June 23, 2017 at 7:38am   5 Most recent comment from Martin FieldThemes:Hi Juan ,Yes,Thanks you so much, have a nice day!You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appre ... Mundored SmartBlogClosed Prestashop 1.7 Technical Issues   Updated June 23, 2017 at 7:27am   7 Most recent comment from Martin FieldThemes:Hi Mundored ,https://codecanyon.net/item/slider-revolution-responsive-prestashop-module/7140939/commentsHi sorry for the Slider Revolution modules issue,Developers did not release them on the .1.7 v ... Juan Arevalo I can't configure footerClosed Prestashop 1.7 Technical Issues   Updated June 23, 2017 at 3:53am   6 Most recent comment from Martin FieldThemes:Hi Juan ,Yes,No problem,Have a nice day! Mundored I NEED HELP TO CONTINUE MY WORKClosed Prestashop 1.7 Technical Issues   Updated June 23, 2017 at 3:04am   5 Most recent comment from Martin FieldThemes:Hi Mundored ,Sorry,we come from Viet Nam,And our time zones are contradictory, so that has slowed you downWe sincerely apologize to you for this delay.