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  Public Ticket #1860304
My theme stopped working.
Closed

Comments

  • ednilson started the conversation
    January 18, 2019 at 6:04pm

    My theme stopped working.
    appeared in url, index.html, and does not put the products in the cart

  •  1,586
    Criss replied
    January 19, 2019 at 2:34am

    Hi ednilson ,

    Where do they work?

    Please use your problem picture.

    We see cart works well.

    http://prntscr.com/m961sn

    Best Regards,
    Criss - FieldThemes

  • ednilson replied
    January 21, 2019 at 2:33pm

    http://jacareroupasbranca.com.br/index.php.
    Se eu sair sem index.php, as imagens dos produtos alguns.

    Detalhes


  • ednilson replied
    January 21, 2019 at 2:41pm

    Detalhes segue anexo

  •  1,586
    Criss replied
    January 22, 2019 at 2:38am

    Hi ednilson ,

    Thank you very much for your feedback!

    Please provide me FTP credentials and Back Office access of your site.

    We will check it and help you asap!

    Best Regards,
    Criss - FieldThemes

  •   ednilson replied privately
  •  1,586
    Criss replied
    January 23, 2019 at 3:15am

    Hi ednilson ,

    I need Admin (back-office) login information

    Best Regards,
    Criss - FieldThemes

  •   ednilson replied privately
  •  1,586
    Criss replied
    January 24, 2019 at 2:45am

    Hi ednilson ,

    Ok,

    Please you check again.

    We fixed problem for you.

    Best Regards,
    Criss - FieldThemes

  • ednilson replied
    January 25, 2019 at 11:41am


    42/5000

    OK. Thank you very much, and have a great day.

  •  1,586
    Criss replied
    January 26, 2019 at 2:00am

    Hi ednilson ,

    You're welcome!

    Please let me know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!


    Best Regards,
    Criss - FieldThemes