Public Tickets
John
Install / Module SmartBlog failedClosed
PrestaShop 1.7 Technical Issues
Updated April 12, 2022 at 1:52am
3
Most recent comment from Andrea Bocelli:HiWe installed and tested it, our theme still installs normally.You need to delete all the installed modules in Module Manager and search in the /modules folder and delete the remaining modules of the ...
Ioannis Aliazis
Lolita SlideshowClosed
PrestaShop 1.7 Technical Issues
Updated April 11, 2022 at 8:09am
4
Most recent comment from Andrea Bocelli:HiYou can add another module of your choice, but it won't have the style and you will have to style it againThanks
jose luis
theme for wineClosed
PrestaShop 1.7 Technical Issues
Updated April 5, 2022 at 1:43am
2
Most recent comment from Andrea Bocelli:HiWe only make themes with our existing designs on Prestashop and Wordpress platforms. You can select those themes to reference and use them on your site.Thanks
SPYRIDON KATERIS
stay logged in issueClosed
PrestaShop 1.7 Technical Issues
Updated April 4, 2022 at 3:21am
16
Most recent comment from Andrea Bocelli:HiWish you a good dayThanks
Sarah
Crosselling moduleClosed
PrestaShop 1.7 Technical Issues
Updated March 31, 2022 at 4:43am
2
Most recent comment from Andrea Bocelli:HiYou cannot add another module with a product to the addtocart pop-up modal because it will conflict with the product you add to the cart, affecting the addition of the product to your cart.Thanks
Sarah
Elementor errorClosed
PrestaShop 1.7 Technical Issues
Updated March 31, 2022 at 3:51am
2
Most recent comment from Andrea Bocelli:HiI fixed it for you, you can check againhttps://prnt.sc/A0y2jBdYQzyFThanks
ALAIN COMEAU
onlineshop_home3_quickstart_for_prestashop_1.7.2.2Closed
PrestaShop 1.7 Technical Issues
Updated March 29, 2022 at 1:37am
22
Most recent comment from Andrea Bocelli:Hi1. Go to the file themesname_thememodulesps_shoppingcartps_shoppingcart.tpland add d='Shop.Theme.Global' as shown belowhttps://prnt.sc/J6MQ5VUKymfZ2. themesname_themetemplatescatalog_parti ...
gray
elementor versionClosed
PrestaShop 1.7 Technical Issues
Updated March 26, 2022 at 2:29am
2
Most recent comment from Martin FieldThemes:Hi there,
We have our own FieldElementor module. The latest version is 1.2.0.
We don't have the additional elementor templates. It is really not necessary because they are non-eCommerce templat ...
Sarah
Translation errorClosed
PrestaShop 1.7 Technical Issues
Updated March 23, 2022 at 3:30am
2
Most recent comment from Andrea Bocelli:HiYou go to Internacional -> Traducciones and translate the wordshttps://prnt.sc/olcnDOrA3IXzhttps://prnt.sc/u4hbFlTXEOXgThanks
Sarah
CSS errorClosed
PrestaShop 1.7 Technical Issues
Updated March 23, 2022 at 3:06am
2
Most recent comment from Andrea Bocelli:HiPlease note this is not our module so it won't have the necessary classes to style the same as our module. I modified the classes for these modules of yoursThanks
Nick Papachatzis
Template issuesClosed
PrestaShop 1.7 Technical Issues
Updated March 12, 2022 at 1:45am
6
Most recent comment from Andrea Bocelli:HiYour page is still functional, the buttons are links are still clickablehttps://prnt.sc/B1NRzKlAw-ABhttps://prnt.sc/OJZ_Xhq7v2MqVertiacal-menu has only 1 level and you can add link, photo or product ...
Ricardo Perez Castro
Product PageClosed
PrestaShop 1.7 Technical Issues
Updated March 10, 2022 at 1:52am
4
Most recent comment from Andrea Bocelli:HiYou can send your FTP (server) and backoffice (admin) information so we can check it for you.Thanks
SPYRIDON KATERIS
wishlist button-actionClosed
PrestaShop 1.7 Technical Issues
Updated March 10, 2022 at 1:26am
21
Most recent comment from Andrea Bocelli:HiWish you a good dayThanks
SPYRIDON KATERIS
Align image on footerClosed
PrestaShop 1.7 Technical Issues
Updated March 4, 2022 at 2:56am
6
Most recent comment from Andrea Bocelli:HiWish you a good dayThanks
Eliska
blank pageClosed
PrestaShop 1.7 Technical Issues
Updated March 1, 2022 at 1:22am
2
Most recent comment from Andrea Bocelli:HiWith elementor themes, you go to Manager Importer and import content for it.The themes are numbered not the same as on the demo because my colleagues make separate homes every 4 home 1 quickstart so ...