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  Public Ticket #2928454
transplanted module do not connect
Closed

Comments

  •  8
    SPYRIDON started the conversation
    December 1, 2021 at 3:15am

    Hi,

    I’ve transplanted the Customer Reassurance module on the product page but is not functional ( I click on them but no connection ) see attach screenshots.

     (Please have in mind that I’ve installed the theme ( newyork17-fashion9 with prestashop 1.7.7.8 ) hosted locally with wamp server to update prestashop 1.7.5.2 in my current URL ‘’ wonders.gr ‘’).

    thanks

  •  253
    Andrea replied
    December 1, 2021 at 3:49am

    Hi
    It's a module of Prestashop. You can go to edit your Customer Reassurance, add a link or go to 1 of your cms page
    https://prnt.sc/216qde4
    https://prnt.sc/216q6kc
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  •  8
    SPYRIDON replied
    December 1, 2021 at 9:14am

    Hi,

    Thank you for the quickest reply ever but I do not think my question was clear enough to be understood and I hope to explain better now to understand my issue

    Module (customer reassurance) from Home & Check out pages can display the information pages when click on them.

    Module (customer reassurance) from Product page DOES NOT display the information pages when click on them. see attach screenshots

    thanks

  •  253
    Andrea replied
    December 1, 2021 at 9:37am

    Hi
    You can add it directly to your product page in the file
    /themes/name-theme/templates/catalog/product.tpl
      like the Check out page as shown below:
    https://prnt.sc/2182ubz

    {block name='hook_reassurance'}
                             {hook h='displayReassurance'}
                         {/block}

    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  •  8
    SPYRIDON replied
    December 1, 2021 at 4:26pm

    Hi,

    Excellent Best quick service 150% issue solved. see attach screen shots.

    Can close this ticket

    Thanks

  •  253
    Andrea replied
    December 2, 2021 at 1:27am

    You're welcome!

    Please let us know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advance!

    Best Regards,

    Andrea - FieldThemes Support Team