Public Tickets
Sherazade
Rococo theme Products attributeClosed
PrestaShop 8.x Technical Issues
Updated March 18, 2016 at 6:37am
2
Most recent comment from Martin FieldThemes:Hi Sherazade,Thank you very much for using the our theme!Please send us the link of your site and some images about the attributes you said.
Vladyslav
change width of columns in footerClosed
PrestaShop 8.x Technical Issues
Updated March 18, 2016 at 5:30am
22
Most recent comment from Criss:yes, you can. If you know how to use prestashop "hook". You can add $HOOK_BLOCKPOSITION1, $HOOK_BLOCKPOSITION2, $HOOK_BLOCKPOSITION3, $HOOK_BLOCKPOSITION4 to any page you want.
Alex
Days counted wrong on daily dealsClosed
PrestaShop 8.x Technical Issues
Updated March 17, 2016 at 8:32am
2
Most recent comment from Criss:We can't login to your FTP with old account so please open:"root/themes/hera/js/field-vela/jquery.field.js"Find:
function initCountdown(el)
{
el.countdown(el.attr('data-time')).on('update.count ...
Mohammad
i can't add dollars , euro and GBP Closed
PrestaShop 8.x Technical Issues
Updated March 17, 2016 at 6:09am
2
Most recent comment from Criss:Did you read this: http://doc.prestashop.com/display/PS16/Currencies
Mohammad
admin panel products imgsClosed
PrestaShop 8.x Technical Issues
Updated March 17, 2016 at 6:06am
2
Most recent comment from Criss:Please provide us FTP credentials and Back Office access of your site VIA PRIVATE REPLY.
We will check it and help you asap!
Mohammad
slider isn't workingClosed
PrestaShop 8.x Technical Issues
Updated March 16, 2016 at 12:51pm
4
Most recent comment from Criss:Thank you for the info but we saw the problem has been fixed, please check again. We didn't do anything. Did you do it?
Justin
FieldslideshowClosed
PrestaShop 8.x Technical Issues
Updated March 15, 2016 at 12:18pm
4
Most recent comment from Criss:You can't see data-u="image" because it's JS.You can change the position of the text, can't change the position of the image.
Justin
Different logo depending on pageClosed
PrestaShop 8.x Technical Issues
Updated March 14, 2016 at 3:22pm
3
Most recent comment from Justin:I found out eventually. I post the solution here if someone has the same concern.
If you want a different logo for your homepage :
1- upload file in /img/ (logo-hp.png)
2- Go to MySQL, i ...
Mohammad
images quality issue, Search is not function properlyClosed
PrestaShop 8.x Technical Issues
Updated March 14, 2016 at 1:44pm
2
Most recent comment from Criss:- Could you please provide us your FTP & Back Office info, we'll fix it.- You can see the options in: Back Office > Preferences > Images(attached image)
Vladyslav
change colors of buttons and headerClosed
PrestaShop 8.x Technical Issues
Updated March 10, 2016 at 12:33pm
6
Most recent comment from Criss:Yes, it doesn't. You can change some options: font family, color, background,... in Back Office > FIELDTHEMES > Manage Theme Customizer
Mohammad
whatsapp share button and skype on footerClosed
PrestaShop 8.x Technical Issues
Updated March 10, 2016 at 11:20am
4
Most recent comment from Martin FieldThemes:Hi Mohammad,Sorry, we don't provide custom service.We can help you with the issues of the theme only.If you have any issues with the theme such as questions, bugs are related to the theme then we will ...
Hugo Costa
Change text in Field Quick search blockME Closed
PrestaShop 8.x Technical Issues
Updated March 10, 2016 at 5:15am
10
Most recent comment from Criss:You're welcome!Please let us know if we can be of further assistance.If you're happy with the theme and support you received we would really appreciate it if you could leave us a review over on themef ...
Kingsley
How to change theme colourClosed
PrestaShop 8.x Technical Issues
Updated March 8, 2016 at 1:57pm
12
Most recent comment from Criss:We're sorry but we don't provide custom service. We think you should go to prestashop forum to find the solution.
Hugo Costa
VELA THEMEClosed
PrestaShop 8.x Technical Issues
Updated March 7, 2016 at 8:23am
4
Most recent comment from Criss:Hi Hugo Costa,We're sorry for our late reply because we had 2 weekend days off.You can see them in: "/modules/fieldblocksearch/fieldblocksearch-top.tpl"
Josue
Revolution slider lacking some optionsClosed
PrestaShop 8.x Technical Issues
Updated March 7, 2016 at 8:12am
2
Most recent comment from Criss:We're sorry for our late reply because we had 2 weekend days off.We still can't connect to your website so it's very hard to know extractly what's the problem & give you a solution.